Customer Service Jobs in Santa Clarita, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 32 Jobs

Customer Service Associate

  • Canoga Park, CA (20 miles from Santa Clarita, CA)
  • 10 hours ago
  • Canoga Park, CA (20 miles from Santa Clarita, CA)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Field Services

  • Sun Valley, CA (22 miles from Santa Clarita, CA)
  • 1 day ago
  • Sun Valley, CA (22 miles from Santa Clarita, CA)
  • 1 day ago

Job Summary: Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service...

Customer Service Representative Job Details Sonova AG

  • Valencia, CA (2 miles from Santa Clarita, CA)
  • 1 day ago
  • Valencia, CA (2 miles from Santa Clarita, CA)
  • 1 day ago

Provide responsive and reliable customer service via phone & email Use of ERP system to process sales orders, shipments, Credits/Debits & RMA's....

Customer Service Agent

  • Encino, CA (22 miles from Santa Clarita, CA)
  • 1 day ago
  • Encino, CA (22 miles from Santa Clarita, CA)
  • 1 day ago

Responsibilities Provides excellent customer service by responding promptly to all inbound calls, as well as service requests regarding insurance policies....

Remote Work

Customer Service Representative - Field Services

  • Van Nuys, CA (22 miles from Santa Clarita, CA)
  • 3 days ago
  • Van Nuys, CA (22 miles from Santa Clarita, CA)
  • 3 days ago

Customer Service Representative Public Sector Field Services** **Location:** Southeastern San Fernando Valley **Schedule:** MondayFriday, 8:00 AM 4:30 PM We are looking for a **Customer Service Representative...

Customer Service Representative

  • Valencia, CA (2 miles from Santa Clarita, CA)
  • 3 days ago
  • Valencia, CA (2 miles from Santa Clarita, CA)
  • 3 days ago

Provide responsive and reliable customer service via phone & email Use of ERP system to process sales orders, shipments, Credits/Debits & RMAs....

Pharmacy Customer Service Associate

  • Sun Valley, CA (22 miles from Santa Clarita, CA)
  • 4 days ago
  • Sun Valley, CA (22 miles from Santa Clarita, CA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

U-Box Customer Care Representative (CDL)

  • Panorama City, CA (19 miles from Santa Clarita, CA)
  • 6 days ago
  • Panorama City, CA (19 miles from Santa Clarita, CA)
  • 6 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Amazon Locker+ Customer Service Associate

  • Fillmore, CA (15 miles from Santa Clarita, CA)
  • 6 days ago
  • Fillmore, CA (15 miles from Santa Clarita, CA)
  • 6 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative - Topanga

  • Canoga Park, CA (20 miles from Santa Clarita, CA)
  • 6 days ago
  • Canoga Park, CA (20 miles from Santa Clarita, CA)
  • 6 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Retail Customer Service Supervisor

  • Simi Valley, CA (19 miles from Santa Clarita, CA)
  • 10 days ago
  • Simi Valley, CA (19 miles from Santa Clarita, CA)
  • 10 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative II, Retail Banking (Panorama City, CA)

  • Panorama City, CA (19 miles from Santa Clarita, CA)
  • 10 days ago
  • Panorama City, CA (19 miles from Santa Clarita, CA)
  • 10 days ago

Area: Customer Service (Sales)...

Customer Service Agent

  • Van Nuys, CA (22 miles from Santa Clarita, CA)
  • 11 days ago
  • Van Nuys, CA (22 miles from Santa Clarita, CA)
  • 11 days ago

Position Summary The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs....

Customer Service Representative

  • Van Nuys, CA (22 miles from Santa Clarita, CA)
  • 17 days ago
  • Van Nuys, CA (22 miles from Santa Clarita, CA)
  • 17 days ago

Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....

Customer Service Representative

  • Santa Clarita, CA
  • 19 days ago
  • Santa Clarita, CA
  • 19 days ago

Responsibilities: Provide exceptional customer service to clients through variousmunication channels, including phone, email, and chat....

Demographic Data for Santa Clarita, CA

Moving to Santa Clarita, CA? Find some basic demographic data about Santa Clarita, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Santa Clarita, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Santa Clarita, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Santa Clarita, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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