Customer Service Jobs in Sacramento, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Carmichael, CA (9 miles from Sacramento, CA)
- 7 hours ago
- Carmichael, CA (9 miles from Sacramento, CA)
- 7 hours ago
Store 2700951: 5809 Manzanita Ave, Carmichael, California 95608 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Citrus Heights, CA (14 miles from Sacramento, CA)
- 10 hours ago
- Citrus Heights, CA (14 miles from Sacramento, CA)
- 10 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- West Sacramento, CA (2 miles from Sacramento, CA)
- 15 hours ago
- West Sacramento, CA (2 miles from Sacramento, CA)
- 15 hours ago
service experience preferred • High School Diploma or equivalent...
Retail Customer Experience Associate, Arbor Place - Full Time
- Sacramento, CA
- 1 day ago
- Sacramento, CA
- 1 day ago
Id : REQ_567989, Title : Retail Customer Experience Associate, Arbor Place - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...488,...
Part Time Customer Service Representative (remote)
- Sacramento, CA
- 1 day ago
- Sacramento, CA
- 1 day ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkAmazon Locker+ Customer Service Associate
- Loomis, CA (23 miles from Sacramento, CA)
- 1 day ago
- Loomis, CA (23 miles from Sacramento, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
As a Customer Service Representative, you will be part of the Community Resident Support supporting the Customer Service Team....
Customer Service Representative, PM
- Roseville, CA (16 miles from Sacramento, CA)
- 3 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 3 days ago
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
Sales & Customer Service Associate
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 3 days ago
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 3 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative/Inside Sales Representative
- Sacramento, CA
- 6 days ago
- Sacramento, CA
- 6 days ago
Provide excellent customer service via face to face, phone calls and e-mails....
Bilingual Spanish Customer Service Representative - Remote
- Sacramento, CA
- 7 days ago
- Sacramento, CA
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkAbout this Opportunity: As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat....
Retail Customer Service Associate
- Davis, CA (17 miles from Sacramento, CA)
- 7 days ago
- Davis, CA (17 miles from Sacramento, CA)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Fair Oaks, CA (13 miles from Sacramento, CA)
- 9 days ago
- Fair Oaks, CA (13 miles from Sacramento, CA)
- 9 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Part Time IFP PPO Customer Care Representative
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 11 days ago
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 11 days ago
service experience (especially phones) and a proven ability to meet performance standards Strong organizational skills Ability to work independently Ability to mentor others Ability to interpret the...
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sacramento, CA
Highest Education Level
Customer Services in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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