Customer Service Jobs in Riverside, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 58 Jobs

LP Customer Service Associate II

  • Moreno Valley, CA (11 miles from Riverside, CA)
  • 14 hours ago
  • Moreno Valley, CA (11 miles from Riverside, CA)
  • 14 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Bilingual Customer Service Representative

  • Ontario, CA (16 miles from Riverside, CA)
  • 17 hours ago
  • Ontario, CA (16 miles from Riverside, CA)
  • 17 hours ago

Adecco is looking for a** **Bilingual Customer Service Representative** **.** **Pay rate:** $ 19.00/hr....

Remote Benefits Customer Service Representative- MUST LIVE WITHIN 2 HOURS OF SAN DIEGO, CA

  • Ontario, CA (16 miles from Riverside, CA)
  • 17 hours ago
  • Ontario, CA (16 miles from Riverside, CA)
  • 17 hours ago

HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours Skills Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension...

Remote Work

Pharmacy Customer Service Associate

  • Riverside, CA
  • 1 day ago
  • Riverside, CA
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Montclair Plaza - Full Time

  • Montclair, CA (19 miles from Riverside, CA)
  • 1 day ago
  • Montclair, CA (19 miles from Riverside, CA)
  • 1 day ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative

  • Rialto, CA (7 miles from Riverside, CA)
  • 1 day ago
  • Rialto, CA (7 miles from Riverside, CA)
  • 1 day ago

Service Center Rialto JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...

Customer Service Representative

  • Corona, CA (13 miles from Riverside, CA)
  • 2 days ago
  • Corona, CA (13 miles from Riverside, CA)
  • 2 days ago

Are you ready to elevate your customer service career?...

Customer Service Associate

  • Fontana, CA (7 miles from Riverside, CA)
  • 2 days ago
  • Fontana, CA (7 miles from Riverside, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Montclair, CA (19 miles from Riverside, CA)
  • 2 days ago
  • Montclair, CA (19 miles from Riverside, CA)
  • 2 days ago

Responsible for the fulfillment and management of customer order requirements through direct and indirect (i.e., email, phone or EDI-electronic data interface) contact; coordinates order requests...

Customer Service Representative

  • Chino Hills, CA (20 miles from Riverside, CA)
  • 3 days ago
  • Chino Hills, CA (20 miles from Riverside, CA)
  • 3 days ago

Store 2709482: 14220 Chino Hills Pkwy, Chino Hills, California 91709 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative SWING 2PM-10PM full-time/part-time GRAVEYARD 10PM-6AM full-time/part-time

  • Moreno Valley, CA (11 miles from Riverside, CA)
  • 3 days ago
  • Moreno Valley, CA (11 miles from Riverside, CA)
  • 3 days ago

Store 2700872: 13261 Perris Blvd, Moreno Valley, California 92553 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Retail Customer Service Associate

  • Chino, CA (15 miles from Riverside, CA)
  • 3 days ago
  • Chino, CA (15 miles from Riverside, CA)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Warehouse Customer Service Representative - (Conversion)

  • Fontana, CA (7 miles from Riverside, CA)
  • 3 days ago
  • Fontana, CA (7 miles from Riverside, CA)
  • 3 days ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Associate - Temporary

  • Eastvale, CA (14 miles from Riverside, CA)
  • 3 days ago
  • Eastvale, CA (14 miles from Riverside, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

C/T Customer Service Associate

  • Ontario, CA (16 miles from Riverside, CA)
  • 4 days ago
  • Ontario, CA (16 miles from Riverside, CA)
  • 4 days ago

High School Diploma or equivalent and minimum of one (1) year of experience in an office environment that includes customer service and bookkeeping required....

Demographic Data for Riverside, CA

Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.


Local
National
361,420
7,544
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Riverside, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Riverside, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Riverside, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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