Customer Service Jobs in Universal City, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 158 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Customer Service Representative/Inside Sales Representative

  • City of Industry, CA (20 miles from Universal City, CA)
  • moments ago
  • City of Industry, CA (20 miles from Universal City, CA)
  • moments ago

Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative...

Virtual Care Client Service Representative

  • Los Angeles, CA (12 miles from Universal City, CA)
  • 4 hours ago
  • Los Angeles, CA (12 miles from Universal City, CA)
  • 4 hours ago

SUMMARY OF JOB PURPOSE AND FUNCTION: The Virtual Care Client Service Representative (CSR) is responsible for answering chats from current VCA clients or potential VCA clients, who are seeking to...

Remote Work

National Customer Service Representative

  • Long Beach, CA (22 miles from Universal City, CA)
  • 14 hours ago
  • Long Beach, CA (22 miles from Universal City, CA)
  • 14 hours ago

Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year. **Academy Fire Life Safety is seeking National Customer Service Representatives!...

Customer Service Representative

  • Burbank, CA (5 miles from Universal City, CA)
  • 14 hours ago
  • Burbank, CA (5 miles from Universal City, CA)
  • 14 hours ago

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...

Client Service Representative

  • Chatsworth, CA (17 miles from Universal City, CA)
  • 14 hours ago
  • Chatsworth, CA (17 miles from Universal City, CA)
  • 14 hours ago

service to clients, ensuring a positive experience for both them and their pets Schedule: 8 hour shifts Experience: Customer service: 2 years (Preferred) Shift availability: Day Shift Alternating Saturdays...

Pharmacy Customer Service Associate

  • Lakewood, CA (23 miles from Universal City, CA)
  • 14 hours ago
  • Lakewood, CA (23 miles from Universal City, CA)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • West Covina, CA (23 miles from Universal City, CA)
  • 14 hours ago
  • West Covina, CA (23 miles from Universal City, CA)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Relations Associate

  • Los Angeles, CA (12 miles from Universal City, CA)
  • 1 day ago
  • Los Angeles, CA (12 miles from Universal City, CA)
  • 1 day ago

Client Relations Associate Los Angeles, CA $60,000 - 80,000 An established, innovative Investment Firm is looking to expand their team by adding a Client Service professional! The team is looking...

Customer Service Representative

  • Commerce, CA (15 miles from Universal City, CA)
  • 1 day ago
  • Commerce, CA (15 miles from Universal City, CA)
  • 1 day ago

Staffmark is seeking a detail-oriented and customer-focused Customer Service Representative to support daily sales operations and client communications....

Retail Customer Service Supervisor

  • Tujunga, CA (11 miles from Universal City, CA)
  • 1 day ago
  • Tujunga, CA (11 miles from Universal City, CA)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Associate

  • Van Nuys, CA (9 miles from Universal City, CA)
  • 1 day ago
  • Van Nuys, CA (9 miles from Universal City, CA)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Temporary Associate Customer Service Representative

  • Commerce, CA (15 miles from Universal City, CA)
  • 1 day ago
  • Commerce, CA (15 miles from Universal City, CA)
  • 1 day ago

California Water Service Job Description: The Associate Customer Service Representative (ACSR) provides exceptional customer service in person via phone, web e-mail, and other communication channels...

Customer Service Agent

  • Valencia, CA (24 miles from Universal City, CA)
  • 1 day ago
  • Valencia, CA (24 miles from Universal City, CA)
  • 1 day ago

Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required)....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
customer service
....................
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Universal City, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Universal City, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Universal City, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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