Customer Service Jobs in Branford, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Cromwell, CT (23 miles from Branford, CT)
- 3 days ago
- Cromwell, CT (23 miles from Branford, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Naugatuck, CT (19 miles from Branford, CT)
- 6 days ago
- Naugatuck, CT (19 miles from Branford, CT)
- 6 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Meriden, CT (17 miles from Branford, CT)
- 7 days ago
- Meriden, CT (17 miles from Branford, CT)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Multifamily Customer Success Representative
- New Haven, CT (7 miles from Branford, CT)
- 8 days ago
- New Haven, CT (7 miles from Branford, CT)
- 8 days ago
Multifamily Customer Success Representative As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers...
Remote WorkRetail Customer Service Supervisor
- Berlin, CT (22 miles from Branford, CT)
- 10 days ago
- Berlin, CT (22 miles from Branford, CT)
- 10 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Monroe, CT (22 miles from Branford, CT)
- 13 days ago
- Monroe, CT (22 miles from Branford, CT)
- 13 days ago
Job Summary A position is available in the Customer Service Department....
Customer Service Representative
- Waterbury, CT (23 miles from Branford, CT)
- 15 days ago
- Waterbury, CT (23 miles from Branford, CT)
- 15 days ago
Bilingual in Spanish is a plus 2+ years in customer service, preferably in e-commerce or home improvement sectors....
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge
- Woodbridge, CT (11 miles from Branford, CT)
- 22 days ago
- Woodbridge, CT (11 miles from Branford, CT)
- 22 days ago
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge, CT (Onsite) Contract to Hire Job Details SNI is working with a reputable manufacturing company looking for a skilled Customer Service Representative...
Customer Service Representative
- Waterbury, CT (23 miles from Branford, CT)
- 24 days ago
- Waterbury, CT (23 miles from Branford, CT)
- 24 days ago
Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution....
Customer Service Representative
- Old Lyme, CT (24 miles from Branford, CT)
- 28 days ago
- Old Lyme, CT (24 miles from Branford, CT)
- 28 days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Aerospace Customer Service Representative
- Oxford, CT (20 miles from Branford, CT)
- 30+ days ago
- Oxford, CT (20 miles from Branford, CT)
- 30+ days ago
JOB TITLE/LOCATION: Customer Service Representative - RBC Corporate Headquarters, Oxford, Connecticut DESCRIPTION: We are currently hiring for a Customer Service Representative to support Multi-Divisional...
Sales & Customer Service Associate
- Milford, CT (14 miles from Branford, CT)
- 45+ days ago
- Milford, CT (14 miles from Branford, CT)
- 45+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative I
- New Haven, CT (7 miles from Branford, CT)
- 45+ days ago
- New Haven, CT (7 miles from Branford, CT)
- 45+ days ago
Performs other customer-service related duties as requested by supervisor....
Customer Service Representative
- Southington, CT (22 miles from Branford, CT)
- 45+ days ago
- Southington, CT (22 miles from Branford, CT)
- 45+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Demographic Data for Branford, CT
Moving to Branford, CT? Find some basic demographic data about Branford, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Branford, CT
Highest Education Level
Customer Services in Branford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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