Customer Service Jobs in Saratoga, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 68 Jobs

Customer Experience Associate I

  • San Jose, CA (10 miles from Saratoga, CA)
  • 30+ days ago
  • San Jose, CA (10 miles from Saratoga, CA)
  • 30+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

  • Redwood City, CA (17 miles from Saratoga, CA)
  • 15 hours ago
  • Redwood City, CA (17 miles from Saratoga, CA)
  • 15 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Sales & Customer Service Associate

  • Union City, CA (24 miles from Saratoga, CA)
  • 18 hours ago
  • Union City, CA (24 miles from Saratoga, CA)
  • 18 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Redwood City, CA (17 miles from Saratoga, CA)
  • 1 day ago
  • Redwood City, CA (17 miles from Saratoga, CA)
  • 1 day ago

service or front-desk experience (automotive experience is a plus) - Excellent communication and people skills - Basic computer skills (email, scheduling software, etc.) - Ability to stay organized...

Amazon Locker+ Customer Service Associate

  • Palo Alto, CA (14 miles from Saratoga, CA)
  • 1 day ago
  • Palo Alto, CA (14 miles from Saratoga, CA)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Pharmacy Customer Service Associate

  • Sunnyvale, CA (9 miles from Saratoga, CA)
  • 2 days ago
  • Sunnyvale, CA (9 miles from Saratoga, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • San Jose, CA (10 miles from Saratoga, CA)
  • 2 days ago
  • San Jose, CA (10 miles from Saratoga, CA)
  • 2 days ago

The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....

Customer Service Associate

  • Fremont, CA (21 miles from Saratoga, CA)
  • 2 days ago
  • Fremont, CA (21 miles from Saratoga, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Santa Cruz, CA (14 miles from Saratoga, CA)
  • 3 days ago
  • Santa Cruz, CA (14 miles from Saratoga, CA)
  • 3 days ago

Service Center Santa Cruz JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • San Jose, CA (10 miles from Saratoga, CA)
  • 5 days ago
  • San Jose, CA (10 miles from Saratoga, CA)
  • 5 days ago

Maintain excellent customer service throughout all interactions. Review service contract discrepancies and collaborate with the field and Service Contracts Team to best take care of the customer....

Customer Service Representative - Repairs

  • San Jose, CA (10 miles from Saratoga, CA)
  • 5 days ago
  • San Jose, CA (10 miles from Saratoga, CA)
  • 5 days ago

What You Bring: Must Haves: 1+ years of experience in customer service or a call center environment. Proficiency in SAP, Salesforce.com, or ServiceMax....

Retail Customer Service Representative/Cashier

  • Santa Clara, CA (8 miles from Saratoga, CA)
  • 5 days ago
  • Santa Clara, CA (8 miles from Saratoga, CA)
  • 5 days ago

We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Retail Customer Experience Associate, Stanford Shopping Center - Full Time

  • Palo Alto, CA (14 miles from Saratoga, CA)
  • 6 days ago
  • Palo Alto, CA (14 miles from Saratoga, CA)
  • 6 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Client Service Representative

  • Palo Alto, CA (14 miles from Saratoga, CA)
  • 6 days ago
  • Palo Alto, CA (14 miles from Saratoga, CA)
  • 6 days ago

demonstrate the important and understanding of high quality customer service....

Customer Service Representative

  • San Jose, CA (10 miles from Saratoga, CA)
  • 6 days ago
  • San Jose, CA (10 miles from Saratoga, CA)
  • 6 days ago

Experience in customer service or a related field preferred....

Demographic Data for Saratoga, CA

Moving to Saratoga, CA? Find some basic demographic data about Saratoga, CA below.


Local
National
32,419
803
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Saratoga, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Saratoga, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saratoga, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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