Customer Service Jobs in San Francisco, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Sr. Customer Assistance Representative
- Oakland, CA (11 miles from San Francisco, CA)
- 4 days ago
- Oakland, CA (11 miles from San Francisco, CA)
- 4 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Retail Customer Service Associate
- San Leandro, CA (14 miles from San Francisco, CA)
- 5 days ago
- San Leandro, CA (14 miles from San Francisco, CA)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
HR Service Center Customer Service Associate
- Redwood City, CA (23 miles from San Francisco, CA)
- 5 days ago
- Redwood City, CA (23 miles from San Francisco, CA)
- 5 days ago
This position reports to the HRSC Customer Service Supervisor. This position is onsite at our Stanford Redwood City campus....
- Walnut Creek, CA (19 miles from San Francisco, CA)
- 5 days ago
- Walnut Creek, CA (19 miles from San Francisco, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
HR Service Center Customer Service Associate, Fixed-Term (6 Vacancies)
- Redwood City, CA (23 miles from San Francisco, CA)
- 5 days ago
- Redwood City, CA (23 miles from San Francisco, CA)
- 5 days ago
This position reports to the HRSC Customer Service Supervisor. This position is at our Stanford Redwood City campus....
Customer Service Agent II - Transportation
- Burlingame, CA (14 miles from San Francisco, CA)
- 5 days ago
- Burlingame, CA (14 miles from San Francisco, CA)
- 5 days ago
Customer Service II Agent Job Duties Assists in transportation arrangements, determining efficient routing methods Establishes contacts and builds relationships with customers to understand the customers...
Bilingual Customer Service Representative - Mandarin-English
- San Francisco, CA
- 5 days ago
- San Francisco, CA
- 5 days ago
As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....
The Customer Service Representative is on the front line in helping our organization deliver on its Core Values. First and foremost, the CSR will consistently deliver the BEST Customer Service....
Remote WorkCustomer Service Representative (20 hours)
- Richmond, CA (12 miles from San Francisco, CA)
- 9 days ago
- Richmond, CA (12 miles from San Francisco, CA)
- 9 days ago
The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service....
Customer Service Representative
- Concord, CA (24 miles from San Francisco, CA)
- 9 days ago
- Concord, CA (24 miles from San Francisco, CA)
- 9 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Pharmacy Customer Service Associate
- San Bruno, CA (11 miles from San Francisco, CA)
- 10 days ago
- San Bruno, CA (11 miles from San Francisco, CA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- San Rafael, CA (14 miles from San Francisco, CA)
- 10 days ago
- San Rafael, CA (14 miles from San Francisco, CA)
- 10 days ago
Customer Service Representative (CSR) Transdev in San Rafael, CA is hiring a Customer Service Representative....
Part Time Customer Service Sales Associate
- Oakland, CA (11 miles from San Francisco, CA)
- 10 days ago
- Oakland, CA (11 miles from San Francisco, CA)
- 10 days ago
The Dollar/Thrifty Part Time Customer Service Sales Associate consults with customers on their car rental....
Customer Service Associate - Temporary
- San Pablo, CA (14 miles from San Francisco, CA)
- 12 days ago
- San Pablo, CA (14 miles from San Francisco, CA)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oakland, CA (11 miles from San Francisco, CA)
- 12 days ago
- Oakland, CA (11 miles from San Francisco, CA)
- 12 days ago
JOB SUMMARY The Customer Service Agent (CSA ) is responsible for handling inbound customer inquiries into the Customer Service Center (CSC). This will include phone, email, and chat responses....
Remote WorkDemographic Data for San Francisco, CA
Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in San Francisco, CA
Highest Education Level
Customer Services in San Francisco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »