Customer Service Jobs in Santa Fe Springs, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 212 Jobs
Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Service Representative- Repair Service & Warehouse Support

  • Santa Fe Springs, CA
  • 17 hours ago
  • Santa Fe Springs, CA
  • 17 hours ago

service and/or warehouse operationsERP system experience requiredStrong verbal, written, problem-solving, and organizational skillsProficient in Microsoft Office (Excel, Word, Outlook)Detail-oriented...

Customer Care Representative II

  • Pomona, CA (14 miles from Santa Fe Springs, CA)
  • 22 hours ago
  • Pomona, CA (14 miles from Santa Fe Springs, CA)
  • 22 hours ago

The role provides effective customer service by using knowledge of company policies and procedures and maintaining a positive, empathetic, and professional attitude toward customers....

Senior Customer Service Representative - Corporate

  • Torrance, CA (16 miles from Santa Fe Springs, CA)
  • 23 hours ago
  • Torrance, CA (16 miles from Santa Fe Springs, CA)
  • 23 hours ago

Prepare and deliver reports on customer service metrics. Participate in cross-functional projects to enhance customer service....

Technical Customer Service Representative

  • Irvine, CA (21 miles from Santa Fe Springs, CA)
  • 1 day ago
  • Irvine, CA (21 miles from Santa Fe Springs, CA)
  • 1 day ago

What You Bring + Minimum 2 years of technical troubleshooting experience, plus 1+ year of customer service or phone support + HVAC field experience is required + High School Diploma or equivalent +...

Customer Service Associate

  • Santa Fe Springs, CA
  • 1 day ago
  • Santa Fe Springs, CA
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - Topanga

  • Los Angeles, CA (11 miles from Santa Fe Springs, CA)
  • 1 day ago
  • Los Angeles, CA (11 miles from Santa Fe Springs, CA)
  • 1 day ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service Representative

  • La Habra, CA (5 miles from Santa Fe Springs, CA)
  • 1 day ago
  • La Habra, CA (5 miles from Santa Fe Springs, CA)
  • 1 day ago

JOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone)....

Client Service Representative

  • Glendale, CA (21 miles from Santa Fe Springs, CA)
  • 2 days ago
  • Glendale, CA (21 miles from Santa Fe Springs, CA)
  • 2 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Brea, CA (9 miles from Santa Fe Springs, CA)
  • 2 days ago
  • Brea, CA (9 miles from Santa Fe Springs, CA)
  • 2 days ago

Job Description: Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep...

Customer Service Representative - Insurance

  • Los Angeles, CA (11 miles from Santa Fe Springs, CA)
  • 2 days ago
  • Los Angeles, CA (11 miles from Santa Fe Springs, CA)
  • 2 days ago

Customer Service Representative - Insurance Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team....

Order Entry and Customer Service Representative - Tile & Stone

  • Compton, CA (11 miles from Santa Fe Springs, CA)
  • 2 days ago
  • Compton, CA (11 miles from Santa Fe Springs, CA)
  • 2 days ago

Job Overview: We are seeking a Customer Service Representative to join our team....

Pharmacy Customer Service Associate

  • Tustin, CA (18 miles from Santa Fe Springs, CA)
  • 2 days ago
  • Tustin, CA (18 miles from Santa Fe Springs, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Pasadena, CA (16 miles from Santa Fe Springs, CA)
  • 2 days ago
  • Pasadena, CA (16 miles from Santa Fe Springs, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Santa Fe Springs, CA

Moving to Santa Fe Springs, CA? Find some basic demographic data about Santa Fe Springs, CA below.

Local
National
17,761
2,144
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Santa Fe Springs, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Santa Fe Springs, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Santa Fe Springs, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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