Customer Service Jobs in San Bernardino, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Montclair, CA (23 miles from San Bernardino, CA)
- 9 days ago
- Montclair, CA (23 miles from San Bernardino, CA)
- 9 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Pharmacy Customer Service Associate
- Devore Hghts, CA (9 miles from San Bernardino, CA)
- 1 day ago
- Devore Hghts, CA (9 miles from San Bernardino, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Riverside, CA (9 miles from San Bernardino, CA)
- 1 day ago
- Riverside, CA (9 miles from San Bernardino, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Ontario, CA (20 miles from San Bernardino, CA)
- 1 day ago
- Ontario, CA (20 miles from San Bernardino, CA)
- 1 day ago
Hallmark Aviation is seeking CUSTOMER SERVICE REPRESENTATIVES to provide Exceptional service to our WORLD CLASS International Airline at ONT airport....
Warehouse Customer Service Representative
- Riverside, CA (9 miles from San Bernardino, CA)
- 1 day ago
- Riverside, CA (9 miles from San Bernardino, CA)
- 1 day ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative
- Yucaipa, CA (16 miles from San Bernardino, CA)
- 2 days ago
- Yucaipa, CA (16 miles from San Bernardino, CA)
- 2 days ago
Store 2709216: 31429 Yucaipa Blvd, Yucaipa, California 92399 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Sales and Customer Service Representative
- Moreno Valley, CA (15 miles from San Bernardino, CA)
- 2 days ago
- Moreno Valley, CA (15 miles from San Bernardino, CA)
- 2 days ago
Company: STATE FARM INSURANCE AGENTS in Moreno Valley Office hours is from 9am to 5pm. Seeking for SALES Specialist for INSURANCE and FINANCIAL products who has the initiative and is...
Bilingual Customer Service Representative
- Ontario, CA (20 miles from San Bernardino, CA)
- 3 days ago
- Ontario, CA (20 miles from San Bernardino, CA)
- 3 days ago
As the nation's top walk-in tub/shower company, our products are made to the highest manufacturing standards, and our customer service is unmatched. We call it the Safe Step Difference....
U-Box Customer Care Representative (CDL)
- Moreno Valley, CA (15 miles from San Bernardino, CA)
- 5 days ago
- Moreno Valley, CA (15 miles from San Bernardino, CA)
- 5 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Key Requirements: Minimum of 1 year of experience in a customer service or similar environment; High school diploma or a GED; Must be reliable, flexible, have good time-management skills and have the...
Loss Prevention Customer Service Associate II
- Corona, CA (22 miles from San Bernardino, CA)
- 5 days ago
- Corona, CA (22 miles from San Bernardino, CA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative- 2Nd Shift - $20 HR- Full Time
- Chino, CA (22 miles from San Bernardino, CA)
- 6 days ago
- Chino, CA (22 miles from San Bernardino, CA)
- 6 days ago
MUST HAVE CUSTOMER SERVICE EXPERIENCE AND COMPUTER KNOWLEDGE....
Customer Service Representative II, Retail Banking (Fontana, CA)
- Fontana, CA (8 miles from San Bernardino, CA)
- 6 days ago
- Fontana, CA (8 miles from San Bernardino, CA)
- 6 days ago
Area: Customer Service (Sales)...
Customer Service Representative
- Redlands, CA (10 miles from San Bernardino, CA)
- 7 days ago
- Redlands, CA (10 miles from San Bernardino, CA)
- 7 days ago
Customer Service Representative Location: Redlands, CA Type: Contract Job #308050 Seeking to work for a very friendly Company in Redlands, CA....
Customer Service Representative
- Loma Linda, CA (3 miles from San Bernardino, CA)
- 8 days ago
- Loma Linda, CA (3 miles from San Bernardino, CA)
- 8 days ago
The responsibilities of the Customer Service Representative include talking to the clients, explaining rejections, obtaining authorizations, and reaching out for additional information....
Demographic Data for San Bernardino, CA
Moving to San Bernardino, CA? Find some basic demographic data about San Bernardino, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in San Bernardino, CA
Highest Education Level
Customer Services in San Bernardino, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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