Customer Service Jobs in Union City, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pleasanton, CA (11 miles from Union City, CA)
- moments ago
- Pleasanton, CA (11 miles from Union City, CA)
- moments ago
Skills customer service, purchase order, financial, support, microsoft, gsuite, google sheets, erp system, SAP, excel, project coordination Additional Skills & Qualifications Someone who can help with...
Client Service Representative II / III / Senior New Acts
- Los Altos, CA (17 miles from Union City, CA)
- 9 hours ago
- Los Altos, CA (17 miles from Union City, CA)
- 9 hours ago
service skills Proficiency with Microsoft Word, Excel, Outlook, and banking software Sound judgment and attention to detail Working knowledge of regulations like BSA and Information Security Passion...
Seasonal Veterinary Client Service Representative
- San Jose, CA (19 miles from Union City, CA)
- 9 hours ago
- San Jose, CA (19 miles from Union City, CA)
- 9 hours ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
NEW JOB OFFERED - Customer Success Representative
- Oakland, CA (15 miles from Union City, CA)
- 11 hours ago
- Oakland, CA (15 miles from Union City, CA)
- 11 hours ago
service Requirements: -Patience and empathy -A personality where your smile can be heard through the phone -The ability to inject positive energy with all those around you -Strong customer service...
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- San Leandro, CA (10 miles from Union City, CA)
- 1 day ago
- San Leandro, CA (10 miles from Union City, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Concord, CA (24 miles from Union City, CA)
- 1 day ago
- Concord, CA (24 miles from Union City, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Cupertino, CA (21 miles from Union City, CA)
- 1 day ago
- Cupertino, CA (21 miles from Union City, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Temporary Associate Customer Service Representative
- San Mateo, CA (15 miles from Union City, CA)
- 1 day ago
- San Mateo, CA (15 miles from Union City, CA)
- 1 day ago
Process customer service paperwork as necessary MINIMUM QUALIFICATIONS: An Associate Customer Service Rep....
Customer Service Representative - B001
- Hayward, CA (4 miles from Union City, CA)
- 1 day ago
- Hayward, CA (4 miles from Union City, CA)
- 1 day ago
Customer Service Representative Non-Exempt Reports To: Branch Manager Schedule: M-F Dayshift w/ rotating Saturdays POSITION SUMMARY: A Customer Service Representative works with clients who have orders...
Customer Service Representative III, Retail Banking (Santa Clara, CA)
- Santa Clara, CA (18 miles from Union City, CA)
- 2 days ago
- Santa Clara, CA (18 miles from Union City, CA)
- 2 days ago
Area: Customer Service (Sales)...
Retail Customer Service Associate
- San Francisco, CA (23 miles from Union City, CA)
- 2 days ago
- San Francisco, CA (23 miles from Union City, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Part Time Customer Service and Sales Associate
- San Jose, CA (19 miles from Union City, CA)
- 2 days ago
- San Jose, CA (19 miles from Union City, CA)
- 2 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Santa Clara, CA)
- Santa Clara, CA (18 miles from Union City, CA)
- 2 days ago
- Santa Clara, CA (18 miles from Union City, CA)
- 2 days ago
Area: Customer Service (Sales)...
Customer Service Representative Tier 1
- Newark, CA (5 miles from Union City, CA)
- 2 days ago
- Newark, CA (5 miles from Union City, CA)
- 2 days ago
Provide feedback on the efficiency of the customer service process....
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Demographic Data for Union City, CA
Moving to Union City, CA? Find some basic demographic data about Union City, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Union City, CA
Highest Education Level
Customer Services in Union City, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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