Customer Service Jobs in Roseville, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
- Fair Oaks, CA (6 miles from Roseville, CA)
- 1 day ago
- Fair Oaks, CA (6 miles from Roseville, CA)
- 1 day ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Storage Customer Service Representative
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
- Sacramento, CA (16 miles from Roseville, CA)
- 1 day ago
Return to Job Search Storage Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative, Specialized Services Bagster
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative, Life Contact Center
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote Work(Bilingual- Mandarin) Customer Service Representative
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
**Job Title** (Bilingual- Mandarin ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
(Bilingual- Vietnamese) Customer Service Representative
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
**Job Title** (Bilingual- Vietnamese ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
Senior Customer Service Representative - Corporate Filings
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
(Bilingual- Korean) Customer Service Representative
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 2 days ago
**Job Title** (Bilingual- Korean) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
Pharmacy Customer Service Associate
- Citrus Heights, CA (3 miles from Roseville, CA)
- 3 days ago
- Citrus Heights, CA (3 miles from Roseville, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Rancho Cordova, CA (9 miles from Roseville, CA)
- 3 days ago
- Rancho Cordova, CA (9 miles from Roseville, CA)
- 3 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Customer Service Representative 12:30pm-9pm EST
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
# Retail Customer Experience Associate, Roseville Galleria - Full Time
- Roseville, CA
- 4 days ago
- Roseville, CA
- 4 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Part Time Customer Service Associate
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
- Sacramento, CA (16 miles from Roseville, CA)
- 4 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Roseville, CA
Moving to Roseville, CA? Find some basic demographic data about Roseville, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Roseville, CA
Highest Education Level
Customer Services in Roseville, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »