Customer Service Jobs in Rocklin, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 69 Jobs

Customer Service Associate

  • El Dorado Hills, CA (11 miles from Rocklin, CA)
  • 1 hour ago
  • El Dorado Hills, CA (11 miles from Rocklin, CA)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Roseville, CA (3 miles from Rocklin, CA)
  • 8 hours ago
  • Roseville, CA (3 miles from Rocklin, CA)
  • 8 hours ago

Customer Service Representative Payrate range: $18 - 20/HR Shift: AM SHIFT Duties will include the following: Provide information to customers regarding products, processes, and production turnaround...

Customer Service Associate - Temporary

  • Citrus Heights, CA (7 miles from Rocklin, CA)
  • 15 hours ago
  • Citrus Heights, CA (7 miles from Rocklin, CA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Employee Assistance Program (Tuesday-Saturday 10:00AM-6:30PM EST)

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 1 day ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 1 day ago

**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....

Customer Service Representative

  • Roseville, CA (3 miles from Rocklin, CA)
  • 1 day ago
  • Roseville, CA (3 miles from Rocklin, CA)
  • 1 day ago

Minimum of 2 years of customer service experience. Strong reliability, responsibility, and dependability. High degree of accuracy and attention to detail in data entry....

Customer Service Representative

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 1 day ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 1 day ago

Experience in tech support, customer service experience preferred. Some college education is ideal....

Mandarin-English Bilingual Healthcare Customer Service Representative - Remote i

  • McClellan, CA (12 miles from Rocklin, CA)
  • 2 days ago
  • McClellan, CA (12 miles from Rocklin, CA)
  • 2 days ago

As a Bilingual Healthcare Customer Service Representative Mandarin-English working remotely in California, youll be a part of bringing humanity to business....

Remote Work

Bilingual Customer Service Representative - Spanish-English

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 2 days ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 2 days ago

As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Customer Service Representative

  • Rancho Cordova, CA (13 miles from Rocklin, CA)
  • 2 days ago
  • Rancho Cordova, CA (13 miles from Rocklin, CA)
  • 2 days ago

Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....

Korean-English Bilingual Healthcare Customer Service Representative - Remote in

  • McClellan, CA (12 miles from Rocklin, CA)
  • 2 days ago
  • McClellan, CA (12 miles from Rocklin, CA)
  • 2 days ago

As a Bilingual Healthcare Customer Service Representative Korean-English working remotely in California, youll be a part of bringing humanity to business....

Remote Work

Senior Customer Assistance Representative

  • Elk Grove, CA (24 miles from Rocklin, CA)
  • 2 days ago
  • Elk Grove, CA (24 miles from Rocklin, CA)
  • 2 days ago

service experience in a retail environment Must have recent and relevant customer service experinece in the last 2 years Must be authorized to work in the United States and not require work authorization...

Customer Service Representative

  • Sacramento, CA (20 miles from Rocklin, CA)
  • 2 days ago
  • Sacramento, CA (20 miles from Rocklin, CA)
  • 2 days ago

Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....

Spanish-English Bilingual Healthcare Customer Service Representative - Remote in

  • McClellan, CA (12 miles from Rocklin, CA)
  • 3 days ago
  • McClellan, CA (12 miles from Rocklin, CA)
  • 3 days ago

As a Bilingual Healthcare Customer Service Representative Spanish-English working remotely in California, youll be a part of bringing humanity to business....

Remote Work

Tagalog-English Bilingual Healthcare Customer Service Representative - Remote in California

  • McClellan, CA (12 miles from Rocklin, CA)
  • 3 days ago
  • McClellan, CA (12 miles from Rocklin, CA)
  • 3 days ago

As a Bilingual Healthcare Customer Service Representative – Tagalog-English working remotely in California, you’ll be a part of bringing humanity to business....

Remote Work

Laotian-English Bilingual Healthcare Customer Service Representative - Remote in California

  • McClellan, CA (12 miles from Rocklin, CA)
  • 3 days ago
  • McClellan, CA (12 miles from Rocklin, CA)
  • 3 days ago

As a Bilingual Healthcare Customer Service Representative – Laotian-English working remotely in California, you’ll be a part of bringing humanity to business....

Remote Work

Demographic Data for Rocklin, CA

Moving to Rocklin, CA? Find some basic demographic data about Rocklin, CA below.

Local
National
71,471
1,915
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Rocklin, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rocklin, CA offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rocklin, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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