Customer Service Jobs in Topanga, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 121 Jobs
Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...

Remote Work
Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Customer Service Representative

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 22 days ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 22 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

ProColor Collision is hiring - Customer Service Representative!

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 4 hours ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 4 hours ago

Our ideal candidate is someone with: -Extensive experience in Customer Service....

Customer Service Representative Red Label Enterprises

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 6 hours ago

Red Label Enterprises is hiring friendly and enthusiastic Customer Service Representatives to join our Los Angeles team....

Customer Service Associate

  • La Crescenta, CA (22 miles from Topanga, CA)
  • 13 hours ago
  • La Crescenta, CA (22 miles from Topanga, CA)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • La Crescenta, CA (22 miles from Topanga, CA)
  • 13 hours ago
  • La Crescenta, CA (22 miles from Topanga, CA)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Hospital Collections Customer Service Representative

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 20 hours ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 20 hours ago

Salary Range: $27.65 - $39.27 hourly Qualifications Were seeking a service-oriented professional with: Required : Minimum of 3 years of customer service experience in a hospital or healthcare setting...

Customer Service Representative

  • Simi Valley, CA (16 miles from Topanga, CA)
  • 1 day ago
  • Simi Valley, CA (16 miles from Topanga, CA)
  • 1 day ago

Select Staffing has a great opportunity for a Customer Service Representative within a manufacturing company in Simi Valley, CA....

US-Customer Service Representative I

  • Torrance, CA (24 miles from Topanga, CA)
  • 1 day ago
  • Torrance, CA (24 miles from Topanga, CA)
  • 1 day ago

The Customer Service Representative is responsible for managing business interactions and relationships....

Customer Service Representative

  • Glendale, CA (18 miles from Topanga, CA)
  • 1 day ago
  • Glendale, CA (18 miles from Topanga, CA)
  • 1 day ago

Start down your exciting career path today by applying for our Customer Service Representative job opening!...

Customer Service Representative

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 2 days ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 2 days ago

A college degree or relevant certifications in customer service or logistics is a plus. Proven experience in customer service, logistics, or a similar field....

Virtual Care Client Service Representative

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 2 days ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 2 days ago

SUMMARY OF JOB PURPOSE AND FUNCTION: The Virtual Care Client Service Representative (CSR) is responsible for answering chats from current VCA clients or potential VCA clients, who are seeking to...

Remote Work

Client Service Representative

  • Chatsworth, CA (13 miles from Topanga, CA)
  • 3 days ago
  • Chatsworth, CA (13 miles from Topanga, CA)
  • 3 days ago

service to clients, ensuring a positive experience for both them and their pets Schedule: 8 hour shifts Experience: Customer service: 2 years (Preferred) Shift availability: Day Shift Alternating Saturdays...

Client Relations Associate

  • Los Angeles, CA (22 miles from Topanga, CA)
  • 3 days ago
  • Los Angeles, CA (22 miles from Topanga, CA)
  • 3 days ago

Client Relations Associate Los Angeles, CA $60,000 - 80,000 An established, innovative Investment Firm is looking to expand their team by adding a Client Service professional! The team is looking...

Demographic Data for Topanga, CA

Moving to Topanga, CA? Find some basic demographic data about Topanga, CA below.

Local
National
6,640
300
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Topanga, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Topanga, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Topanga, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »