Customer Service Jobs in San Jose, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Spanish Bilingual Customer Service Representative
- Mountain View, CA (10 miles from San Jose, CA)
- 6 hours ago
- Mountain View, CA (10 miles from San Jose, CA)
- 6 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Spanish Bilingual Remote Customer Service Representative
- Mountain View, CA (10 miles from San Jose, CA)
- 1 day ago
- Mountain View, CA (10 miles from San Jose, CA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative (CSR)
- Stanford, CA (16 miles from San Jose, CA)
- 1 day ago
- Stanford, CA (16 miles from San Jose, CA)
- 1 day ago
+-----------------------------------+-----------------------------------+| Job Title: | Customer Service / || | Telecommunications Attendant I |+-----------------------------------+-----------------...
Boss Revolution - Customer Care Representative
- Campbell, CA (5 miles from San Jose, CA)
- 1 day ago
- Campbell, CA (5 miles from San Jose, CA)
- 1 day ago
BOSS REVOLUTION - CUSTOMER CARE REPRESENTATIVE GuatemalaIDT Corporation - BOSS Revolution /User Experience /On-Site APPLY FOR THIS JOB Our Customer Service representatives provide support to our customers...
Customer Service Representative/Inside Sales Representative
- San Jose, CA
- 1 day ago
- San Jose, CA
- 1 day ago
Provide excellent customer service via face to face, phone calls and e-mails....
Mobile Client Service Representative
- Livermore, CA (17 miles from San Jose, CA)
- 1 day ago
- Livermore, CA (17 miles from San Jose, CA)
- 1 day ago
The MCSR also performs business development, and customer service-related duties....
Retail Customer Service Supervisor
- Campbell, CA (5 miles from San Jose, CA)
- 1 day ago
- Campbell, CA (5 miles from San Jose, CA)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Remote Customer Service Representative
- Mountain View, CA (10 miles from San Jose, CA)
- 2 days ago
- Mountain View, CA (10 miles from San Jose, CA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Mountain View, CA (10 miles from San Jose, CA)
- 2 days ago
- Mountain View, CA (10 miles from San Jose, CA)
- 2 days ago
Providing quality customer service is at the core of our team's goals....
# Retail Customer Experience Associate, Stanford Shopping Center - Full Time
- Palo Alto, CA (15 miles from San Jose, CA)
- 2 days ago
- Palo Alto, CA (15 miles from San Jose, CA)
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Campbell, CA (5 miles from San Jose, CA)
- 2 days ago
- Campbell, CA (5 miles from San Jose, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Segment: Cloud, Customer Service Representative, Data Center, Customer Service, Technology...
HR Service Center Customer Service Associate, Fixed-Term (6 Vacancies)
- Palo Alto, CA (15 miles from San Jose, CA)
- 4 days ago
- Palo Alto, CA (15 miles from San Jose, CA)
- 4 days ago
This position reports to the HRSC Customer Service Supervisor....
Client Service Representative II
- Palo Alto, CA (15 miles from San Jose, CA)
- 4 days ago
- Palo Alto, CA (15 miles from San Jose, CA)
- 4 days ago
. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication...
Demographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in San Jose, CA
Highest Education Level
Customer Services in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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