Customer Service Jobs in Rocklin, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Sacramento, CA (20 miles from Rocklin, CA)
- 11 hours ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 11 hours ago
Requirements: Series 7 license 1 year of customer service experience within finance Understanding of financial planning concepts Experience with high inbound calling...
(Concierge) Customer Service Representative
- El Dorado Hills, CA (11 miles from Rocklin, CA)
- 1 day ago
- El Dorado Hills, CA (11 miles from Rocklin, CA)
- 1 day ago
Job Summary: Projected Start date: September, 1 st 2025 Mandatory Training: Remote As a Concierge Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service...
Remote WorkThe CUSTOMER SERVICE REPRESENTATIVE is responsible for handling all incoming calls to our call center....
Customer Service Associate - Temporary
- Citrus Heights, CA (7 miles from Rocklin, CA)
- 1 day ago
- Citrus Heights, CA (7 miles from Rocklin, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)
- Sacramento, CA (20 miles from Rocklin, CA)
- 1 day ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 1 day ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Remote WorkCustomer Service Representative
- Mather, CA (17 miles from Rocklin, CA)
- 2 days ago
- Mather, CA (17 miles from Rocklin, CA)
- 2 days ago
Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....
- Folsom, CA (10 miles from Rocklin, CA)
- 3 days ago
- Folsom, CA (10 miles from Rocklin, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
Company Description Job Description DUTIES AND RESPONSIBILITIES The primary responsibility of the Customer Service Representative is to facilitate quality and accurate Quotations, Purchase Orders, and...
Client Service Representative at VCA Mueller
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 3 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative/Dispatcher
- Sacramento, CA (20 miles from Rocklin, CA)
- 5 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 5 days ago
We are seeking a passionate, highly-motivated, and social-media savvy Customer Service Representative/Dispatcher to work in our office....
Customer Service Representative
- Sacramento, CA (20 miles from Rocklin, CA)
- 5 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 5 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Citrus Heights, CA (7 miles from Rocklin, CA)
- 7 days ago
- Citrus Heights, CA (7 miles from Rocklin, CA)
- 7 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Pharmacy Customer Service Associate
- Elk Grove, CA (24 miles from Rocklin, CA)
- 11 days ago
- Elk Grove, CA (24 miles from Rocklin, CA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Citrus Heights, CA (7 miles from Rocklin, CA)
- 12 days ago
- Citrus Heights, CA (7 miles from Rocklin, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Rocklin, CA
Moving to Rocklin, CA? Find some basic demographic data about Rocklin, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rocklin, CA
Highest Education Level
Customer Services in Rocklin, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Filing
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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