Customer Service Jobs in Rowland Heights, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 179 Jobs
Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service The typical starting salary range for this role is determined by a number of factors including skills, experience...

Remote Work

Customer Service Representative - PT

  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 8 hours ago
  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 8 hours ago

service....

Customer Success Representative I

  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 1 hour ago
  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 1 hour ago

This is not your typical customer service role. We talk like real humans, solve real problems, and keep things light without sacrificing professionalism....

Customer Service Representative

  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 2 hours ago
  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 2 hours ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Call center Customer Service Representative

  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 2 hours ago
  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 2 hours ago

The ideal candidate will possess excellent communication skills and a passion for providing exceptional customer service....

Bilingual Customer Service Representative (Spanish/English)

  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 2 hours ago
  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 2 hours ago

Bilingual Customer Service Representative (Spanish/English) TTEC Irvine, CA Full-time Customer Service / Call Center Posted on May 09, 2025 Be the spark that brightens days and ignite your career with...

Customer Service Representative, Housing Customer Service Center University of Southern California (USC)

  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 10 hours ago
  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 10 hours ago

We are seeking a Customer Services Representative to join our rapidly growing team....

Customer Service Agent - LAX Airport

  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 10 hours ago
  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 10 hours ago

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent....

Downtown LA - Customer Service Representative Needed

  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 17 hours ago
  • Los Angeles, CA (19 miles from Rowland Heights, CA)
  • 17 hours ago

Customer Service / Sales Associate Customer service representative needed with a minimum of 3 years experience for Watch company located in downtown Los Angeles....

Customer Service Representative

  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 18 hours ago
  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 18 hours ago

Insight Global is looking for a remote customer service representative for one of their largest healthcare clients located in Southern California. Specific Duties: 1....

Amazon Locker+ Customer Service Associate

  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 19 hours ago
  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 19 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Veterinary Receptionist/Customer Service Representative

  • Upland, CA (18 miles from Rowland Heights, CA)
  • 20 hours ago
  • Upland, CA (18 miles from Rowland Heights, CA)
  • 20 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Montclair, CA (13 miles from Rowland Heights, CA)
  • 20 hours ago
  • Montclair, CA (13 miles from Rowland Heights, CA)
  • 20 hours ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 1 day ago
  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 1 day ago

Specialized Recruiting Group, Irvine is seeking a Customer Service Representative for the consumer goods division of a Global Fortune 500 company: One of the largest and most admired companies in the...

Customer Service Representative

  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 1 day ago
  • Irvine, CA (18 miles from Rowland Heights, CA)
  • 1 day ago

Customer service agents may be inbound, outbound, or a combination of both....

Demographic Data for Rowland Heights, CA

Moving to Rowland Heights, CA? Find some basic demographic data about Rowland Heights, CA below.

Local
National
44,737
2,694
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
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Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Rowland Heights, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rowland Heights, CA offer the following education background
High School or GED
34.8%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rowland Heights, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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