Customer Service Jobs in Saint Helena, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Customer Service Representative

  • Rohnert Park, CA (22 miles from Saint Helena, CA)
  • 2 days ago
  • Rohnert Park, CA (22 miles from Saint Helena, CA)
  • 2 days ago

Demonstrating a commitment to continuous learning in veterinary administration, with a strong focus on customer service. Making quality decisions to choose the most appropriate course of action....

Ramp & Customer Service Agent

  • Santa Rosa, CA (21 miles from Saint Helena, CA)
  • 4 days ago
  • Santa Rosa, CA (21 miles from Saint Helena, CA)
  • 4 days ago

Preferred A minimum of 1 year of customer service or community service experience....

Customer Service Associate

  • Cotati, CA (22 miles from Saint Helena, CA)
  • 5 days ago
  • Cotati, CA (22 miles from Saint Helena, CA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Santa Rosa, CA (21 miles from Saint Helena, CA)
  • 6 days ago
  • Santa Rosa, CA (21 miles from Saint Helena, CA)
  • 6 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Copy of Customer Service Representative II

  • Napa, CA (7 miles from Saint Helena, CA)
  • 8 days ago
  • Napa, CA (7 miles from Saint Helena, CA)
  • 8 days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....

Airport Customer Service Representative

  • Napa, CA (7 miles from Saint Helena, CA)
  • 24 days ago
  • Napa, CA (7 miles from Saint Helena, CA)
  • 24 days ago

What You Bring: A passion for customer service and hospitality. Strong attention to detail and a proactive mindset....

Aviation Front Desk Customer Service Representative Part Time Job Napa, CA

  • Napa, CA (7 miles from Saint Helena, CA)
  • 30+ days ago
  • Napa, CA (7 miles from Saint Helena, CA)
  • 30+ days ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Customer Service Representative

  • Santa Rosa, CA (21 miles from Saint Helena, CA)
  • 30+ days ago
  • Santa Rosa, CA (21 miles from Saint Helena, CA)
  • 30+ days ago

Our location is currently looking for a motivated Customer Service Rep with a strong work ethic....

Aviation Front Desk Customer Service Representative Part Time Job

  • Napa, CA (7 miles from Saint Helena, CA)
  • 30+ days ago
  • Napa, CA (7 miles from Saint Helena, CA)
  • 30+ days ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Client Service Representative

  • Santa Rosa, CA (21 miles from Saint Helena, CA)
  • 60+ days ago
  • Santa Rosa, CA (21 miles from Saint Helena, CA)
  • 60+ days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Demographic Data for Saint Helena, CA

Moving to Saint Helena, CA? Find some basic demographic data about Saint Helena, CA below.


Local
National
8,317
546
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Saint Helena, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Saint Helena, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saint Helena, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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