Customer Service Jobs in Richmond, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Part Time Customer Service Sales Associate
- Oakland, CA (15 miles from Richmond, CA)
- 18 hours ago
- Oakland, CA (15 miles from Richmond, CA)
- 18 hours ago
The Dollar/Thrifty Part Time Customer Service Sales Associate consults with customers on their car rental....
Customer Service Associate - Temporary
- San Leandro, CA (20 miles from Richmond, CA)
- 18 hours ago
- San Leandro, CA (20 miles from Richmond, CA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Fire Rescue
- Walnut Creek, CA (17 miles from Richmond, CA)
- 1 day ago
- Walnut Creek, CA (17 miles from Richmond, CA)
- 1 day ago
As a Customer Service Representative, you will work closely with our Outside Sales Team and are expected to build customer relationships....
- San Francisco, CA (12 miles from Richmond, CA)
- 1 day ago
- San Francisco, CA (12 miles from Richmond, CA)
- 1 day ago
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on...
NEW JOB OFFERED - Customer Success Representative
- Oakland, CA (15 miles from Richmond, CA)
- 1 day ago
- Oakland, CA (15 miles from Richmond, CA)
- 1 day ago
service Requirements: -Patience and empathy -A personality where your smile can be heard through the phone -The ability to inject positive energy with all those around you -Strong customer service...
- San Pablo, CA (2 miles from Richmond, CA)
- 2 days ago
- San Pablo, CA (2 miles from Richmond, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate, Electronics
- Oakland, CA (17 miles from Richmond, CA)
- 2 days ago
- Oakland, CA (17 miles from Richmond, CA)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Bilingual (English/Mandarin/Cantonese) Customer Service Representative
- Oakland, CA (15 miles from Richmond, CA)
- 4 days ago
- Oakland, CA (15 miles from Richmond, CA)
- 4 days ago
Customer Service Representative Transdev in Oakland, California is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client....
- Albany, CA (6 miles from Richmond, CA)
- 5 days ago
- Albany, CA (6 miles from Richmond, CA)
- 5 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Pharmacy Customer Service Associate
- San Ramon, CA (24 miles from Richmond, CA)
- 5 days ago
- San Ramon, CA (24 miles from Richmond, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Novato, CA (15 miles from Richmond, CA)
- 5 days ago
- Novato, CA (15 miles from Richmond, CA)
- 5 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Concord, CA (19 miles from Richmond, CA)
- 5 days ago
- Concord, CA (19 miles from Richmond, CA)
- 5 days ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing StoresConcord, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
- Oakland, CA (15 miles from Richmond, CA)
- 6 days ago
- Oakland, CA (15 miles from Richmond, CA)
- 6 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Pleasant Hill, CA (16 miles from Richmond, CA)
- 7 days ago
- Pleasant Hill, CA (16 miles from Richmond, CA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Alameda, CA (13 miles from Richmond, CA)
- 7 days ago
- Alameda, CA (13 miles from Richmond, CA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Richmond, CA
Moving to Richmond, CA? Find some basic demographic data about Richmond, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Richmond, CA
Highest Education Level
Customer Services in Richmond, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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