Customer Service Jobs in Visalia, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Retail Customer Experience Associate, Visalia - Full Time

  • Visalia, CA
  • 18 hours ago
  • Visalia, CA
  • 18 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Lead Customer Service Representative - Full Time, Bonus Eligible

  • Selma, CA (23 miles from Visalia, CA)
  • 1 day ago
  • Selma, CA (23 miles from Visalia, CA)
  • 1 day ago

Store 2708755: 2790 Whitson Rd, Selma, California 93662 Availability - Shift/Days Full time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Hanford, CA (13 miles from Visalia, CA)
  • 2 days ago
  • Hanford, CA (13 miles from Visalia, CA)
  • 2 days ago

team as a Customer Service Representative....

Customer Service Representative

  • Visalia, CA
  • 2 days ago
  • Visalia, CA
  • 2 days ago

Service Center Visalia - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative (25 hours per week)

  • Dinuba, CA (15 miles from Visalia, CA)
  • 8 days ago
  • Dinuba, CA (15 miles from Visalia, CA)
  • 8 days ago

The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service....

Customer Service Representative

  • Hanford, CA (13 miles from Visalia, CA)
  • 15 days ago
  • Hanford, CA (13 miles from Visalia, CA)
  • 15 days ago

Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....

Retail Customer Service Cashier

  • Tulare, CA (8 miles from Visalia, CA)
  • 45+ days ago
  • Tulare, CA (8 miles from Visalia, CA)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Pixley, CA (21 miles from Visalia, CA)
  • 45+ days ago
  • Pixley, CA (21 miles from Visalia, CA)
  • 45+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Care Representative

  • Visalia, CA
  • 90+ days ago
  • Visalia, CA
  • 90+ days ago

Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours...

Remote Work

Customer Service Representative ( REMOTE WORK )

  • Visalia, CA
  • 90+ days ago
  • Visalia, CA
  • 90+ days ago

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...

Remote Work

Demographic Data for Visalia, CA

Moving to Visalia, CA? Find some basic demographic data about Visalia, CA below.


Local
National
159,878
3,201
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Visalia, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Visalia, CA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Visalia, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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