Customer Service Jobs in Union City, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Campbell, CA (22 miles from Union City, CA)
- 6 hours ago
- Campbell, CA (22 miles from Union City, CA)
- 6 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Remote Customer Service Representative
- Mountain View, CA (12 miles from Union City, CA)
- 15 hours ago
- Mountain View, CA (12 miles from Union City, CA)
- 15 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Mountain View, CA (12 miles from Union City, CA)
- 15 hours ago
- Mountain View, CA (12 miles from Union City, CA)
- 15 hours ago
Providing quality customer service is at the core of our team's goals....
# Retail Customer Experience Associate, Stanford Shopping Center - Full Time
- Palo Alto, CA (12 miles from Union City, CA)
- 17 hours ago
- Palo Alto, CA (12 miles from Union City, CA)
- 17 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
/23101/track.gif&z=8&s=RTL&ih_t=6%2F15%2F2025+3%3A17%3A53+AM&utm_medium=internal%20referrer&utm_campaign=grocery-outlet---ceda-profile&utm_content=grocery-outlet&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Campbell, CA (22 miles from Union City, CA)
- 1 day ago
- Campbell, CA (22 miles from Union City, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
# Retail Customer Experience Associate, Oakridge - Full Time
- San Jose, CA (19 miles from Union City, CA)
- 1 day ago
- San Jose, CA (19 miles from Union City, CA)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Success Representative
- San Jose, CA (19 miles from Union City, CA)
- 1 day ago
- San Jose, CA (19 miles from Union City, CA)
- 1 day ago
Job Segment: Cloud, Customer Service Representative, Data Center, Customer Service, Technology...
HR Service Center Customer Service Associate, Fixed-Term (6 Vacancies)
- Palo Alto, CA (12 miles from Union City, CA)
- 2 days ago
- Palo Alto, CA (12 miles from Union City, CA)
- 2 days ago
This position reports to the HRSC Customer Service Supervisor....
Client Service Representative II
- Palo Alto, CA (12 miles from Union City, CA)
- 2 days ago
- Palo Alto, CA (12 miles from Union City, CA)
- 2 days ago
. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication...
HR Service Center Customer Service Associate
- Palo Alto, CA (12 miles from Union City, CA)
- 2 days ago
- Palo Alto, CA (12 miles from Union City, CA)
- 2 days ago
This position reports to the HRSC Customer Service Supervisor....
Customer Service Representative
- Stanford, CA (14 miles from Union City, CA)
- 2 days ago
- Stanford, CA (14 miles from Union City, CA)
- 2 days ago
Detailed Job Description: Client: Education Job Title: Medical Customer Service Representative Location: Stanford, CA 94305, USA - Onsite Role Duration: 3 Months (Extension/Conversion will be based...
Customer Service Representative/ Admin Assistant
- Stanford, CA (14 miles from Union City, CA)
- 2 days ago
- Stanford, CA (14 miles from Union City, CA)
- 2 days ago
Job Requirement CSR data entry customer support customer service office assistant Reach Out to a Recruiter Recruiter Email Phone Samrudhi Subnis ......
Savers / Value Village Careers - Customer Service Associate
- San Jose, CA (19 miles from Union City, CA)
- 2 days ago
- San Jose, CA (19 miles from Union City, CA)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative
- Campbell, CA (22 miles from Union City, CA)
- 3 days ago
- Campbell, CA (22 miles from Union City, CA)
- 3 days ago
Requirements: Series 7 license 1 year of customer service experience within finance Understanding of based knowledge of financial planning concepts Inbound calling experience...
Sr. Customer Assistance Representative
- Oakland, CA (15 miles from Union City, CA)
- 3 days ago
- Oakland, CA (15 miles from Union City, CA)
- 3 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Demographic Data for Union City, CA
Moving to Union City, CA? Find some basic demographic data about Union City, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Union City, CA
Highest Education Level
Customer Services in Union City, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »