Customer Service Jobs in Santa Monica, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 150 Jobs
Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...

Remote Work
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Care Representative - Long Beach, CA

  • Long Beach, CA (18 miles from Santa Monica, CA)
  • 6 hours ago
  • Long Beach, CA (18 miles from Santa Monica, CA)
  • 6 hours ago

equipment Strong interpersonal, problem-solving, and customer service skills Ability to multi-task, remain detail-oriented, and work efficiently in a fast-paced environment Excellent verbal and written...

Customer Service Representative - FS

  • Glendale, CA (15 miles from Santa Monica, CA)
  • 6 hours ago
  • Glendale, CA (15 miles from Santa Monica, CA)
  • 6 hours ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Associate

  • Arleta, CA (17 miles from Santa Monica, CA)
  • 6 hours ago
  • Arleta, CA (17 miles from Santa Monica, CA)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent - LAX

  • Los Angeles, CA (14 miles from Santa Monica, CA)
  • 8 hours ago
  • Los Angeles, CA (14 miles from Santa Monica, CA)
  • 8 hours ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative

  • Burbank, CA (16 miles from Santa Monica, CA)
  • 9 hours ago
  • Burbank, CA (16 miles from Santa Monica, CA)
  • 9 hours ago

Customer Service Representative I** **POSITION SUMMARY** Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing...

Customer Service Agent - Cross Functional (Full-Time)

  • Rosemead, CA (23 miles from Santa Monica, CA)
  • 14 hours ago
  • Rosemead, CA (23 miles from Santa Monica, CA)
  • 14 hours ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Lead Retail Customer Service Associate

  • Agoura Hills, CA (17 miles from Santa Monica, CA)
  • 19 hours ago
  • Agoura Hills, CA (17 miles from Santa Monica, CA)
  • 19 hours ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Analog Photo Booth Technician & Customer Experience Associate

  • Los Angeles, CA (14 miles from Santa Monica, CA)
  • 1 day ago
  • Los Angeles, CA (14 miles from Santa Monica, CA)
  • 1 day ago

Do you have great customer service skills and enjoy helping people? If so, we want you to join our team at Photomatica!...

Customer Service Associate - PT/Evenings

  • Long Beach, CA (18 miles from Santa Monica, CA)
  • 1 day ago
  • Long Beach, CA (18 miles from Santa Monica, CA)
  • 1 day ago

Minimum Requirements\: 1+ years of experience in customer service is required. Must have Microsoft Office Suite and Windows 7+ experience with strong computer skills....

Customer Service Associate

  • Long Beach, CA (18 miles from Santa Monica, CA)
  • 1 day ago
  • Long Beach, CA (18 miles from Santa Monica, CA)
  • 1 day ago

Minimum Requirements\: 1+ years of experience in customer service is required. Must have Microsoft Office Suite and Windows 7+ experience with strong computer skills....

Customer Service Representative

  • Chatsworth, CA (19 miles from Santa Monica, CA)
  • 1 day ago
  • Chatsworth, CA (19 miles from Santa Monica, CA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Remote Bilingual Customer Service Representative English/Spanish

  • Los Angeles, CA (14 miles from Santa Monica, CA)
  • 1 day ago
  • Los Angeles, CA (14 miles from Santa Monica, CA)
  • 1 day ago

We are seeking enthusiastic and organized individuals to join our team as Remote Customer Service Representatives....

Remote Work

Demographic Data for Santa Monica, CA

Moving to Santa Monica, CA? Find some basic demographic data about Santa Monica, CA below.

Local
National
95,701
7,484
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Santa Monica, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Santa Monica, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Santa Monica, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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