Customer Service Jobs in West Sacramento, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 54 Jobs

Customer Experience Associate

  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 4 hours ago
  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 4 hours ago

Customer Experience Associates will be expected to provide exceptional customer service by answering phones and handling all customer interactions through our CRM, Salesforce. effectively in a positive...

Customer Service Representative

  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 9 hours ago
  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 9 hours ago

service - Collaborate with team members to achieve individual and team goals Experience - Strong customer service skills with the ability to effectively communicate with diverse customers - Bilingual...

Customer Service Representative/Dispatcher

  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 15 hours ago
  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 15 hours ago

We are seeking a passionate, highly-motivated, and social-media savvy Customer Service Representative/Dispatcher to work in our office....

Customer Service Representative

  • Elk Grove, CA (16 miles from West Sacramento, CA)
  • 15 hours ago
  • Elk Grove, CA (16 miles from West Sacramento, CA)
  • 15 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Amazon Locker+ Customer Service Associate

  • Folsom, CA (22 miles from West Sacramento, CA)
  • 2 days ago
  • Folsom, CA (22 miles from West Sacramento, CA)
  • 2 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Rancho Cordova, CA (14 miles from West Sacramento, CA)
  • 2 days ago
  • Rancho Cordova, CA (14 miles from West Sacramento, CA)
  • 2 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Loss Prevention- Customer Service Associate II

  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 3 days ago
  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 3 days ago
  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 3 days ago
  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 3 days ago

As a Customer Service Representative, you will be part of the Community Resident Support supporting the Customer Service Team....

Customer Service Representative Needed

  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 6 days ago
  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 6 days ago

We're currently seeking a Customer Service Representative to join our team....

Remote Work

Customer Service Representative

  • Roseville, CA (18 miles from West Sacramento, CA)
  • 6 days ago
  • Roseville, CA (18 miles from West Sacramento, CA)
  • 6 days ago

Minimum of 2 years of customer service experience. Strong reliability, responsibility, and dependability. High degree of accuracy and attention to detail in data entry....

Customer Service Representative

  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 7 days ago
  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 7 days ago

Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...

Customer Service Associate - Temporary

  • Roseville, CA (18 miles from West Sacramento, CA)
  • 7 days ago
  • Roseville, CA (18 miles from West Sacramento, CA)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Dental)

  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 8 days ago
  • Sacramento, CA (2 miles from West Sacramento, CA)
  • 8 days ago

The Call Center Customer Service Representative represents the company, and our people make all the difference in our success....

(Medicare/MedSupp) Customer Service Representative

  • Rancho Cordova, CA (14 miles from West Sacramento, CA)
  • 9 days ago
  • Rancho Cordova, CA (14 miles from West Sacramento, CA)
  • 9 days ago

Medicare/MedSupp) Customer Service Representative Blue Shield of CA remote work United States, California, Rancho Cordova Jun 17, 2025 Your Role Our Senior Markets Customer Experience Teams receive...

Remote Work

Demographic Data for West Sacramento, CA

Moving to West Sacramento, CA? Find some basic demographic data about West Sacramento, CA below.


Local
National
54,053
1,394
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in West Sacramento, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in West Sacramento, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West Sacramento, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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