Customer Service Jobs in Tracy, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Customer Service Associate

  • Modesto, CA (21 miles from Tracy, CA)
  • 7 hours ago
  • Modesto, CA (21 miles from Tracy, CA)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Brentwood, CA (24 miles from Tracy, CA)
  • 19 hours ago
  • Brentwood, CA (24 miles from Tracy, CA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Stockton, CA (20 miles from Tracy, CA)
  • 9 days ago
  • Stockton, CA (20 miles from Tracy, CA)
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

LP Customer Service Associate II

  • Livermore, CA (17 miles from Tracy, CA)
  • 9 days ago
  • Livermore, CA (17 miles from Tracy, CA)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Tracy, CA
  • 11 days ago
  • Tracy, CA
  • 11 days ago

We are seeking a detail-oriented and customer-focused Customer Service Representative to join our clients team....

Part Time Customer Service and Sales Associate

  • Manteca, CA (15 miles from Tracy, CA)
  • 12 days ago
  • Manteca, CA (15 miles from Tracy, CA)
  • 12 days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

U-Box Customer Care Representative (CDL)

  • Manteca, CA (15 miles from Tracy, CA)
  • 12 days ago
  • Manteca, CA (15 miles from Tracy, CA)
  • 12 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Accounts Advisor

  • Stockton, CA (20 miles from Tracy, CA)
  • 13 days ago
  • Stockton, CA (20 miles from Tracy, CA)
  • 13 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Mobile Client Service Representative

  • Livermore, CA (17 miles from Tracy, CA)
  • 15 days ago
  • Livermore, CA (17 miles from Tracy, CA)
  • 15 days ago

The MCSR also performs business development, and customer service-related duties....

Customer Service Agent (Onsite at Customer)

  • Tracy, CA
  • 30+ days ago
  • Tracy, CA
  • 30+ days ago

, service providers, and government agencies Provide exceptional customer service to both external and internal customers Ensure accurate and timely data entry into our operational system Communicate...

Client Service Representative III

  • Livermore, CA (17 miles from Tracy, CA)
  • 45+ days ago
  • Livermore, CA (17 miles from Tracy, CA)
  • 45+ days ago

Our single point of contact model delivers outstanding customer service....

Customer Service Representative

  • Tracy, CA
  • 45+ days ago
  • Tracy, CA
  • 45+ days ago

service process Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Job Requirements High school diploma or GED, or equivalent...

Customer Service Associate II

  • Pleasanton, CA (24 miles from Tracy, CA)
  • 60+ days ago
  • Pleasanton, CA (24 miles from Tracy, CA)
  • 60+ days ago

Minimum of two or more years of demonstrated experience in a customer service or closely related environment....

Retail Customer Service Specialist

  • Stockton, CA (20 miles from Tracy, CA)
  • 90+ days ago
  • Stockton, CA (20 miles from Tracy, CA)
  • 90+ days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Manteca, CA (15 miles from Tracy, CA)
  • 90+ days ago
  • Manteca, CA (15 miles from Tracy, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Demographic Data for Tracy, CA

Moving to Tracy, CA? Find some basic demographic data about Tracy, CA below.


Local
National
129,290
2,199
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Tracy, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tracy, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tracy, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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