Customer Service Jobs in Sonoma, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Novato, CA (9 miles from Sonoma, CA)
- 8 hours ago
- Novato, CA (9 miles from Sonoma, CA)
- 8 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Agent, Cross Functional (Part-Time)
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 1 day ago
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 1 day ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Customer Service Representative
- American Canyon, CA (12 miles from Sonoma, CA)
- 2 days ago
- American Canyon, CA (12 miles from Sonoma, CA)
- 2 days ago
- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Napa, CA (21 miles from Sonoma, CA)
- 3 days ago
- Napa, CA (21 miles from Sonoma, CA)
- 3 days ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
Customer Service Associate - Temporary
- Pinole, CA (19 miles from Sonoma, CA)
- 4 days ago
- Pinole, CA (19 miles from Sonoma, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Petaluma, CA (17 miles from Sonoma, CA)
- 6 days ago
- Petaluma, CA (17 miles from Sonoma, CA)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Experience Associate, Oak Brook Center - Full Time
- San Rafael, CA (19 miles from Sonoma, CA)
- 8 days ago
- San Rafael, CA (19 miles from Sonoma, CA)
- 8 days ago
Id : REQ_567248, Title : Retail Customer Experience Associate, Oak Brook Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...181,...
Customer Service Representative
- Napa, CA (21 miles from Sonoma, CA)
- 10 days ago
- Napa, CA (21 miles from Sonoma, CA)
- 10 days ago
Customer Service Representative Healdsburg, CA Our client is looking for a customer service representative looking for their next position!...
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 21 days ago
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 21 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
U-Box Customer Care Representative (CDL)
- San Rafael, CA (19 miles from Sonoma, CA)
- 23 days ago
- San Rafael, CA (19 miles from Sonoma, CA)
- 23 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service Representative
- Petaluma, CA (17 miles from Sonoma, CA)
- 23 days ago
- Petaluma, CA (17 miles from Sonoma, CA)
- 23 days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Representative
- Rohnert Park, CA (14 miles from Sonoma, CA)
- 23 days ago
- Rohnert Park, CA (14 miles from Sonoma, CA)
- 23 days ago
Demonstrating a commitment to continuous learning in veterinary administration, with a strong focus on customer service. Making quality decisions to choose the most appropriate course of action....
Customer Service Representative
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 30+ days ago
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Fairfield, CA (24 miles from Sonoma, CA)
- 45+ days ago
- Fairfield, CA (24 miles from Sonoma, CA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
70182-LP Customer Service Associate II
- Vallejo, CA (12 miles from Sonoma, CA)
- 45+ days ago
- Vallejo, CA (12 miles from Sonoma, CA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Sonoma, CA
Moving to Sonoma, CA? Find some basic demographic data about Sonoma, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Sonoma, CA
Highest Education Level
Customer Services in Sonoma, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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