Customer Service Jobs in San Mateo, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Spanish Bilingual Customer Service Representative
- Mountain View, CA (18 miles from San Mateo, CA)
- 5 hours ago
- Mountain View, CA (18 miles from San Mateo, CA)
- 5 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Spanish Bilingual Remote Customer Service Representative
- Mountain View, CA (18 miles from San Mateo, CA)
- 1 day ago
- Mountain View, CA (18 miles from San Mateo, CA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative (CSR)
- Stanford, CA (13 miles from San Mateo, CA)
- 1 day ago
- Stanford, CA (13 miles from San Mateo, CA)
- 1 day ago
+-----------------------------------+-----------------------------------+| Job Title: | Customer Service / || | Telecommunications Attendant I |+-----------------------------------+-----------------...
Remote Customer Service Representative
- Mountain View, CA (18 miles from San Mateo, CA)
- 2 days ago
- Mountain View, CA (18 miles from San Mateo, CA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Mountain View, CA (18 miles from San Mateo, CA)
- 2 days ago
- Mountain View, CA (18 miles from San Mateo, CA)
- 2 days ago
Providing quality customer service is at the core of our team's goals....
# Retail Customer Experience Associate, Stanford Shopping Center - Full Time
- Palo Alto, CA (12 miles from San Mateo, CA)
- 2 days ago
- Palo Alto, CA (12 miles from San Mateo, CA)
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
HR Service Center Customer Service Associate, Fixed-Term (6 Vacancies)
- Palo Alto, CA (12 miles from San Mateo, CA)
- 3 days ago
- Palo Alto, CA (12 miles from San Mateo, CA)
- 3 days ago
This position reports to the HRSC Customer Service Supervisor....
Client Service Representative II
- Palo Alto, CA (12 miles from San Mateo, CA)
- 3 days ago
- Palo Alto, CA (12 miles from San Mateo, CA)
- 3 days ago
. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication...
HR Service Center Customer Service Associate
- Palo Alto, CA (12 miles from San Mateo, CA)
- 3 days ago
- Palo Alto, CA (12 miles from San Mateo, CA)
- 3 days ago
This position reports to the HRSC Customer Service Supervisor....
Sr. Customer Assistance Representative
- Oakland, CA (15 miles from San Mateo, CA)
- 4 days ago
- Oakland, CA (15 miles from San Mateo, CA)
- 4 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Retail Customer Service Associate
- San Leandro, CA (13 miles from San Mateo, CA)
- 5 days ago
- San Leandro, CA (13 miles from San Mateo, CA)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Fremont, CA (18 miles from San Mateo, CA)
- 5 days ago
- Fremont, CA (18 miles from San Mateo, CA)
- 5 days ago
We are seeking a dedicated Customer Service Representative to join our rapidly growing company....
- Walnut Creek, CA (24 miles from San Mateo, CA)
- 5 days ago
- Walnut Creek, CA (24 miles from San Mateo, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent II - Transportation
- Burlingame, CA (2 miles from San Mateo, CA)
- 5 days ago
- Burlingame, CA (2 miles from San Mateo, CA)
- 5 days ago
Customer Service II Agent Job Duties Assists in transportation arrangements, determining efficient routing methods Establishes contacts and builds relationships with customers to understand the customers...
Bilingual Customer Service Representative - Mandarin-English
- San Francisco, CA (15 miles from San Mateo, CA)
- 5 days ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 5 days ago
As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....
Demographic Data for San Mateo, CA
Moving to San Mateo, CA? Find some basic demographic data about San Mateo, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in San Mateo, CA
Highest Education Level
Customer Services in San Mateo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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