Customer Service Jobs in Redwood City, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Remote)
- San Francisco, CA (23 miles from Redwood City, CA)
- 2 hours ago
- San Francisco, CA (23 miles from Redwood City, CA)
- 2 hours ago
be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service....
Remote Work(Medicare/MedSupp) Customer Service Representative
- Oakland, CA (21 miles from Redwood City, CA)
- 23 hours ago
- Oakland, CA (21 miles from Redwood City, CA)
- 23 hours ago
Medicare/MedSupp) Customer Service Representative Blue Shield of CA remote work United States, California, Oakland 601 12th Street (Show on map) Jun 17, 2025 Your Role Our Senior Markets Customer Experience...
Remote WorkPharmacy Customer Service Associate
- San Ramon, CA (24 miles from Redwood City, CA)
- 1 day ago
- San Ramon, CA (24 miles from Redwood City, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oakland, CA (21 miles from Redwood City, CA)
- 1 day ago
- Oakland, CA (21 miles from Redwood City, CA)
- 1 day ago
A college degree or relevant certifications in customer service or logistics is a plus. Proven experience in customer service, logistics, or a similar field....
- San Leandro, CA (17 miles from Redwood City, CA)
- 2 days ago
- San Leandro, CA (17 miles from Redwood City, CA)
- 2 days ago
Customer Service Associate needed for our San Leandro location Direct Stone Tool Supply Supply is a leading supplier of the stone tool trade, with locations in Arizona, California, Colorado, Oregon,...
Bilingual Customer Service Representative Cantonese-English
- San Francisco, CA (23 miles from Redwood City, CA)
- 2 days ago
- San Francisco, CA (23 miles from Redwood City, CA)
- 2 days ago
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....
Spanish Bilingual Customer Service Representative
- Mountain View, CA (10 miles from Redwood City, CA)
- 2 days ago
- Mountain View, CA (10 miles from Redwood City, CA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Customer Service Representative, Collision
- San Jose, CA (21 miles from Redwood City, CA)
- 3 days ago
- San Jose, CA (21 miles from Redwood City, CA)
- 3 days ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Spanish Bilingual Remote Customer Service Representative
- Mountain View, CA (10 miles from Redwood City, CA)
- 3 days ago
- Mountain View, CA (10 miles from Redwood City, CA)
- 3 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative (CSR)
- Stanford, CA (4 miles from Redwood City, CA)
- 3 days ago
- Stanford, CA (4 miles from Redwood City, CA)
- 3 days ago
+-----------------------------------+-----------------------------------+| Job Title: | Customer Service / || | Telecommunications Attendant I |+-----------------------------------+-----------------...
Boss Revolution - Customer Care Representative
- Campbell, CA (20 miles from Redwood City, CA)
- 3 days ago
- Campbell, CA (20 miles from Redwood City, CA)
- 3 days ago
BOSS REVOLUTION - CUSTOMER CARE REPRESENTATIVE GuatemalaIDT Corporation - BOSS Revolution /User Experience /On-Site APPLY FOR THIS JOB Our Customer Service representatives provide support to our customers...
Customer Service Representative/Inside Sales Representative
- San Jose, CA (21 miles from Redwood City, CA)
- 4 days ago
- San Jose, CA (21 miles from Redwood City, CA)
- 4 days ago
Provide excellent customer service via face to face, phone calls and e-mails....
Retail Customer Service Supervisor
- Campbell, CA (20 miles from Redwood City, CA)
- 4 days ago
- Campbell, CA (20 miles from Redwood City, CA)
- 4 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Remote Customer Service Representative
- Mountain View, CA (10 miles from Redwood City, CA)
- 4 days ago
- Mountain View, CA (10 miles from Redwood City, CA)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Mountain View, CA (10 miles from Redwood City, CA)
- 4 days ago
- Mountain View, CA (10 miles from Redwood City, CA)
- 4 days ago
Providing quality customer service is at the core of our team's goals....
Demographic Data for Redwood City, CA
Moving to Redwood City, CA? Find some basic demographic data about Redwood City, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Redwood City, CA
Highest Education Level
Customer Services in Redwood City, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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