Customer Service Jobs in Riverside, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
LP Customer Service Associate II
- Moreno Valley, CA (11 miles from Riverside, CA)
- 14 hours ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 14 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative
- Ontario, CA (16 miles from Riverside, CA)
- 17 hours ago
- Ontario, CA (16 miles from Riverside, CA)
- 17 hours ago
Adecco is looking for a** **Bilingual Customer Service Representative** **.** **Pay rate:** $ 19.00/hr....
Remote Benefits Customer Service Representative- MUST LIVE WITHIN 2 HOURS OF SAN DIEGO, CA
- Ontario, CA (16 miles from Riverside, CA)
- 17 hours ago
- Ontario, CA (16 miles from Riverside, CA)
- 17 hours ago
HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours Skills Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension...
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Montclair Plaza - Full Time
- Montclair, CA (19 miles from Riverside, CA)
- 1 day ago
- Montclair, CA (19 miles from Riverside, CA)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Rialto, CA (7 miles from Riverside, CA)
- 1 day ago
- Rialto, CA (7 miles from Riverside, CA)
- 1 day ago
Service Center Rialto JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Customer Service Representative
- Corona, CA (13 miles from Riverside, CA)
- 2 days ago
- Corona, CA (13 miles from Riverside, CA)
- 2 days ago
Are you ready to elevate your customer service career?...
- Fontana, CA (7 miles from Riverside, CA)
- 2 days ago
- Fontana, CA (7 miles from Riverside, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Montclair, CA (19 miles from Riverside, CA)
- 2 days ago
- Montclair, CA (19 miles from Riverside, CA)
- 2 days ago
Responsible for the fulfillment and management of customer order requirements through direct and indirect (i.e., email, phone or EDI-electronic data interface) contact; coordinates order requests...
Customer Service Representative
- Chino Hills, CA (20 miles from Riverside, CA)
- 3 days ago
- Chino Hills, CA (20 miles from Riverside, CA)
- 3 days ago
Store 2709482: 14220 Chino Hills Pkwy, Chino Hills, California 91709 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
- Moreno Valley, CA (11 miles from Riverside, CA)
- 3 days ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 3 days ago
Store 2700872: 13261 Perris Blvd, Moreno Valley, California 92553 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Associate
- Chino, CA (15 miles from Riverside, CA)
- 3 days ago
- Chino, CA (15 miles from Riverside, CA)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Warehouse Customer Service Representative - (Conversion)
- Fontana, CA (7 miles from Riverside, CA)
- 3 days ago
- Fontana, CA (7 miles from Riverside, CA)
- 3 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Associate - Temporary
- Eastvale, CA (14 miles from Riverside, CA)
- 3 days ago
- Eastvale, CA (14 miles from Riverside, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
C/T Customer Service Associate
- Ontario, CA (16 miles from Riverside, CA)
- 4 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 4 days ago
High School Diploma or equivalent and minimum of one (1) year of experience in an office environment that includes customer service and bookkeeping required....
Demographic Data for Riverside, CA
Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Riverside, CA
Highest Education Level
Customer Services in Riverside, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »