Customer Service Jobs in San Carlos, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 113 Jobs

Customer Experience Associate III

  • San Jose, CA (23 miles from San Carlos, CA)
  • 30+ days ago
  • San Jose, CA (23 miles from San Carlos, CA)
  • 30+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Success Representative I

  • Redwood City, CA (2 miles from San Carlos, CA)
  • 10 hours ago
  • Redwood City, CA (2 miles from San Carlos, CA)
  • 10 hours ago

Customer Success Representative I Karius - 1.0 Redwood City, CA Job Details Part-time $20.88 - $31.33 an hour 1 day ago Qualifications Biology Google Workspace Customer service Salesforce 3 years Bachelor's...

Loss Prevention Customer Service Associate II

  • Oakland, CA (19 miles from San Carlos, CA)
  • 12 hours ago
  • Oakland, CA (19 miles from San Carlos, CA)
  • 12 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Santa Clara, CA (20 miles from San Carlos, CA)
  • 15 hours ago
  • Santa Clara, CA (20 miles from San Carlos, CA)
  • 15 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Retail Customer Service Associate

  • San Ramon, CA (23 miles from San Carlos, CA)
  • 15 hours ago
  • San Ramon, CA (23 miles from San Carlos, CA)
  • 15 hours ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Supply Chain Operations - Customer Service Associate

  • San Jose, CA (23 miles from San Carlos, CA)
  • 15 hours ago
  • San Jose, CA (23 miles from San Carlos, CA)
  • 15 hours ago

Providing high level personalized customer service in order to meet our member requests for transportation and assistance for approved members....

Remote Work

Will Call Customer Service Representative (CRL) - WILLC007822

  • Union City, CA (14 miles from San Carlos, CA)
  • 1 day ago
  • Union City, CA (14 miles from San Carlos, CA)
  • 1 day ago

The Customer Service Rep in our Will Call department provides exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....

Customer Service Associate

  • Sunnyvale, CA (15 miles from San Carlos, CA)
  • 2 days ago
  • Sunnyvale, CA (15 miles from San Carlos, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Sunnyvale, CA (15 miles from San Carlos, CA)
  • 2 days ago
  • Sunnyvale, CA (15 miles from San Carlos, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Emeryville, CA (23 miles from San Carlos, CA)
  • 2 days ago
  • Emeryville, CA (23 miles from San Carlos, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Part Time Customer Service Associate

  • Oakland, CA (19 miles from San Carlos, CA)
  • 2 days ago
  • Oakland, CA (19 miles from San Carlos, CA)
  • 2 days ago

Assist customers by effectively resolving all customer service issues....

Loss Prevention Customer Service Associate Tactical - San Carlos

  • San Carlos, CA
  • 2 days ago
  • San Carlos, CA
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative I

  • Redwood City, CA (2 miles from San Carlos, CA)
  • 2 days ago
  • Redwood City, CA (2 miles from San Carlos, CA)
  • 2 days ago

About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction....

Loss Prevention Customer Service Associate Tactical - San Mateo

  • San Mateo, CA (6 miles from San Carlos, CA)
  • 3 days ago
  • San Mateo, CA (6 miles from San Carlos, CA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate Tactical - Santa Clara

  • Santa Clara, CA (20 miles from San Carlos, CA)
  • 3 days ago
  • Santa Clara, CA (20 miles from San Carlos, CA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for San Carlos, CA

Moving to San Carlos, CA? Find some basic demographic data about San Carlos, CA below.

Local
National
31,585
1,369
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Udemy
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in San Carlos, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in San Carlos, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Carlos, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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