Customer Service Jobs in Santa Rosa, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Preferred A minimum of 1 year of customer service or community service experience....
Customer Service Agent, Cross Functional (Part-Time)
- Santa Rosa, CA
- 11 hours ago
- Santa Rosa, CA
- 11 hours ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Customer Service Representative - Santa Rosa Airport
- Santa Rosa, CA
- 1 day ago
- Santa Rosa, CA
- 1 day ago
Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...
- Larkfield, CA (3 miles from Santa Rosa, CA)
- 2 days ago
- Larkfield, CA (3 miles from Santa Rosa, CA)
- 2 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
Benefits: 401(k) Competitive salary Health insurance Training & development FASTSIGNS #67001 is hiring for a Customer Service Representative to join our team!...
- Larkfield, CA (3 miles from Santa Rosa, CA)
- 3 days ago
- Larkfield, CA (3 miles from Santa Rosa, CA)
- 3 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Seasonal: Customer Service Representative
- Windsor, CA (6 miles from Santa Rosa, CA)
- 3 days ago
- Windsor, CA (6 miles from Santa Rosa, CA)
- 3 days ago
Kindness, patience, excellent customer service and attention to detail and superb communication skills play a role in all interactions....
Remote WorkYour positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
Retail Customer Service Associate
- Petaluma, CA (16 miles from Santa Rosa, CA)
- 4 days ago
- Petaluma, CA (16 miles from Santa Rosa, CA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Forestville, CA (7 miles from Santa Rosa, CA)
- 5 days ago
- Forestville, CA (7 miles from Santa Rosa, CA)
- 5 days ago
Service Center Forestville JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 6 days ago
- Healdsburg, CA (13 miles from Santa Rosa, CA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Petaluma, CA (16 miles from Santa Rosa, CA)
- 7 days ago
- Petaluma, CA (16 miles from Santa Rosa, CA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Sonoma, CA (22 miles from Santa Rosa, CA)
- 7 days ago
- Sonoma, CA (22 miles from Santa Rosa, CA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 7 days ago
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Santa Rosa, CA
Moving to Santa Rosa, CA? Find some basic demographic data about Santa Rosa, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Santa Rosa, CA
Highest Education Level
Customer Services in Santa Rosa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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