Customer Service Jobs in Sacramento, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Walgreens
- West Sacramento, CA (2 miles from Sacramento, CA)
- 9 hours ago
- West Sacramento, CA (2 miles from Sacramento, CA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Service Associate
- FedEx
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 10 hours ago
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 10 hours ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Granite Bay, CA (21 miles from Sacramento, CA)
- 17 hours ago
- Granite Bay, CA (21 miles from Sacramento, CA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryCustomer Service Associate Team Leader (Front End Support Assistant Manager)
- Whole Foods
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
In Person- Aaron's
- Carmichael, CA (9 miles from Sacramento, CA)
- 2 days ago
- Carmichael, CA (9 miles from Sacramento, CA)
- 2 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
In PersonCustomer Service Representative - Sacramento CA
- WCP Solutions
- Sacramento, CA
- 16 days ago
- Sacramento, CA
- 16 days ago
Join the team in the Sacramento Division and provide outstanding customer service, through the timely and accurate processing of customer orders, answering inquiries and solving customers' order-related...
In PersonPart-Time Customer Service Representative - CA
- H&S Energy
- Antelope, CA (11 miles from Sacramento, CA)
- 19 days ago
- Antelope, CA (11 miles from Sacramento, CA)
- 19 days ago
customer service....
In Person Part TimeCustomer Service Representative - CA
- H&S Energy
- West Sacramento, CA (2 miles from Sacramento, CA)
- 19 days ago
- West Sacramento, CA (2 miles from Sacramento, CA)
- 19 days ago
customer service....
In PersonLead Retail Customer Service Associate
- FedEx
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 22 days ago
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 22 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
In PersonCustomer Service Representative - CA
- Roseville, CA (16 miles from Sacramento, CA)
- 28 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 28 days ago
to exceptional customer service....
In PersonCustomer Service Representative
- Aerotek
- West Sacramento, CA (2 miles from Sacramento, CA)
- 30+ days ago
- West Sacramento, CA (2 miles from Sacramento, CA)
- 30+ days ago
Customer Service Representative Pay: $22 - $24 DPE Shift: 8AM - 5PM - Monday - Friday Location: West Sacramento, CA Job Description This Inside Customer Service Representative role combines customer...
In PersonCustomer Service Representative
- Genuine Parts Company
- Sacramento, CA
- 60+ days ago
- Sacramento, CA
- 60+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
In PersonWere seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Representative Retail
- Ashley Furniture
- Roseville, CA (16 miles from Sacramento, CA)
- 60+ days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 60+ days ago
Provide exceptional customer service through all interactions including in-person, phone, and email communications....
In Person- DSI Systems
- Elk Grove, CA (14 miles from Sacramento, CA)
- 60+ days ago
- Elk Grove, CA (14 miles from Sacramento, CA)
- 60+ days ago
We're on the lookout for passionate individuals eager to make their mark in sales and customer service....
In PersonDemographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sacramento, CA
Highest Education Level
Customer Services in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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