Customer Service Jobs in Rialto, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Inbound Customer Service Representative
- Chino, CA (18 miles from Rialto, CA)
- 6 hours ago
- Chino, CA (18 miles from Rialto, CA)
- 6 hours ago
Manage a large number of Inbound calls in a timely manner while delivering great customer service....
Customer Service Representative
- Chino, CA (18 miles from Rialto, CA)
- 7 hours ago
- Chino, CA (18 miles from Rialto, CA)
- 7 hours ago
Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....
Customer Service Representative
- Ontario, CA (15 miles from Rialto, CA)
- 7 hours ago
- Ontario, CA (15 miles from Rialto, CA)
- 7 hours ago
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of...
Customer Service Associate - Temporary
- Riverside, CA (7 miles from Rialto, CA)
- 1 day ago
- Riverside, CA (7 miles from Rialto, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent, Admin ( Warehouse Clerk)
- Riverside, CA (9 miles from Rialto, CA)
- 1 day ago
- Riverside, CA (9 miles from Rialto, CA)
- 1 day ago
The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation....
- San Bernardino, CA (5 miles from Rialto, CA)
- 1 day ago
- San Bernardino, CA (5 miles from Rialto, CA)
- 1 day ago
Uphold customer service standards by following Standard Operating Procedures (SOPs). Escalate issues appropriately and document resolutions as needed....
Warehouse Customer Care Representative - 3:30PM
- Riverside, CA (7 miles from Rialto, CA)
- 1 day ago
- Riverside, CA (7 miles from Rialto, CA)
- 1 day ago
2nd shift (4 Days, 10 hour shifts) Schedule: Sun-Mon, Thurs-Fri Hours: 3:30pm-2am Perform customer service duties such as processing customer orders, tracking product availability, and handling any...
Customer Service Representative
- Ontario, CA (12 miles from Rialto, CA)
- 2 days ago
- Ontario, CA (12 miles from Rialto, CA)
- 2 days ago
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of...
- Corona, CA (18 miles from Rialto, CA)
- 2 days ago
- Corona, CA (18 miles from Rialto, CA)
- 2 days ago
Position Overview The Customer Service Associate (CSA) is essential to our team, providing excellent customer service, assisting with daily store operations, and ensuring that our stores remain safe...
Customer Support Associate - Mon-Fri S/D 8/15
- San Bernardino, CA (5 miles from Rialto, CA)
- 2 days ago
- San Bernardino, CA (5 miles from Rialto, CA)
- 2 days ago
Key Requirements: Minimum of 1 year of experience in a customer service or similar environment; High school diploma or a GED; Must be reliable, flexible, have good time-management skills and have the...
Customer Service Representative
- Corona, CA (18 miles from Rialto, CA)
- 3 days ago
- Corona, CA (18 miles from Rialto, CA)
- 3 days ago
We are currently seeking a reliable and detail-oriented Customer Service Representative to join our team....
Customer Service Representative
- Fontana, CA (2 miles from Rialto, CA)
- 3 days ago
- Fontana, CA (2 miles from Rialto, CA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
AT&T Sales & Customer Service Associate
- Riverside, CA (7 miles from Rialto, CA)
- 3 days ago
- Riverside, CA (7 miles from Rialto, CA)
- 3 days ago
AT&T Sales & Customer Service Associate Responsibilities : Engage with customers to identify their needs and provide tailored AT&T product and service recommendations AT&T Sales & Customer Service Associate...
Customer Service Representative, Veterinary Medicine
- Grand Terrace, CA (6 miles from Rialto, CA)
- 4 days ago
- Grand Terrace, CA (6 miles from Rialto, CA)
- 4 days ago
We are searching for a full-time Customer Service Representative to join our team!...
- Riverside, CA (7 miles from Rialto, CA)
- 5 days ago
- Riverside, CA (7 miles from Rialto, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Rialto, CA
Moving to Rialto, CA? Find some basic demographic data about Rialto, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rialto, CA
Highest Education Level
Customer Services in Rialto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »