Customer Service Jobs in San Jose, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Tactical Loss Prevention Customer Service Associate II
- San Jose, CA
- 4 hours ago
- San Jose, CA
- 4 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Scotts Valley, CA (24 miles from San Jose, CA)
- 4 hours ago
- Scotts Valley, CA (24 miles from San Jose, CA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Retail Customer Service Associate
- Los Gatos, CA (9 miles from San Jose, CA)
- 1 day ago
- Los Gatos, CA (9 miles from San Jose, CA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Pleasanton, CA (20 miles from San Jose, CA)
- 3 days ago
- Pleasanton, CA (20 miles from San Jose, CA)
- 3 days ago
Minimum of two or more years of demonstrated experience in a customer service or closely related environment....
Pharmacy Customer Service Associate
- Scotts Valley, CA (24 miles from San Jose, CA)
- 3 days ago
- Scotts Valley, CA (24 miles from San Jose, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hayward, CA (24 miles from San Jose, CA)
- 3 days ago
- Hayward, CA (24 miles from San Jose, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Livermore, CA (17 miles from San Jose, CA)
- 3 days ago
- Livermore, CA (17 miles from San Jose, CA)
- 3 days ago
Position: Second (2nd) Shift Customer Service Representative Shift: Monday- Friday 2:00pm ; 10:30pm and Tuesday-Saturday 2:00PM - 10:30PM Pay: 22.75per hour Shift Differential: 1.50 per hour Premium...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- San Jose, CA
- 4 days ago
- San Jose, CA
- 4 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Fremont, CA (16 miles from San Jose, CA)
- 4 days ago
- Fremont, CA (16 miles from San Jose, CA)
- 4 days ago
VCA Mission San Jose Animal Hospital is seeking a highly motivated Customer Service Representative to join our well-established, 2 doctor practice in Fremont, CA....
Customer Service Representative
- Hayward, CA (24 miles from San Jose, CA)
- 4 days ago
- Hayward, CA (24 miles from San Jose, CA)
- 4 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Remote Customer Service Representative
- Campbell, CA (5 miles from San Jose, CA)
- 6 days ago
- Campbell, CA (5 miles from San Jose, CA)
- 6 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkCustomer Service Representative
- Santa Clara, CA (3 miles from San Jose, CA)
- 6 days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 6 days ago
Strong evidence of great customer service via phone, e-mail, fax or web modalities....
Mobile Client Service Representative
- Livermore, CA (17 miles from San Jose, CA)
- 7 days ago
- Livermore, CA (17 miles from San Jose, CA)
- 7 days ago
The MCSR alsoperforms business development, and customer service-related duties....
Customer Service Agent( Mandarin )
- Sunnyvale, CA (7 miles from San Jose, CA)
- 7 days ago
- Sunnyvale, CA (7 miles from San Jose, CA)
- 7 days ago
Customer Service Agent(Mandarin) Location: Sunnyvale, CA Job Type : Contract, Onsite Salary: $28 -$35 per hour Key Responsibilities: 1....
Demographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in San Jose, CA
Highest Education Level
Customer Services in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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