Customer Service Jobs in Simi Valley, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- FedEx
- Granada Hills, CA (16 miles from Simi Valley, CA)
- 12 hours ago
- Granada Hills, CA (16 miles from Simi Valley, CA)
- 12 hours ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In Person- Walgreens
- Van Nuys, CA (17 miles from Simi Valley, CA)
- 20 hours ago
- Van Nuys, CA (17 miles from Simi Valley, CA)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonLoss Prevention Customer Service Associate
- TJX
- Thousand Oaks, CA (9 miles from Simi Valley, CA)
- 5 days ago
- Thousand Oaks, CA (9 miles from Simi Valley, CA)
- 5 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 6 days ago
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryCustomer Service Representative
- Chevron
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 7 days ago
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 7 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
In PersonCustomer Service Representative Retail
- Ashley Furniture
- Canoga Park, CA (11 miles from Simi Valley, CA)
- 13 days ago
- Canoga Park, CA (11 miles from Simi Valley, CA)
- 13 days ago
Provide exceptional customer service through all interactions including in-person, phone, and email communications....
In PersonRetail Customer Service Supervisor
- PetSmart
- Oxnard, CA (22 miles from Simi Valley, CA)
- 14 days ago
- Oxnard, CA (22 miles from Simi Valley, CA)
- 14 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....
In PersonPharmacy Customer Service Associate
- Walgreens
- Van Nuys, CA (17 miles from Simi Valley, CA)
- 16 days ago
- Van Nuys, CA (17 miles from Simi Valley, CA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 27 days ago
- Santa Clarita, CA (19 miles from Simi Valley, CA)
- 27 days ago
Service Representative We want you to join our team as a Customer Service Representative....
In Person Part Time- KDC/ONE
- Chatsworth, CA (11 miles from Simi Valley, CA)
- 30+ days ago
- Chatsworth, CA (11 miles from Simi Valley, CA)
- 30+ days ago
Qualifications Bachelor’s degree in Business Administration or a related field, or equivalent experience preferred. 3–5 years of experience in a commercial, customer service, or account management role...
In Person- DollarTree
- Santa Monica, CA (24 miles from Simi Valley, CA)
- 30+ days ago
- Santa Monica, CA (24 miles from Simi Valley, CA)
- 30+ days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonExperienced Veterinary Client Service Representative (Westlake Village, CA)
- VCA Animal Hospitals
- Westlake Village, CA (7 miles from Simi Valley, CA)
- 45+ days ago
- Westlake Village, CA (7 miles from Simi Valley, CA)
- 45+ days ago
VCA Westlake Village Animal Hospital in Westlake Village, CA is seeking an extraordinary Veterinary Client Service Representative (CSR) to join our team full-time. Pay Range (based on experience):...
In PersonCustomer Service Representative
- Chevronstations
- Oxnard, CA (22 miles from Simi Valley, CA)
- 90+ days ago
- Oxnard, CA (22 miles from Simi Valley, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
In PersonDemographic Data for Simi Valley, CA
Moving to Simi Valley, CA? Find some basic demographic data about Simi Valley, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Simi Valley, CA
Highest Education Level
Customer Services in Simi Valley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »