Customer Service Jobs in San Mateo, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 90 Jobs

Customer Service Representative

  • San Francisco, CA (15 miles from San Mateo, CA)
  • 12 hours ago
  • San Francisco, CA (15 miles from San Mateo, CA)
  • 12 hours ago

Customer Service Representative Gensigma San Francisco, CA, United States Hace 1 dia Quick Tipo de contrato A tiempo completo Quick Descripcion del trabajo Job Title : Customer Service Representative...

Sales and Customer Service Associate

  • Walnut Creek, CA (24 miles from San Mateo, CA)
  • 12 hours ago
  • Walnut Creek, CA (24 miles from San Mateo, CA)
  • 12 hours ago

What You'll Do As a Sales and Customer Service Associate, you'll be the face of our brand and the voice of our clients....

Customer Service Associate

  • Berkeley, CA (20 miles from San Mateo, CA)
  • 16 hours ago
  • Berkeley, CA (20 miles from San Mateo, CA)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Savers / Value Village Careers - Customer Service Associate

  • Dublin, CA (24 miles from San Mateo, CA)
  • 19 hours ago
  • Dublin, CA (24 miles from San Mateo, CA)
  • 19 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Representative

  • Hayward, CA (14 miles from San Mateo, CA)
  • 1 day ago
  • Hayward, CA (14 miles from San Mateo, CA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Colma, CA (10 miles from San Mateo, CA)
  • 1 day ago
  • Colma, CA (10 miles from San Mateo, CA)
  • 1 day ago

Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....

Customer Service Associate - Temporary

  • San Leandro, CA (13 miles from San Mateo, CA)
  • 1 day ago
  • San Leandro, CA (13 miles from San Mateo, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service II

  • Emeryville, CA (18 miles from San Mateo, CA)
  • 1 day ago
  • Emeryville, CA (18 miles from San Mateo, CA)
  • 1 day ago

The anticipated posting closing date is on or around 8/5/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this...

Customer Service Representative

  • San Leandro, CA (13 miles from San Mateo, CA)
  • 1 day ago
  • San Leandro, CA (13 miles from San Mateo, CA)
  • 1 day ago

Customer Service Representative Were seeking a Customer Service Rep to join our team who is passionate about solving problems, loves wowing our existing distributor partners who represent Torani and...

Customer Service Representative - Full-Time

  • San Francisco, CA (15 miles from San Mateo, CA)
  • 2 days ago
  • San Francisco, CA (15 miles from San Mateo, CA)
  • 2 days ago

Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network....

Pharmacy Customer Service Associate

  • Berkeley, CA (20 miles from San Mateo, CA)
  • 2 days ago
  • Berkeley, CA (20 miles from San Mateo, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Union City, CA (15 miles from San Mateo, CA)
  • 2 days ago
  • Union City, CA (15 miles from San Mateo, CA)
  • 2 days ago

Customer Service Representative Compensation: $2212 per hour Schedule: Sunday through Thursday Job Description: The Customer Service Representative fields external customer questions, complaints and...

Will Call Customer Service Representative (CRL)

  • Union City, CA (15 miles from San Mateo, CA)
  • 3 days ago
  • Union City, CA (15 miles from San Mateo, CA)
  • 3 days ago

The Customer Service Rep in our Will Call department provides exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....

Front Desk / Customer Service Representative - Part Time

  • Union City, CA (15 miles from San Mateo, CA)
  • 3 days ago
  • Union City, CA (15 miles from San Mateo, CA)
  • 3 days ago

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Front Desk / Customer Service Representative - Key Holder (Shift Leader)

  • Union City, CA (15 miles from San Mateo, CA)
  • 3 days ago
  • Union City, CA (15 miles from San Mateo, CA)
  • 3 days ago

We are seeking an enthusiastic Customer Service Representative (CSR) - Key Holder to sell iFLY’s unique indoor skydiving experience!...

Demographic Data for San Mateo, CA

Moving to San Mateo, CA? Find some basic demographic data about San Mateo, CA below.

Local
National
143,508
4,252
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in San Mateo, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in San Mateo, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Mateo, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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