Customer Service Jobs in San Carlos, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 92 Jobs

Customer Service Associate

  • San Jose, CA (23 miles from San Carlos, CA)
  • 1 hour ago
  • San Jose, CA (23 miles from San Carlos, CA)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part-time Customer Service Agent

  • San Francisco, CA (21 miles from San Carlos, CA)
  • 1 hour ago
  • San Francisco, CA (21 miles from San Carlos, CA)
  • 1 hour ago

We offer a variety of jobs that fall under the umbrella of Customer Service Agent....

Amazon Locker+ Customer Service Associate

  • Palo Alto, CA (7 miles from San Carlos, CA)
  • 1 hour ago
  • Palo Alto, CA (7 miles from San Carlos, CA)
  • 1 hour ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • San Jose, CA (23 miles from San Carlos, CA)
  • 4 hours ago
  • San Jose, CA (23 miles from San Carlos, CA)
  • 4 hours ago

Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...

Customer Service Representative

  • Oakland, CA (19 miles from San Carlos, CA)
  • 13 hours ago
  • Oakland, CA (19 miles from San Carlos, CA)
  • 13 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Client Service Representative

  • San Francisco, CA (21 miles from San Carlos, CA)
  • 14 hours ago
  • San Francisco, CA (21 miles from San Carlos, CA)
  • 14 hours ago

service role with a demonstrated track record of providing excellent customer care Team player that is also able to work independently Experience of customer service, building rapport over the telephone...

Lead Customer Service Representative

  • Santa Clara, CA (20 miles from San Carlos, CA)
  • 1 day ago
  • Santa Clara, CA (20 miles from San Carlos, CA)
  • 1 day ago

Education High school diploma or equivalent required with minimum four years of customer service experience A 4-year degree with a minimum of one year customer service experience Knowledge, Skills,...

Customer Service Representative

  • San Francisco, CA (21 miles from San Carlos, CA)
  • 1 day ago
  • San Francisco, CA (21 miles from San Carlos, CA)
  • 1 day ago

Position Overview: We are looking for a Customer Service Representative to join our team in our downtown San Francisco office....

Customer Service Agent - San Jose Airport

  • San Jose, CA (23 miles from San Carlos, CA)
  • 1 day ago
  • San Jose, CA (23 miles from San Carlos, CA)
  • 1 day ago

Minimum of 1 year experience handling customer service functions. A minimum of basic level experience and understanding of a PC and Microsoft Office Products required....

Customer Success Representative - Healthcare

  • San Jose, CA (23 miles from San Carlos, CA)
  • 1 day ago
  • San Jose, CA (23 miles from San Carlos, CA)
  • 1 day ago

If so, join Nutanix as a Customer Success Representative and be part of a dynamic team that delivers exceptional customer service, improves retention, and drives revenue growth....

Customer Service Representative

  • Mountain View, CA (13 miles from San Carlos, CA)
  • 1 day ago
  • Mountain View, CA (13 miles from San Carlos, CA)
  • 1 day ago

Customer Service Associate Position Type: 10 months contract Location: Mountain View, CA Pay : $30/Hr....

Customer Service Associate - Temporary

  • Oakland, CA (19 miles from San Carlos, CA)
  • 2 days ago
  • Oakland, CA (19 miles from San Carlos, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Mountain View, CA (13 miles from San Carlos, CA)
  • 2 days ago
  • Mountain View, CA (13 miles from San Carlos, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative 1

  • Sunnyvale, CA (15 miles from San Carlos, CA)
  • 2 days ago
  • Sunnyvale, CA (15 miles from San Carlos, CA)
  • 2 days ago

Customer Service Associate Duration: 6+ months Location Sunnyvale, CA 94043 (3 days Onsite) Description: As part of the Customer Service Team, you will provide front-line support to our customer's...

Client Relations Associate

  • Oakland, CA (19 miles from San Carlos, CA)
  • 2 days ago
  • Oakland, CA (19 miles from San Carlos, CA)
  • 2 days ago

This role blends customer service, account management, and sales support in a fast-paced creative environment....

Demographic Data for San Carlos, CA

Moving to San Carlos, CA? Find some basic demographic data about San Carlos, CA below.


Local
National
31,585
1,369
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in San Carlos, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in San Carlos, CA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Carlos, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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