Customer Service Jobs in San Lorenzo, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 104 Jobs

Customer Service Representative

  • San Francisco, CA (16 miles from San Lorenzo, CA)
  • 16 days ago
  • San Francisco, CA (16 miles from San Lorenzo, CA)
  • 16 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Retail Customer Service Associate

  • Danville, CA (15 miles from San Lorenzo, CA)
  • 1 hour ago
  • Danville, CA (15 miles from San Lorenzo, CA)
  • 1 hour ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Sunnyvale, CA (21 miles from San Lorenzo, CA)
  • 12 hours ago
  • Sunnyvale, CA (21 miles from San Lorenzo, CA)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Sunnyvale, CA (21 miles from San Lorenzo, CA)
  • 12 hours ago
  • Sunnyvale, CA (21 miles from San Lorenzo, CA)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Emeryville, CA (13 miles from San Lorenzo, CA)
  • 12 hours ago
  • Emeryville, CA (13 miles from San Lorenzo, CA)
  • 12 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Part Time Customer Service Associate

  • Oakland, CA (8 miles from San Lorenzo, CA)
  • 14 hours ago
  • Oakland, CA (8 miles from San Lorenzo, CA)
  • 14 hours ago

Assist customers by effectively resolving all customer service issues....

Loss Prevention Customer Service Associate Tactical - San Carlos

  • San Carlos, CA (14 miles from San Lorenzo, CA)
  • 22 hours ago
  • San Carlos, CA (14 miles from San Lorenzo, CA)
  • 22 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative I

  • Redwood City, CA (15 miles from San Lorenzo, CA)
  • 1 day ago
  • Redwood City, CA (15 miles from San Lorenzo, CA)
  • 1 day ago

About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction....

INR Customer Care Representative

  • Pleasanton, CA (15 miles from San Lorenzo, CA)
  • 1 day ago
  • Pleasanton, CA (15 miles from San Lorenzo, CA)
  • 1 day ago

You're the right fit if: Youve acquired 1+ years of experience in customer service experience in a call center is preferred....

Loss Prevention Customer Service Associate Tactical - San Mateo

  • San Mateo, CA (12 miles from San Lorenzo, CA)
  • 1 day ago
  • San Mateo, CA (12 miles from San Lorenzo, CA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate Tactical - Santa Clara

  • Santa Clara, CA (24 miles from San Lorenzo, CA)
  • 1 day ago
  • Santa Clara, CA (24 miles from San Lorenzo, CA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Menlo Park, CA (15 miles from San Lorenzo, CA)
  • 1 day ago
  • Menlo Park, CA (15 miles from San Lorenzo, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • El Sobrante, CA (21 miles from San Lorenzo, CA)
  • 1 day ago
  • El Sobrante, CA (21 miles from San Lorenzo, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Berkeley, CA (15 miles from San Lorenzo, CA)
  • 1 day ago
  • Berkeley, CA (15 miles from San Lorenzo, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Success Representative I

  • Redwood City, CA (15 miles from San Lorenzo, CA)
  • 1 day ago
  • Redwood City, CA (15 miles from San Lorenzo, CA)
  • 1 day ago

About Karius Karius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body. By unlocking the information present in...

Remote Work

Demographic Data for San Lorenzo, CA

Moving to San Lorenzo, CA? Find some basic demographic data about San Lorenzo, CA below.

Local
National
29,590
299
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in San Lorenzo, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in San Lorenzo, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Lorenzo, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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