Customer Service Jobs in Rowland Heights, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 190 Jobs
Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Service Representative

  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 30+ days ago
  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 30+ days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Customer Service Representative (Receptionist)

  • City of Industry, CA (7 miles from Rowland Heights, CA)
  • 1 hour ago
  • City of Industry, CA (7 miles from Rowland Heights, CA)
  • 1 hour ago

.** **** **RESPONSIBILITIES** + Answer all incoming concerns/needs from all customers + This position will also perform receptionist duties + Key pick-up request, Handle transportation/routing on delivery...

Customer Service Representative

  • Ontario, CA (15 miles from Rowland Heights, CA)
  • 1 hour ago
  • Ontario, CA (15 miles from Rowland Heights, CA)
  • 1 hour ago

Responsible for the fulfillment and management of customer order requirements through direct and indirect (i.e., email, phone or EDI-electronic data interface) contact; coordinates order requests...

Pharmacy Customer Service Associate

  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 5 hours ago
  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

C/T Customer Service Associate

  • Ontario, CA (15 miles from Rowland Heights, CA)
  • 7 hours ago
  • Ontario, CA (15 miles from Rowland Heights, CA)
  • 7 hours ago

High School Diploma or equivalent and minimum of one (1) year of experience in an office environment that includes customer service and bookkeeping required....

Veterinary Client Service Representative

  • Garden Grove, CA (13 miles from Rowland Heights, CA)
  • 12 hours ago
  • Garden Grove, CA (13 miles from Rowland Heights, CA)
  • 12 hours ago

The Garden Grove Dog and Cat Hospital is looking for a full-time veterinary customer service representative to join our busy multi - doctor practice located in Garden Grove....

Tactical LP Customer Service Associate

  • Tustin, CA (17 miles from Rowland Heights, CA)
  • 20 hours ago
  • Tustin, CA (17 miles from Rowland Heights, CA)
  • 20 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative

  • Ontario, CA (15 miles from Rowland Heights, CA)
  • 20 hours ago
  • Ontario, CA (15 miles from Rowland Heights, CA)
  • 20 hours ago

One year related experience required with customer service preferred....

Customer Service Representative in Santa Ana, CA

  • Santa Ana, CA (16 miles from Rowland Heights, CA)
  • 1 day ago
  • Santa Ana, CA (16 miles from Rowland Heights, CA)
  • 1 day ago

Search jobs Santa Ana, CA Permanent Customer Service Representative in Santa Ana, CA Customer Service Representative in Santa Ana, CA INA Solution Inc Santa Ana, CA, United States 4 days ago Quick Job...

Customer Service Representative Insurance (Entry Level + Commission)

  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 1 day ago
  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 1 day ago

Join Our Fast-Growing Insurance Agency as a Customer Service Representative!...

IMMEDIATE HIRE Customer Service Representative

  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 1 day ago
  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 1 day ago

Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....

Customer Service Representative Job Los Angeles

  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 1 day ago
  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 1 day ago

Customer Service Representative Job Los Angeles Job Employer Name:SpiderID: 13898730 Location: Los Angeles, CaliforniaDate Posted: 12/2/2024 Wage:Category: Customer Service/Technical Support Job Code...

Customer Service Representative

  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 1 day ago
  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 1 day ago

Position Overview:We are seeking qualified candidates for the role of Customer Service Representative....

Demographic Data for Rowland Heights, CA

Moving to Rowland Heights, CA? Find some basic demographic data about Rowland Heights, CA below.

Local
National
44,737
2,694
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Rowland Heights, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rowland Heights, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rowland Heights, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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