Customer Service Jobs in Valencia, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 49 Jobs

Client Service Representative

  • Glendale, CA (24 miles from Valencia, CA)
  • 9 hours ago
  • Glendale, CA (24 miles from Valencia, CA)
  • 9 hours ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Customer Service Representative

  • Burbank, CA (22 miles from Valencia, CA)
  • 2 days ago
  • Burbank, CA (22 miles from Valencia, CA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Canoga Park, CA (17 miles from Valencia, CA)
  • 2 days ago
  • Canoga Park, CA (17 miles from Valencia, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Van Nuys, CA (20 miles from Valencia, CA)
  • 3 days ago
  • Van Nuys, CA (20 miles from Valencia, CA)
  • 3 days ago

Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....

LP Customer Service Associate II TJ Maxx Burbank Full Time

  • Burbank, CA (22 miles from Valencia, CA)
  • 3 days ago
  • Burbank, CA (22 miles from Valencia, CA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative

  • San Fernando, CA (13 miles from Valencia, CA)
  • 4 days ago
  • San Fernando, CA (13 miles from Valencia, CA)
  • 4 days ago

Receive and process requests for service parts and rotate duty time providing 24/7 customer service....

Pharmacy Customer Service Associate

  • Moorpark, CA (21 miles from Valencia, CA)
  • 4 days ago
  • Moorpark, CA (21 miles from Valencia, CA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Healthcare Customer Service Representative

  • Glendale, CA (24 miles from Valencia, CA)
  • 4 days ago
  • Glendale, CA (24 miles from Valencia, CA)
  • 4 days ago

service skills Experience in care coordination or a call center environment Familiarity with insurance and benefit verification, prior authorizations, and medical terminology Proficiency in Excel (...

Customer Service Representative

  • Calabasas, CA (24 miles from Valencia, CA)
  • 4 days ago
  • Calabasas, CA (24 miles from Valencia, CA)
  • 4 days ago

Position Under general supervision of the Customer Service Office Supervisor, a Customer Service Representative provides a variety of information and assistance to residential and business customers...

Customer Service Representative- Westwood Insurance Agency

  • Woodland Hills, CA (23 miles from Valencia, CA)
  • 4 days ago
  • Woodland Hills, CA (23 miles from Valencia, CA)
  • 4 days ago

PRIMARY RESPONSIBILITIES: Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions Rewrite or generate...

Customer Assistance Representative Sr. - Burbank Airport

  • Burbank, CA (22 miles from Valencia, CA)
  • 5 days ago
  • Burbank, CA (22 miles from Valencia, CA)
  • 5 days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Customer Service Representative

  • Santa Clarita, CA (2 miles from Valencia, CA)
  • 5 days ago
  • Santa Clarita, CA (2 miles from Valencia, CA)
  • 5 days ago

Responsibilities: Provide exceptional customer service to clients through variousmunication channels, including phone, email, and chat....

Retail Customer Service Associate

  • Encino, CA (20 miles from Valencia, CA)
  • 5 days ago
  • Encino, CA (20 miles from Valencia, CA)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Burbank, CA (22 miles from Valencia, CA)
  • 6 days ago
  • Burbank, CA (22 miles from Valencia, CA)
  • 6 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Customer Service Representative III, Retail Banking (Burbank, CA)

  • Burbank, CA (22 miles from Valencia, CA)
  • 7 days ago
  • Burbank, CA (22 miles from Valencia, CA)
  • 7 days ago

Area: Customer Service (Sales)...

Demographic Data for Valencia, CA

Moving to Valencia, CA? Find some basic demographic data about Valencia, CA below.


Local
National
66,848
2,983
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Valencia, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Valencia, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Valencia, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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