Customer Service Jobs in Upland, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Covina, CA (14 miles from Upland, CA)
- 1 day ago
- Covina, CA (14 miles from Upland, CA)
- 1 day ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Lead customer service representative
- Riverside, CA (19 miles from Upland, CA)
- moments ago
- Riverside, CA (19 miles from Upland, CA)
- moments ago
Store 2705245: 6105 Clay St, Riverside, California 92509 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- El Monte, CA (22 miles from Upland, CA)
- 1 day ago
- El Monte, CA (22 miles from Upland, CA)
- 1 day ago
Your Opportunity Customer Service Representative Speedy Cash El Monte, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Customer Service Representative
- Covina, CA (14 miles from Upland, CA)
- 1 day ago
- Covina, CA (14 miles from Upland, CA)
- 1 day ago
Grand Avenue, Covina, California 91724 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative II, Part-time (Assigned to Human Resources/Risk Management)
- Chino, CA (13 miles from Upland, CA)
- 1 day ago
- Chino, CA (13 miles from Upland, CA)
- 1 day ago
Join Our Team as Customer Service Representative II (Part-Time)!...
- Ontario, CA (5 miles from Upland, CA)
- 1 day ago
- Ontario, CA (5 miles from Upland, CA)
- 1 day ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Support Associate - Mon-Fri S/D 7/28
- San Bernardino, CA (21 miles from Upland, CA)
- 1 day ago
- San Bernardino, CA (21 miles from Upland, CA)
- 1 day ago
Key Requirements: Minimum of 1 year of experience in a customer service or similar environment; High school diploma or a GED; Must be reliable, flexible, have good time-management skills and have the...
Customer Service Representative
- Ontario, CA (9 miles from Upland, CA)
- 1 day ago
- Ontario, CA (9 miles from Upland, CA)
- 1 day ago
We are seeking a Customer Service Representative who is passionate about providing excellent service and support....
Customer Service Representative
- Montclair, CA (5 miles from Upland, CA)
- 1 day ago
- Montclair, CA (5 miles from Upland, CA)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Associate - Temporary
- La Puente, CA (17 miles from Upland, CA)
- 1 day ago
- La Puente, CA (17 miles from Upland, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Glendora, CA (11 miles from Upland, CA)
- 1 day ago
- Glendora, CA (11 miles from Upland, CA)
- 1 day ago
One year related experience required with customer service preferred....
- Covina, CA (14 miles from Upland, CA)
- 2 days ago
- Covina, CA (14 miles from Upland, CA)
- 2 days ago
The anticipated posting closing date is on or around 7/13/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
Customer Service Representative
- Anaheim, CA (21 miles from Upland, CA)
- 2 days ago
- Anaheim, CA (21 miles from Upland, CA)
- 2 days ago
Requisition Number: 205592 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative I
- City of Industry, CA (23 miles from Upland, CA)
- 2 days ago
- City of Industry, CA (23 miles from Upland, CA)
- 2 days ago
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
- Fontana, CA (13 miles from Upland, CA)
- 2 days ago
- Fontana, CA (13 miles from Upland, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Upland, CA
Moving to Upland, CA? Find some basic demographic data about Upland, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Upland, CA
Highest Education Level
Customer Services in Upland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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