Customer Service Jobs in Tustin, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 127 Jobs

Customer Service Representative

  • Montclair, CA (24 miles from Tustin, CA)
  • 6 days ago
  • Montclair, CA (24 miles from Tustin, CA)
  • 6 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Associate

  • Bellflower, CA (20 miles from Tustin, CA)
  • 6 hours ago
  • Bellflower, CA (20 miles from Tustin, CA)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Newport Beach, CA (9 miles from Tustin, CA)
  • 8 hours ago
  • Newport Beach, CA (9 miles from Tustin, CA)
  • 8 hours ago

RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...

Customer Experience Associate

  • Newport Beach, CA (9 miles from Tustin, CA)
  • 13 hours ago
  • Newport Beach, CA (9 miles from Tustin, CA)
  • 13 hours ago

Job Duties Handle all customer service emails, phone calls, text and chat Ensure the customer experience is a positive and memorable journey from the time the order is placed through the time the order...

Customer Service Representative 2 (H/F)

  • Garden Grove, CA (7 miles from Tustin, CA)
  • 14 hours ago
  • Garden Grove, CA (7 miles from Tustin, CA)
  • 14 hours ago

In the role of Customer Service Representative 2 you'll play a pivotal part on our Customer Service team....

Customer Service Representative

  • Lake Forest, CA (11 miles from Tustin, CA)
  • 14 hours ago
  • Lake Forest, CA (11 miles from Tustin, CA)
  • 14 hours ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Associate - Temporary

  • Chino Hills, CA (15 miles from Tustin, CA)
  • 17 hours ago
  • Chino Hills, CA (15 miles from Tustin, CA)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Temporary Customer Service Representative

  • Irvine, CA (4 miles from Tustin, CA)
  • 19 hours ago
  • Irvine, CA (4 miles from Tustin, CA)
  • 19 hours ago

Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....

Retail Support Specialist

  • Irvine, CA (4 miles from Tustin, CA)
  • 19 hours ago
  • Irvine, CA (4 miles from Tustin, CA)
  • 19 hours ago

and supporting client scheduling Scanning and organizing products Processing customer & retail returns What We're Looking For: GED or equivalent experience Prior Experience working in shipping and order...

Lead Customer Service Representative

  • Laguna Niguel, CA (13 miles from Tustin, CA)
  • 19 hours ago
  • Laguna Niguel, CA (13 miles from Tustin, CA)
  • 19 hours ago

Store 2709473: 27430 Alicia Pkwy, Laguna Niguel, California 92677 Availability - Shift/Days Part time Day Shift - All Days Lead Customer Service Representative We want you to join our team as a Customer...

Bilingual Customer Service Representative

  • Ontario, CA (24 miles from Tustin, CA)
  • 20 hours ago
  • Ontario, CA (24 miles from Tustin, CA)
  • 20 hours ago

As the nation's top walk-in tub/shower company, our products are made to the highest manufacturing standards, and our customer service is unmatched. We call it the Safe Step Difference....

Temporary Customer Service Representative University of California Irvine

  • Irvine, CA (4 miles from Tustin, CA)
  • 23 hours ago
  • Irvine, CA (4 miles from Tustin, CA)
  • 23 hours ago

Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....

Pharmacy Customer Service Associate

  • Chino Hills, CA (15 miles from Tustin, CA)
  • 1 day ago
  • Chino Hills, CA (15 miles from Tustin, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative I

  • Santa Ana, CA (2 miles from Tustin, CA)
  • 1 day ago
  • Santa Ana, CA (2 miles from Tustin, CA)
  • 1 day ago

We are looking for a motivated, enthusiastic team player with exceptional customer service skills to join our Resident Screening Customer Service Team!...

Customer Service Representative -Hiring ASAP! 826133

  • Signal Hill, CA (20 miles from Tustin, CA)
  • 1 day ago
  • Signal Hill, CA (20 miles from Tustin, CA)
  • 1 day ago

Customer Service Representative -Hiring ASAP!...

Demographic Data for Tustin, CA

Moving to Tustin, CA? Find some basic demographic data about Tustin, CA below.

Local
National
85,300
3,345
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Tustin, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tustin, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tustin, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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