Customer Service Jobs in Walnut Creek, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 7 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 7 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Pharmacy Customer Service Associate
- Brentwood, CA (18 miles from Walnut Creek, CA)
- 12 hours ago
- Brentwood, CA (18 miles from Walnut Creek, CA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Retail Customer Service Associate
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 1 day ago
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Representative I/Floater
- Castro Valley, CA (8 miles from Walnut Creek, CA)
- 1 day ago
- Castro Valley, CA (8 miles from Walnut Creek, CA)
- 1 day ago
Our single point of contact model delivers outstanding customer service....
Customer Service Representative
- Hayward, CA (13 miles from Walnut Creek, CA)
- 1 day ago
- Hayward, CA (13 miles from Walnut Creek, CA)
- 1 day ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Fire and Casualty Insurance Licensed Customer Service Representative
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
Key responsibilities: - Respond to customer inquiries via phone and email - Maintain accurate records of customer interactions. - Collaborate with underwriters to resolve customer issues. -...
Customer Service Associate - Temporary
- El Cerrito, CA (12 miles from Walnut Creek, CA)
- 1 day ago
- El Cerrito, CA (12 miles from Walnut Creek, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative for a Dry Cleaning Business
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
Dry cleaning and laundry plant hiring customer service representative. Basic English and computer literacy is required. Positive attitude and neat appearance is a must....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 2 days ago
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 3 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 3 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...
Automotive Service Center Customer Service Associate
- Daly City, CA (23 miles from Walnut Creek, CA)
- 3 days ago
- Daly City, CA (23 miles from Walnut Creek, CA)
- 3 days ago
This role is responsible for providing exceptional customer service, coordinating repair schedules, and ensuring a seamless and positive experience for every customer....
Automotive Shop Customer Service Representative
- Dublin, CA (13 miles from Walnut Creek, CA)
- 3 days ago
- Dublin, CA (13 miles from Walnut Creek, CA)
- 3 days ago
Full Service Auto Repair Shop is looking for a customer service person to help us in delivering an outstanding experience to our customers....
- Oakland, CA (10 miles from Walnut Creek, CA)
- 3 days ago
- Oakland, CA (10 miles from Walnut Creek, CA)
- 3 days ago
Assist customers by effectively resolving all customer service issues....
1007 Customer Service Representative 1 #7199
- Vallejo, CA (24 miles from Walnut Creek, CA)
- 4 days ago
- Vallejo, CA (24 miles from Walnut Creek, CA)
- 4 days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
Demographic Data for Walnut Creek, CA
Moving to Walnut Creek, CA? Find some basic demographic data about Walnut Creek, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Walnut Creek, CA
Highest Education Level
Customer Services in Walnut Creek, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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