Customer Service Jobs in West Covina, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 190 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...

Remote Work

Customer Service Associate - Temporary

  • Garden Grove, CA (19 miles from West Covina, CA)
  • 10 hours ago
  • Garden Grove, CA (19 miles from West Covina, CA)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Ontario, CA (16 miles from West Covina, CA)
  • 10 hours ago
  • Ontario, CA (16 miles from West Covina, CA)
  • 10 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 951 N Milliken Ave, Ontario, CA...

Customer Service Representative

  • Irvine, CA (24 miles from West Covina, CA)
  • 11 hours ago
  • Irvine, CA (24 miles from West Covina, CA)
  • 11 hours ago

: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients....

Customer Service Representative

  • Alhambra, CA (11 miles from West Covina, CA)
  • 23 hours ago
  • Alhambra, CA (11 miles from West Covina, CA)
  • 23 hours ago

a Customer Service Representative....

Customer Service Representative

  • Irvine, CA (24 miles from West Covina, CA)
  • 23 hours ago
  • Irvine, CA (24 miles from West Covina, CA)
  • 23 hours ago

Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....

Customer Service Representative - Work From Home

  • Altadena, CA (14 miles from West Covina, CA)
  • 1 day ago
  • Altadena, CA (14 miles from West Covina, CA)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Covina, CA (2 miles from West Covina, CA)
  • 1 day ago
  • Covina, CA (2 miles from West Covina, CA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative, Physician Billing - FT/Days

  • Santa Ana, CA (22 miles from West Covina, CA)
  • 1 day ago
  • Santa Ana, CA (22 miles from West Covina, CA)
  • 1 day ago

The Customer Service Representative is responsible to successfully handle all incoming patient phone calls....

Customer Service Representative

  • Cerritos, CA (16 miles from West Covina, CA)
  • 1 day ago
  • Cerritos, CA (16 miles from West Covina, CA)
  • 1 day ago

Company DescriptionJohn Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable...

Customer Service Associate PD (On call) Variable

  • Long Beach, CA (24 miles from West Covina, CA)
  • 1 day ago
  • Long Beach, CA (24 miles from West Covina, CA)
  • 1 day ago

Qualifications: Minimum Requirements: 1+ years of experience in customer service is required. Must have Microsoft Office Suite and Windows 7+ experience with strong computer skills....

Customer Service Associate Per Diem (on-call)

  • Long Beach, CA (24 miles from West Covina, CA)
  • 1 day ago
  • Long Beach, CA (24 miles from West Covina, CA)
  • 1 day ago

Qualifications: Minimum Requirements: 1+ years of experience in customer service is required. Must have Microsoft Office Suite and Windows 7+ experience with strong computer skills....

Customer Care Representative - Long Beach, CA

  • Long Beach, CA (24 miles from West Covina, CA)
  • 2 days ago
  • Long Beach, CA (24 miles from West Covina, CA)
  • 2 days ago

equipment Strong interpersonal, problem-solving, and customer service skills Ability to multi-task, remain detail-oriented, and work efficiently in a fast-paced environment Excellent verbal and written...

Demographic Data for West Covina, CA

Moving to West Covina, CA? Find some basic demographic data about West Covina, CA below.

Local
National
111,314
2,159
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
customer service
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Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in West Covina, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in West Covina, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West Covina, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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