Customer Service Jobs in San Fernando, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 106 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Representative

  • Culver City, CA (20 miles from San Fernando, CA)
  • 9 days ago
  • Culver City, CA (20 miles from San Fernando, CA)
  • 9 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Swing / Overnight Client Service Representative

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 4 hours ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 4 hours ago

Demonstrate the desire to continue learning in veterinary administration with an emphasis on customer service....

oRetail Loss Prevention Customer Service Associate II

  • Granada Hills, CA (4 miles from San Fernando, CA)
  • 15 hours ago
  • Granada Hills, CA (4 miles from San Fernando, CA)
  • 15 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Van Nuys, CA (9 miles from San Fernando, CA)
  • 1 day ago
  • Van Nuys, CA (9 miles from San Fernando, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative - 001453

  • Culver City, CA (20 miles from San Fernando, CA)
  • 1 day ago
  • Culver City, CA (20 miles from San Fernando, CA)
  • 1 day ago

One year related experience required with customer service preferred....

Client Service Representative

  • Westlake Village, CA (24 miles from San Fernando, CA)
  • 1 day ago
  • Westlake Village, CA (24 miles from San Fernando, CA)
  • 1 day ago

One year related experience required with customer service preferred....

Customer Service Representative

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 1 day ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Seasonal Customer Service Representative - Century City

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 2 days ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 2 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative (Spares)

  • Chatsworth, CA (9 miles from San Fernando, CA)
  • 2 days ago
  • Chatsworth, CA (9 miles from San Fernando, CA)
  • 2 days ago

To be considered for the Customer Service Representative opening, here's what you'll need to bring with you: HS diploma preferred 2+ years of customer service experience preferred Strong experience...

Customer Service Representative

  • Granada Hills, CA (4 miles from San Fernando, CA)
  • 2 days ago
  • Granada Hills, CA (4 miles from San Fernando, CA)
  • 2 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Retail Customer Service Associate

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 2 days ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

LP Customer Service Associate II TJ Maxx La Canada Full Time

  • La Canada, CA (19 miles from San Fernando, CA)
  • 2 days ago
  • La Canada, CA (19 miles from San Fernando, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Wholesale Customer Service Representative

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 2 days ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 2 days ago

The Customer Service Representative plays an integral part in supporting sales and building relationships with accounts....

Customer Service Representative

  • Culver City, CA (20 miles from San Fernando, CA)
  • 2 days ago
  • Culver City, CA (20 miles from San Fernando, CA)
  • 2 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Demographic Data for San Fernando, CA

Moving to San Fernando, CA? Find some basic demographic data about San Fernando, CA below.

Local
National
34,610
805
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in San Fernando, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in San Fernando, CA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Fernando, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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