Customer Service Jobs in Wallace, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
(Medicare/MedSupp) Customer Service Representative
- Lodi, CA (11 miles from Wallace, CA)
- 1 day ago
- Lodi, CA (11 miles from Wallace, CA)
- 1 day ago
Job Summary: Projected Start date: September 2025 Mandatory Training: Remote As a Senior Markets Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service...
Remote WorkCustomer Service Representative
- Galt, CA (15 miles from Wallace, CA)
- 2 days ago
- Galt, CA (15 miles from Wallace, CA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Stockton, CA (24 miles from Wallace, CA)
- 14 days ago
- Stockton, CA (24 miles from Wallace, CA)
- 14 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Stockton, CA (24 miles from Wallace, CA)
- 18 days ago
- Stockton, CA (24 miles from Wallace, CA)
- 18 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Retail Customer Service Cashier
- Lodi, CA (11 miles from Wallace, CA)
- 22 days ago
- Lodi, CA (11 miles from Wallace, CA)
- 22 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative / Call Taker
- Valley Springs, CA (6 miles from Wallace, CA)
- 30+ days ago
- Valley Springs, CA (6 miles from Wallace, CA)
- 30+ days ago
You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
Demographic Data for Wallace, CA
Moving to Wallace, CA? Find some basic demographic data about Wallace, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wallace, CA
Highest Education Level
Customer Services in Wallace, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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