Customer Service Jobs in Villa Park, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 129 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer service representative

  • Lake Forest, CA (16 miles from Villa Park, CA)
  • 1 hour ago
  • Lake Forest, CA (16 miles from Villa Park, CA)
  • 1 hour ago

Store 2709426: 22381 El Toro Rd, Lake Forest, California 92630 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Data Entry/Customer Service Representative

  • Fountain Valley, CA (10 miles from Villa Park, CA)
  • 6 hours ago
  • Fountain Valley, CA (10 miles from Villa Park, CA)
  • 6 hours ago

Previous Experience A minimum of 3 years in the data entry, clerical or customer service field or a related position....

Customer Service Representative

  • Corona, CA (14 miles from Villa Park, CA)
  • 6 hours ago
  • Corona, CA (14 miles from Villa Park, CA)
  • 6 hours ago

AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...

Customer Service Representative - Pest Control

  • South El Monte, CA (20 miles from Villa Park, CA)
  • 11 hours ago
  • South El Monte, CA (20 miles from Villa Park, CA)
  • 11 hours ago

Termite and Pest Control Company located in El Monte is looking for a Customer Service Representative....

Customer Service Representative

  • Santa Fe Springs, CA (16 miles from Villa Park, CA)
  • 11 hours ago
  • Santa Fe Springs, CA (16 miles from Villa Park, CA)
  • 11 hours ago

Service Center Santa Fe Springs PART-TIME JOB SUMMARY Caliber Collision has an immediate job opening for a Part -Time Customer Service Representative to perform all-purpose duties, which may include...

Pharmacy Customer Service Associate

  • Placentia, CA (5 miles from Villa Park, CA)
  • 11 hours ago
  • Placentia, CA (5 miles from Villa Park, CA)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Huntington Beach, CA (13 miles from Villa Park, CA)
  • 14 hours ago
  • Huntington Beach, CA (13 miles from Villa Park, CA)
  • 14 hours ago

**Job Details** Position: Customer Service Representative Location: Pacific City (Huntington Beach, CA) Pay Rate: $18.50/hr Hours: Part-time (20-30 hours/week) The Spirit of the Position: The Customer...

Customer Service Representative

  • Orange, CA (3 miles from Villa Park, CA)
  • 1 day ago
  • Orange, CA (3 miles from Villa Park, CA)
  • 1 day ago

College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....

Customer Service Representative

  • Orange, CA (3 miles from Villa Park, CA)
  • 1 day ago
  • Orange, CA (3 miles from Villa Park, CA)
  • 1 day ago

Customer service experience desired. High School diploma/GED....

Remote Work

Customer Service Associate - Temporary

  • Cypress, CA (13 miles from Villa Park, CA)
  • 1 day ago
  • Cypress, CA (13 miles from Villa Park, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Service Representative (Promotional Only)

  • Costa Mesa, CA (13 miles from Villa Park, CA)
  • 1 day ago
  • Costa Mesa, CA (13 miles from Villa Park, CA)
  • 1 day ago

* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Brea, CA (8 miles from Villa Park, CA)
  • 2 days ago
  • Brea, CA (8 miles from Villa Park, CA)
  • 2 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Sales/ Customer Service Representative

  • Commerce, CA (23 miles from Villa Park, CA)
  • 3 days ago
  • Commerce, CA (23 miles from Villa Park, CA)
  • 3 days ago

We are seeking a reliable and team-oriented Customer Service Representative to join our City of Commerce branch....

Retail Customer Experience Associate, Montebello Town Center - Full Time

  • Montebello, CA (21 miles from Villa Park, CA)
  • 4 days ago
  • Montebello, CA (21 miles from Villa Park, CA)
  • 4 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Demographic Data for Villa Park, CA

Moving to Villa Park, CA? Find some basic demographic data about Villa Park, CA below.


Local
National
5,843
181
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Villa Park, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Villa Park, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Villa Park, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »