Customer Service Jobs in Westlake Village, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

Customer Service Associate

  • Canoga Park, CA (13 miles from Westlake Village, CA)
  • 7 hours ago
  • Canoga Park, CA (13 miles from Westlake Village, CA)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Oxnard, CA (19 miles from Westlake Village, CA)
  • 1 day ago
  • Oxnard, CA (19 miles from Westlake Village, CA)
  • 1 day ago

Store 2709483: 490 S Victoria Ave, Oxnard, California 93030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Agent

  • Encino, CA (18 miles from Westlake Village, CA)
  • 1 day ago
  • Encino, CA (18 miles from Westlake Village, CA)
  • 1 day ago

Responsibilities Provides excellent customer service by responding promptly to all inbound calls, as well as service requests regarding insurance policies....

Remote Work

Customer Service Associate - Temporary

  • Thousand Oaks, CA (4 miles from Westlake Village, CA)
  • 2 days ago
  • Thousand Oaks, CA (4 miles from Westlake Village, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Field Services

  • Van Nuys, CA (18 miles from Westlake Village, CA)
  • 3 days ago
  • Van Nuys, CA (18 miles from Westlake Village, CA)
  • 3 days ago

Customer Service Representative Public Sector Field Services** **Location:** Southeastern San Fernando Valley **Schedule:** MondayFriday, 8:00 AM 4:30 PM We are looking for a **Customer Service Representative...

Customer Service Representative (Finance Department)

  • Santa Paula, CA (21 miles from Westlake Village, CA)
  • 4 days ago
  • Santa Paula, CA (21 miles from Westlake Village, CA)
  • 4 days ago

depending on department, operates a telephone attendant console; acts as receptionist and gives routine information to the public; performs a variety of cashiering, clerical and office duties and customer...

U-Box Customer Care Representative (CDL)

  • Panorama City, CA (22 miles from Westlake Village, CA)
  • 6 days ago
  • Panorama City, CA (22 miles from Westlake Village, CA)
  • 6 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Amazon Locker+ Customer Service Associate

  • Venice, CA (24 miles from Westlake Village, CA)
  • 6 days ago
  • Venice, CA (24 miles from Westlake Village, CA)
  • 6 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative - Topanga

  • Canoga Park, CA (13 miles from Westlake Village, CA)
  • 6 days ago
  • Canoga Park, CA (13 miles from Westlake Village, CA)
  • 6 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Pharmacy Customer Service Associate

  • Tarzana, CA (17 miles from Westlake Village, CA)
  • 6 days ago
  • Tarzana, CA (17 miles from Westlake Village, CA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Oxnard, CA (19 miles from Westlake Village, CA)
  • 9 days ago
  • Oxnard, CA (19 miles from Westlake Village, CA)
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Supervisor

  • Simi Valley, CA (7 miles from Westlake Village, CA)
  • 10 days ago
  • Simi Valley, CA (7 miles from Westlake Village, CA)
  • 10 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative II, Retail Banking (Panorama City, CA)

  • Panorama City, CA (22 miles from Westlake Village, CA)
  • 10 days ago
  • Panorama City, CA (22 miles from Westlake Village, CA)
  • 10 days ago

Area: Customer Service (Sales)...

Customer Service Agent

  • Van Nuys, CA (18 miles from Westlake Village, CA)
  • 11 days ago
  • Van Nuys, CA (18 miles from Westlake Village, CA)
  • 11 days ago

Position Summary The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs....

Customer Service Representative

  • Agoura, CA (4 miles from Westlake Village, CA)
  • 12 days ago
  • Agoura, CA (4 miles from Westlake Village, CA)
  • 12 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Westlake Village, CA

Moving to Westlake Village, CA? Find some basic demographic data about Westlake Village, CA below.

Local
National
20,262
1,630
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Westlake Village, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Westlake Village, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westlake Village, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »