Customer Service Jobs in Rocklin, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Walgreens
- West Sacramento, CA (21 miles from Rocklin, CA)
- 17 hours ago
- West Sacramento, CA (21 miles from Rocklin, CA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Service Associate
- FedEx
- Rancho Cordova, CA (13 miles from Rocklin, CA)
- 18 hours ago
- Rancho Cordova, CA (13 miles from Rocklin, CA)
- 18 hours ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Granite Bay, CA (4 miles from Rocklin, CA)
- 1 day ago
- Granite Bay, CA (4 miles from Rocklin, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryCustomer Service Associate Team Leader (Front End Support Assistant Manager)
- Whole Foods
- Roseville, CA (3 miles from Rocklin, CA)
- 2 days ago
- Roseville, CA (3 miles from Rocklin, CA)
- 2 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
In Person- Aaron's
- Carmichael, CA (12 miles from Rocklin, CA)
- 2 days ago
- Carmichael, CA (12 miles from Rocklin, CA)
- 2 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
In PersonCustomer Service Representative - Sacramento CA
- WCP Solutions
- Sacramento, CA (20 miles from Rocklin, CA)
- 16 days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 16 days ago
Join the team in the Sacramento Division and provide outstanding customer service, through the timely and accurate processing of customer orders, answering inquiries and solving customers' order-related...
In PersonPart-Time Customer Service Representative - CA
- H&S Energy
- Antelope, CA (8 miles from Rocklin, CA)
- 19 days ago
- Antelope, CA (8 miles from Rocklin, CA)
- 19 days ago
customer service....
In Person Part TimeCustomer Service Representative - CA
- H&S Energy
- West Sacramento, CA (21 miles from Rocklin, CA)
- 19 days ago
- West Sacramento, CA (21 miles from Rocklin, CA)
- 19 days ago
customer service....
In PersonLead Retail Customer Service Associate
- FedEx
- Rancho Cordova, CA (13 miles from Rocklin, CA)
- 22 days ago
- Rancho Cordova, CA (13 miles from Rocklin, CA)
- 22 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
In PersonPart-time Graveyard Customer Service Representative - CA
- H&S Energy
- Auburn, CA (14 miles from Rocklin, CA)
- 24 days ago
- Auburn, CA (14 miles from Rocklin, CA)
- 24 days ago
customer service....
In Person Part TimeCustomer Service Representative - CA
- Roseville, CA (3 miles from Rocklin, CA)
- 28 days ago
- Roseville, CA (3 miles from Rocklin, CA)
- 28 days ago
to exceptional customer service....
In PersonCustomer Service Representative
- Aerotek
- West Sacramento, CA (21 miles from Rocklin, CA)
- 30+ days ago
- West Sacramento, CA (21 miles from Rocklin, CA)
- 30+ days ago
Customer Service Representative Pay: $22 - $24 DPE Shift: 8AM - 5PM - Monday - Friday Location: West Sacramento, CA Job Description This Inside Customer Service Representative role combines customer...
In PersonCustomer Service Representative
- Chevron
- Auburn, CA (14 miles from Rocklin, CA)
- 45+ days ago
- Auburn, CA (14 miles from Rocklin, CA)
- 45+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
In PersonCustomer Service Representative
- Genuine Parts Company
- Sacramento, CA (20 miles from Rocklin, CA)
- 60+ days ago
- Sacramento, CA (20 miles from Rocklin, CA)
- 60+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
In PersonCustomer Service Representative Retail
- Ashley Furniture
- Roseville, CA (3 miles from Rocklin, CA)
- 60+ days ago
- Roseville, CA (3 miles from Rocklin, CA)
- 60+ days ago
Provide exceptional customer service through all interactions including in-person, phone, and email communications....
In PersonDemographic Data for Rocklin, CA
Moving to Rocklin, CA? Find some basic demographic data about Rocklin, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rocklin, CA
Highest Education Level
Customer Services in Rocklin, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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