Customer Service Jobs in Roseville, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 51 Jobs

Customer Service Representative

  • Carmichael, CA (9 miles from Roseville, CA)
  • 2 hours ago
  • Carmichael, CA (9 miles from Roseville, CA)
  • 2 hours ago

Store 2700951: 5809 Manzanita Ave, Carmichael, California 95608 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Citrus Heights, CA (3 miles from Roseville, CA)
  • 5 hours ago
  • Citrus Heights, CA (3 miles from Roseville, CA)
  • 5 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Retail Customer Service II

  • West Sacramento, CA (18 miles from Roseville, CA)
  • 10 hours ago
  • West Sacramento, CA (18 miles from Roseville, CA)
  • 10 hours ago

service experience preferred • High School Diploma or equivalent...

Retail Customer Experience Associate, Arbor Place - Full Time

  • Sacramento, CA (16 miles from Roseville, CA)
  • 1 day ago
  • Sacramento, CA (16 miles from Roseville, CA)
  • 1 day ago

Id : REQ_567989, Title : Retail Customer Experience Associate, Arbor Place - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...488,...

Part Time Customer Service Representative (remote)

  • Sacramento, CA (16 miles from Roseville, CA)
  • 1 day ago
  • Sacramento, CA (16 miles from Roseville, CA)
  • 1 day ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Amazon Locker+ Customer Service Associate

  • Loomis, CA (6 miles from Roseville, CA)
  • 1 day ago
  • Loomis, CA (6 miles from Roseville, CA)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Sacramento, CA (16 miles from Roseville, CA)
  • 1 day ago
  • Sacramento, CA (16 miles from Roseville, CA)
  • 1 day ago

As a Customer Service Representative, you will be part of the Community Resident Support supporting the Customer Service Team....

Customer Service Representative, PM

  • Roseville, CA
  • 3 days ago
  • Roseville, CA
  • 3 days ago

Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...

Sales & Customer Service Associate

  • El Dorado Hills, CA (10 miles from Roseville, CA)
  • 3 days ago
  • El Dorado Hills, CA (10 miles from Roseville, CA)
  • 3 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative/Inside Sales Representative

  • Sacramento, CA (16 miles from Roseville, CA)
  • 6 days ago
  • Sacramento, CA (16 miles from Roseville, CA)
  • 6 days ago

Provide excellent customer service via face to face, phone calls and e-mails....

Pharmacy Customer Service Associate

  • Auburn, CA (18 miles from Roseville, CA)
  • 6 days ago
  • Auburn, CA (18 miles from Roseville, CA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Spanish Customer Service Representative - Remote

  • Sacramento, CA (16 miles from Roseville, CA)
  • 7 days ago
  • Sacramento, CA (16 miles from Roseville, CA)
  • 7 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative (8a-5p PT)

  • Sacramento, CA (16 miles from Roseville, CA)
  • 7 days ago
  • Sacramento, CA (16 miles from Roseville, CA)
  • 7 days ago

About this Opportunity: As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat....

Customer Experience Associate

  • Fair Oaks, CA (6 miles from Roseville, CA)
  • 9 days ago
  • Fair Oaks, CA (6 miles from Roseville, CA)
  • 9 days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Part Time IFP PPO Customer Care Representative

  • El Dorado Hills, CA (10 miles from Roseville, CA)
  • 11 days ago
  • El Dorado Hills, CA (10 miles from Roseville, CA)
  • 11 days ago

service experience (especially phones) and a proven ability to meet performance standards Strong organizational skills Ability to work independently Ability to mentor others Ability to interpret the...

Demographic Data for Roseville, CA

Moving to Roseville, CA? Find some basic demographic data about Roseville, CA below.

Local
National
153,002
4,829
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Roseville, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Roseville, CA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Roseville, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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