Customer Service Jobs in San Juan Capistrano, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 3 hours ago
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 3 hours ago
The candidate must have at least 2-3 years of experience in a customer service role, with excellent communication and problem-solving skills....
Customer Service Representative
- Anaheim, CA (23 miles from San Juan Capistrano, CA)
- 4 hours ago
- Anaheim, CA (23 miles from San Juan Capistrano, CA)
- 4 hours ago
Requisition Number: 205592 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative
- Costa Mesa, CA (21 miles from San Juan Capistrano, CA)
- 10 hours ago
- Costa Mesa, CA (21 miles from San Juan Capistrano, CA)
- 10 hours ago
CSR/DELIVERY DRIVER Looking for FULL TIME, immediate hire of Customer Service Representatives, with delivery driving duties on some days, for our Newport Beach location....
Customer Service Representative
- Temecula, CA (23 miles from San Juan Capistrano, CA)
- 1 day ago
- Temecula, CA (23 miles from San Juan Capistrano, CA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Oceanside, CA (22 miles from San Juan Capistrano, CA)
- 1 day ago
- Oceanside, CA (22 miles from San Juan Capistrano, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Corona Customer Service Representative
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 1 day ago
The manager is also looking for 2 years of call center/customer service experience.!!...
Customer Service Representative, Full or Part Time
- Laguna Hills, CA (10 miles from San Juan Capistrano, CA)
- 1 day ago
- Laguna Hills, CA (10 miles from San Juan Capistrano, CA)
- 1 day ago
Store 2704596: 25491 Alicia parkway, Laguna Hills, California 92653 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Associate
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 3 days ago
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1375 E Ontario Ave, Corona, CA 92881...
Customer Service Representative
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 3 days ago
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 3 days ago
: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients....
Customer Service Representative
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 3 days ago
- Irvine, CA (16 miles from San Juan Capistrano, CA)
- 3 days ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Customer Service Representative - Work From Home
- Ladera Ranch, CA (5 miles from San Juan Capistrano, CA)
- 4 days ago
- Ladera Ranch, CA (5 miles from San Juan Capistrano, CA)
- 4 days ago
FT Customer Service Representative - Work From Home Location: Ladera Ranch [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service Representative
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 4 days ago
- Corona, CA (21 miles from San Juan Capistrano, CA)
- 4 days ago
AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...
Customer Service Representative, Physician Billing - FT/Days
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 4 days ago
- Santa Ana, CA (21 miles from San Juan Capistrano, CA)
- 4 days ago
The Customer Service Representative is responsible to successfully handle all incoming patient phone calls....
Sales & Customer Service Associate
- Temecula, CA (23 miles from San Juan Capistrano, CA)
- 5 days ago
- Temecula, CA (23 miles from San Juan Capistrano, CA)
- 5 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Experience Associate, Newport Fashion Island - Full Time
- Newport Beach, CA (16 miles from San Juan Capistrano, CA)
- 5 days ago
- Newport Beach, CA (16 miles from San Juan Capistrano, CA)
- 5 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for San Juan Capistrano, CA
Moving to San Juan Capistrano, CA? Find some basic demographic data about San Juan Capistrano, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in San Juan Capistrano, CA
Highest Education Level
Customer Services in San Juan Capistrano, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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