Customer Service Jobs in San Marcos, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Customer Service Associate - Temporary

  • Oceanside, CA (12 miles from San Marcos, CA)
  • 19 hours ago
  • Oceanside, CA (12 miles from San Marcos, CA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Vista, CA (5 miles from San Marcos, CA)
  • 2 days ago
  • Vista, CA (5 miles from San Marcos, CA)
  • 2 days ago

Store 2701984: 795 Shadow Ridge Dr, Vista, California 92083 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Escondido, CA (11 miles from San Marcos, CA)
  • 4 days ago
  • Escondido, CA (11 miles from San Marcos, CA)
  • 4 days ago

Job Summary: This position requires excellent interpersonal and customer service skills....

Retail Customer Service Supervisor

  • Oceanside, CA (12 miles from San Marcos, CA)
  • 4 days ago
  • Oceanside, CA (12 miles from San Marcos, CA)
  • 4 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative - Education

  • Rancho Santa Fe, CA (11 miles from San Marcos, CA)
  • 4 days ago
  • Rancho Santa Fe, CA (11 miles from San Marcos, CA)
  • 4 days ago

The Customer Service Representative will provide high quality customer service to Education department clients and all other visitors....

Remote Customer Service Representative

  • Carlsbad, CA (7 miles from San Marcos, CA)
  • 5 days ago
  • Carlsbad, CA (7 miles from San Marcos, CA)
  • 5 days ago

Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...

Remote Work

Customer Service Associate

  • Santee, CA (23 miles from San Marcos, CA)
  • 6 days ago
  • Santee, CA (23 miles from San Marcos, CA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative

  • San Marcos, CA
  • 7 days ago
  • San Marcos, CA
  • 7 days ago

Strong customer service skills are crucial as the Customer Service Representative is the initial contact for customers....

Customer Service Representative 10PM-6AM GRAVEYARD SHIFT HIRING NOW

  • Poway, CA (15 miles from San Marcos, CA)
  • 8 days ago
  • Poway, CA (15 miles from San Marcos, CA)
  • 8 days ago

Store 2709457: 14863 Pomerado Rd, Poway, California 92064 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Vista, CA (5 miles from San Marcos, CA)
  • 10 days ago
  • Vista, CA (5 miles from San Marcos, CA)
  • 10 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Associate

  • Encinitas, CA (12 miles from San Marcos, CA)
  • 18 days ago
  • Encinitas, CA (12 miles from San Marcos, CA)
  • 18 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Retail Customer Service Associate

  • Escondido, CA (11 miles from San Marcos, CA)
  • 18 days ago
  • Escondido, CA (11 miles from San Marcos, CA)
  • 18 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Retail Support Specialist

  • Carlsbad, CA (7 miles from San Marcos, CA)
  • 19 days ago
  • Carlsbad, CA (7 miles from San Marcos, CA)
  • 19 days ago

and supporting client scheduling Scanning and organizing products Processing customer & retail returns What We're Looking For: GED or equivalent experience Prior Experience working in shipping and order...

Aviation Front Desk Customer Service Representative Full Time Job Carlsbad, CA

  • Carlsbad, CA (7 miles from San Marcos, CA)
  • 27 days ago
  • Carlsbad, CA (7 miles from San Marcos, CA)
  • 27 days ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Aviation Front Desk Customer Service Representative Full Time Job

  • Carlsbad, CA (7 miles from San Marcos, CA)
  • 28 days ago
  • Carlsbad, CA (7 miles from San Marcos, CA)
  • 28 days ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Demographic Data for San Marcos, CA

Moving to San Marcos, CA? Find some basic demographic data about San Marcos, CA below.


Local
National
101,789
2,601
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in San Marcos, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in San Marcos, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Marcos, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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