Customer Service Jobs in San Rafael, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative Cantonese-English
- San Francisco, CA (14 miles from San Rafael, CA)
- 23 hours ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 23 hours ago
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....
Customer Service Representative
- Vallejo, CA (21 miles from San Rafael, CA)
- 3 days ago
- Vallejo, CA (21 miles from San Rafael, CA)
- 3 days ago
The ideal Customer Service Representative candidate will possess at least two years of customer service experience as well as cash handling, record keeping, or bookkeeping experience....
Customer Service Representative
- Novato, CA (11 miles from San Rafael, CA)
- 3 days ago
- Novato, CA (11 miles from San Rafael, CA)
- 3 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
1007 Customer Service Representative 1 - Bilingual #7169
- Vallejo, CA (21 miles from San Rafael, CA)
- 5 days ago
- Vallejo, CA (21 miles from San Rafael, CA)
- 5 days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
Sr. Customer Assistance Representative
- Oakland, CA (20 miles from San Rafael, CA)
- 5 days ago
- Oakland, CA (20 miles from San Rafael, CA)
- 5 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
- Walnut Creek, CA (24 miles from San Rafael, CA)
- 6 days ago
- Walnut Creek, CA (24 miles from San Rafael, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative - Mandarin-English
- San Francisco, CA (14 miles from San Rafael, CA)
- 6 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 6 days ago
As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....
Remote Customer Service Representative
- San Francisco, CA (14 miles from San Rafael, CA)
- 10 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 10 days ago
The Customer Service Representative is on the front line in helping our organization deliver on its Core Values. First and foremost, the CSR will consistently deliver the BEST Customer Service....
Remote WorkCustomer Service Representative (20 hours)
- Richmond, CA (6 miles from San Rafael, CA)
- 10 days ago
- Richmond, CA (6 miles from San Rafael, CA)
- 10 days ago
The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service....
Pharmacy Customer Service Associate
- San Bruno, CA (24 miles from San Rafael, CA)
- 11 days ago
- San Bruno, CA (24 miles from San Rafael, CA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Copy of Customer Service Representative II
- Vallejo, CA (21 miles from San Rafael, CA)
- 11 days ago
- Vallejo, CA (21 miles from San Rafael, CA)
- 11 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative (CSR) Transdev in San Rafael, CA is hiring a Customer Service Representative....
Part Time Customer Service Sales Associate
- Oakland, CA (20 miles from San Rafael, CA)
- 11 days ago
- Oakland, CA (20 miles from San Rafael, CA)
- 11 days ago
The Dollar/Thrifty Part Time Customer Service Sales Associate consults with customers on their car rental....
Customer Service Associate - Temporary
- San Pablo, CA (9 miles from San Rafael, CA)
- 13 days ago
- San Pablo, CA (9 miles from San Rafael, CA)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oakland, CA (20 miles from San Rafael, CA)
- 13 days ago
- Oakland, CA (20 miles from San Rafael, CA)
- 13 days ago
JOB SUMMARY The Customer Service Agent (CSA ) is responsible for handling inbound customer inquiries into the Customer Service Center (CSC). This will include phone, email, and chat responses....
Remote WorkDemographic Data for San Rafael, CA
Moving to San Rafael, CA? Find some basic demographic data about San Rafael, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in San Rafael, CA
Highest Education Level
Customer Services in San Rafael, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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