Customer Service Jobs in Woodland Hills, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs

Customer Service Representative - FS

  • Glendale, CA (21 miles from Woodland Hills, CA)
  • 6 hours ago
  • Glendale, CA (21 miles from Woodland Hills, CA)
  • 6 hours ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Associate

  • Arleta, CA (16 miles from Woodland Hills, CA)
  • 6 hours ago
  • Arleta, CA (16 miles from Woodland Hills, CA)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 9 hours ago
  • Burbank, CA (21 miles from Woodland Hills, CA)
  • 9 hours ago

Customer Service Representative I** **POSITION SUMMARY** Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing...

Retail Customer Service Associate

  • Camarillo, CA (24 miles from Woodland Hills, CA)
  • 18 hours ago
  • Camarillo, CA (24 miles from Woodland Hills, CA)
  • 18 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Retail Customer Service Associate

  • Agoura Hills, CA (5 miles from Woodland Hills, CA)
  • 18 hours ago
  • Agoura Hills, CA (5 miles from Woodland Hills, CA)
  • 18 hours ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative/Inside Sales Representative

  • Camarillo, CA (24 miles from Woodland Hills, CA)
  • 19 hours ago
  • Camarillo, CA (24 miles from Woodland Hills, CA)
  • 19 hours ago

Provide excellent customer service via face to face, phone calls and e-mails....

Customer Service Representative

  • Chatsworth, CA (12 miles from Woodland Hills, CA)
  • 1 day ago
  • Chatsworth, CA (12 miles from Woodland Hills, CA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Veterinary Customer Service Representative - Santa Monica

  • Santa Monica, CA (12 miles from Woodland Hills, CA)
  • 1 day ago
  • Santa Monica, CA (12 miles from Woodland Hills, CA)
  • 1 day ago

We care deeply about the profession, and we are looking for a skilled Veterinary Customer Service Representative, known internally as Hosts, to join our team! Hosts? What's a host?...

Customer Service Representative - Patient Registration

  • Fillmore, CA (22 miles from Woodland Hills, CA)
  • 1 day ago
  • Fillmore, CA (22 miles from Woodland Hills, CA)
  • 1 day ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Associate - Temporary

  • Inglewood, CA (20 miles from Woodland Hills, CA)
  • 2 days ago
  • Inglewood, CA (20 miles from Woodland Hills, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Field Services

  • Sun Valley, CA (19 miles from Woodland Hills, CA)
  • 4 days ago
  • Sun Valley, CA (19 miles from Woodland Hills, CA)
  • 4 days ago

Job Summary: Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service...

Customer Service Representative Job Details Sonova AG

  • Valencia, CA (23 miles from Woodland Hills, CA)
  • 4 days ago
  • Valencia, CA (23 miles from Woodland Hills, CA)
  • 4 days ago

Provide responsive and reliable customer service via phone & email Use of ERP system to process sales orders, shipments, Credits/Debits & RMA's....

Customer Service Agent

  • Encino, CA (8 miles from Woodland Hills, CA)
  • 4 days ago
  • Encino, CA (8 miles from Woodland Hills, CA)
  • 4 days ago

Responsibilities Provides excellent customer service by responding promptly to all inbound calls, as well as service requests regarding insurance policies....

Remote Work

Retail Customer Experience Associate, Sherman Oaks Fashion Square - Full Time

  • Sherman Oaks, CA (13 miles from Woodland Hills, CA)
  • 5 days ago
  • Sherman Oaks, CA (13 miles from Woodland Hills, CA)
  • 5 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Avis Customer Service Associate - Outdoor Lot Support (Part-Time)

  • Westchester, CA (18 miles from Woodland Hills, CA)
  • 6 days ago
  • Westchester, CA (18 miles from Woodland Hills, CA)
  • 6 days ago

service....

Demographic Data for Woodland Hills, CA

Moving to Woodland Hills, CA? Find some basic demographic data about Woodland Hills, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Woodland Hills, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Woodland Hills, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Woodland Hills, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »