Customer Service Jobs in Branford, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Pharmacy Customer Service Associate

  • Cromwell, CT (23 miles from Branford, CT)
  • 3 days ago
  • Cromwell, CT (23 miles from Branford, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Naugatuck, CT (19 miles from Branford, CT)
  • 6 days ago
  • Naugatuck, CT (19 miles from Branford, CT)
  • 6 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Associate - Temporary

  • Branford, CT
  • 6 days ago
  • Branford, CT
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Meriden, CT (17 miles from Branford, CT)
  • 7 days ago
  • Meriden, CT (17 miles from Branford, CT)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Multifamily Customer Success Representative

  • New Haven, CT (7 miles from Branford, CT)
  • 8 days ago
  • New Haven, CT (7 miles from Branford, CT)
  • 8 days ago

Multifamily Customer Success Representative As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers...

Remote Work

Retail Customer Service Supervisor

  • Berlin, CT (22 miles from Branford, CT)
  • 10 days ago
  • Berlin, CT (22 miles from Branford, CT)
  • 10 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Monroe, CT (22 miles from Branford, CT)
  • 13 days ago
  • Monroe, CT (22 miles from Branford, CT)
  • 13 days ago

Job Summary A position is available in the Customer Service Department....

Customer Service Representative

  • Waterbury, CT (23 miles from Branford, CT)
  • 15 days ago
  • Waterbury, CT (23 miles from Branford, CT)
  • 15 days ago

Bilingual in Spanish is a plus 2+ years in customer service, preferably in e-commerce or home improvement sectors....

CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge

  • Woodbridge, CT (11 miles from Branford, CT)
  • 22 days ago
  • Woodbridge, CT (11 miles from Branford, CT)
  • 22 days ago

CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge, CT (Onsite) Contract to Hire Job Details SNI is working with a reputable manufacturing company looking for a skilled Customer Service Representative...

Customer Service Representative

  • Waterbury, CT (23 miles from Branford, CT)
  • 24 days ago
  • Waterbury, CT (23 miles from Branford, CT)
  • 24 days ago

Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution....

Customer Service Representative

  • Old Lyme, CT (24 miles from Branford, CT)
  • 28 days ago
  • Old Lyme, CT (24 miles from Branford, CT)
  • 28 days ago

Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....

Aerospace Customer Service Representative

  • Oxford, CT (20 miles from Branford, CT)
  • 30+ days ago
  • Oxford, CT (20 miles from Branford, CT)
  • 30+ days ago

JOB TITLE/LOCATION: Customer Service Representative - RBC Corporate Headquarters, Oxford, Connecticut DESCRIPTION: We are currently hiring for a Customer Service Representative to support Multi-Divisional...

Sales & Customer Service Associate

  • Milford, CT (14 miles from Branford, CT)
  • 45+ days ago
  • Milford, CT (14 miles from Branford, CT)
  • 45+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative I

  • New Haven, CT (7 miles from Branford, CT)
  • 45+ days ago
  • New Haven, CT (7 miles from Branford, CT)
  • 45+ days ago

Performs other customer-service related duties as requested by supervisor....

Customer Service Representative

  • Southington, CT (22 miles from Branford, CT)
  • 45+ days ago
  • Southington, CT (22 miles from Branford, CT)
  • 45+ days ago

Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...

Demographic Data for Branford, CT

Moving to Branford, CT? Find some basic demographic data about Branford, CT below.


Local
National
28,171
972
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Branford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Branford, CT offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Branford, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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