Customer Service Jobs in Saint Helena, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Windsor, CA (21 miles from Saint Helena, CA)
- 12 hours ago
- Windsor, CA (21 miles from Saint Helena, CA)
- 12 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 7 days ago
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 7 days ago
service, call center, banking or retail sales experience....
- Rohnert Park, CA (22 miles from Saint Helena, CA)
- 8 days ago
- Rohnert Park, CA (22 miles from Saint Helena, CA)
- 8 days ago
Position Overview The Customer Service Associate (CSA) is essential to our team, providing excellent customer service, assisting with daily store operations, and ensuring that our stores remain safe...
At least 3 years of experience in customer service and export, preferably in the wine or beverage industry. Strong interpersonal and communication skills, both written and verbal....
Amazon Locker+ Customer Service Associate
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 10 days ago
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 10 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Rohnert Park, CA (22 miles from Saint Helena, CA)
- 10 days ago
- Rohnert Park, CA (22 miles from Saint Helena, CA)
- 10 days ago
Demonstrating a commitment to continuous learning in veterinary administration, with a strong focus on customer service. Making quality decisions to choose the most appropriate course of action....
Member Advocate - Customer Service Representative
- Napa, CA (7 miles from Saint Helena, CA)
- 14 days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 14 days ago
Qualifications One to three (1-3) years of related customer service experience Bachelor's degree preferred Excellent phone and written communication skills Proficiency and aptitude in use of computer...
Customer Service Associate / Cashier : St Helena Sams General Store
- Saint Helena, CA
- 14 days ago
- Saint Helena, CA
- 14 days ago
Excellent customer service and a polite and engaging personality. Commitment to customer satisfaction and service excellence....
Retail Customer Service Specailsit
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 19 days ago
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 19 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Cotati, CA (22 miles from Saint Helena, CA)
- 20 days ago
- Cotati, CA (22 miles from Saint Helena, CA)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Napa, CA (7 miles from Saint Helena, CA)
- 25 days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 25 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representative Retail, Oakville
- Oakville, CA (7 miles from Saint Helena, CA)
- 27 days ago
- Oakville, CA (7 miles from Saint Helena, CA)
- 27 days ago
This position will report to the Customer Service Manager and will be based at our office in Oakville, Ontario....
Customer Service Representative
- Rohnert Park, CA (22 miles from Saint Helena, CA)
- 28 days ago
- Rohnert Park, CA (22 miles from Saint Helena, CA)
- 28 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative 1 #7228
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 30+ days ago
- Santa Rosa, CA (21 miles from Saint Helena, CA)
- 30+ days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
Wholesale Customer Service Associate
- Napa, CA (7 miles from Saint Helena, CA)
- 30+ days ago
- Napa, CA (7 miles from Saint Helena, CA)
- 30+ days ago
Work closely with other departments, such as accounts receivable, 3PL shipping, Power BI, CRM application, supply operations and logistics, to ensure smooth order fulfillment....
Demographic Data for Saint Helena, CA
Moving to Saint Helena, CA? Find some basic demographic data about Saint Helena, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Saint Helena, CA
Highest Education Level
Customer Services in Saint Helena, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Wellness
- Housekeeping
- Retail
- Reimbursement
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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