Customer Service Jobs in Sacramento, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Elk Grove, CA (14 miles from Sacramento, CA)
- 21 hours ago
- Elk Grove, CA (14 miles from Sacramento, CA)
- 21 hours ago
Your Opportunity: Customer Service Representative California Check Cashing Stores Elk Grove, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....
Customer Service Representative
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
Minimum of 2 years of customer service experience. Strong reliability, responsibility, and dependability. High degree of accuracy and attention to detail in data entry....
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Sales & Customer Service Associate
- Davis, CA (17 miles from Sacramento, CA)
- 1 day ago
- Davis, CA (17 miles from Sacramento, CA)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
CBL Customer Service Representative
- West Sacramento, CA (2 miles from Sacramento, CA)
- 2 days ago
- West Sacramento, CA (2 miles from Sacramento, CA)
- 2 days ago
service....
The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network....
Requirements: Series 7 license 1 year of customer service experience within finance Understanding of financial planning concepts Experience with high inbound calling...
LEER - Customer Service Representative
- Woodland, CA (21 miles from Sacramento, CA)
- 6 days ago
- Woodland, CA (21 miles from Sacramento, CA)
- 6 days ago
Will always follow-up with special customer service situations and requests....
Customer Service Representative (Bilingual)
- North Highlands, CA (8 miles from Sacramento, CA)
- 6 days ago
- North Highlands, CA (8 miles from Sacramento, CA)
- 6 days ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing StoresNorth Highlands, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial...
Customer Service Representative
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 6 days ago
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Sacramento, CA
Highest Education Level
Customer Services in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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