Customer Service Jobs in San Rafael, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 64 Jobs

Customer Service Representative

  • Colma, CA (20 miles from San Rafael, CA)
  • 14 hours ago
  • Colma, CA (20 miles from San Rafael, CA)
  • 14 hours ago

Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....

Customer Service Associate

  • South San Francisco, CA (22 miles from San Rafael, CA)
  • 14 hours ago
  • South San Francisco, CA (22 miles from San Rafael, CA)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Alameda, CA (18 miles from San Rafael, CA)
  • 14 hours ago
  • Alameda, CA (18 miles from San Rafael, CA)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service II

  • Emeryville, CA (14 miles from San Rafael, CA)
  • 1 day ago
  • Emeryville, CA (14 miles from San Rafael, CA)
  • 1 day ago

The anticipated posting closing date is on or around 8/5/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this...

Customer Service Representative - Full-Time

  • San Francisco, CA (14 miles from San Rafael, CA)
  • 1 day ago
  • San Francisco, CA (14 miles from San Rafael, CA)
  • 1 day ago

Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network....

Pharmacy Customer Service Associate

  • Berkeley, CA (14 miles from San Rafael, CA)
  • 1 day ago
  • Berkeley, CA (14 miles from San Rafael, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Vallejo, CA (21 miles from San Rafael, CA)
  • 2 days ago
  • Vallejo, CA (21 miles from San Rafael, CA)
  • 2 days ago

Serves as a liaison between distributors, freight forwarders, carriers, warehouse personnel, accounts receivable and customer service departments....

Customer Service Representative

  • Lafayette, CA (22 miles from San Rafael, CA)
  • 2 days ago
  • Lafayette, CA (22 miles from San Rafael, CA)
  • 2 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Retail Customer Service Associate

  • Colma, CA (20 miles from San Rafael, CA)
  • 3 days ago
  • Colma, CA (20 miles from San Rafael, CA)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Oakland, CA (20 miles from San Rafael, CA)
  • 3 days ago
  • Oakland, CA (20 miles from San Rafael, CA)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative for a Dry Cleaning Business

  • San Francisco, CA (14 miles from San Rafael, CA)
  • 5 days ago
  • San Francisco, CA (14 miles from San Rafael, CA)
  • 5 days ago

Dry cleaning and laundry plant hiring customer service representative. English and computer literacy is required. Positive attitude, punctuality, and neat appearance is a must....

Junior Customer Support Associate

  • Oakland, CA (20 miles from San Rafael, CA)
  • 5 days ago
  • Oakland, CA (20 miles from San Rafael, CA)
  • 5 days ago

Previous experience in customer service or a fast-paced support environment. Fluent in English (additional languages a plus)....

Customer Service Associate

  • San Francisco, CA (14 miles from San Rafael, CA)
  • 5 days ago
  • San Francisco, CA (14 miles from San Rafael, CA)
  • 5 days ago

Customer service and sales experience. Apply today and shift your career into drive for tomorrow!...

Customer Service Agent - Cargo

  • San Francisco, CA (14 miles from San Rafael, CA)
  • 8 days ago
  • San Francisco, CA (14 miles from San Rafael, CA)
  • 8 days ago

Key duties: Provide cargo customer service to the public, other airlines, agencies, and internal staff, handling inquiries and processing shipments in accordance with company standards....

Remote Customer Service Representative

  • Berkeley, CA (14 miles from San Rafael, CA)
  • 9 days ago
  • Berkeley, CA (14 miles from San Rafael, CA)
  • 9 days ago

Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...

Remote Work

Demographic Data for San Rafael, CA

Moving to San Rafael, CA? Find some basic demographic data about San Rafael, CA below.

Local
National
73,852
3,159
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in San Rafael, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in San Rafael, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Rafael, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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