Customer Service Jobs in San Dimas, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 100 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Service Associate - Temporary

  • Garden Grove, CA (23 miles from San Dimas, CA)
  • 4 hours ago
  • Garden Grove, CA (23 miles from San Dimas, CA)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Ontario, CA (9 miles from San Dimas, CA)
  • 4 hours ago
  • Ontario, CA (9 miles from San Dimas, CA)
  • 4 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 951 N Milliken Ave, Ontario, CA...

Customer Service Representative

  • Alhambra, CA (18 miles from San Dimas, CA)
  • 17 hours ago
  • Alhambra, CA (18 miles from San Dimas, CA)
  • 17 hours ago

a Customer Service Representative....

Customer Service Representative - Work From Home

  • Altadena, CA (19 miles from San Dimas, CA)
  • 22 hours ago
  • Altadena, CA (19 miles from San Dimas, CA)
  • 22 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Corona, CA (21 miles from San Dimas, CA)
  • 1 day ago
  • Corona, CA (21 miles from San Dimas, CA)
  • 1 day ago

AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...

Customer Service Representative

  • Covina, CA (5 miles from San Dimas, CA)
  • 1 day ago
  • Covina, CA (5 miles from San Dimas, CA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Cerritos, CA (23 miles from San Dimas, CA)
  • 1 day ago
  • Cerritos, CA (23 miles from San Dimas, CA)
  • 1 day ago

Company DescriptionJohn Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable...

Customer Service Agent - Cross Functional (Full-Time)

  • Rosemead, CA (15 miles from San Dimas, CA)
  • 2 days ago
  • Rosemead, CA (15 miles from San Dimas, CA)
  • 2 days ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Customer Service Representative

  • Baldwin Park, CA (8 miles from San Dimas, CA)
  • 2 days ago
  • Baldwin Park, CA (8 miles from San Dimas, CA)
  • 2 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Pharmacy Customer Service Associate

  • Whittier, CA (14 miles from San Dimas, CA)
  • 2 days ago
  • Whittier, CA (14 miles from San Dimas, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Brea - Full Time

  • Brea, CA (13 miles from San Dimas, CA)
  • 2 days ago
  • Brea, CA (13 miles from San Dimas, CA)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Part Time Client Service Representative

  • Glendora, CA (1 mile from San Dimas, CA)
  • 2 days ago
  • Glendora, CA (1 mile from San Dimas, CA)
  • 2 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Care Representative II

  • Pomona, CA (8 miles from San Dimas, CA)
  • 2 days ago
  • Pomona, CA (8 miles from San Dimas, CA)
  • 2 days ago

The role provides effective customer service by using knowledge of company policies and procedures and maintaining a positive, empathetic, and professional attitude toward customers....

Customer Service Representative

  • Eastvale, CA (17 miles from San Dimas, CA)
  • 2 days ago
  • Eastvale, CA (17 miles from San Dimas, CA)
  • 2 days ago

FASTSIGNS #69909 is hiring for a Customer Service Representative to join our team!...

Demographic Data for San Dimas, CA

Moving to San Dimas, CA? Find some basic demographic data about San Dimas, CA below.


Local
National
34,592
1,238
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in San Dimas, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in San Dimas, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Dimas, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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