Customer Service Jobs in Redlands, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

Pharmacy Customer Service Associate

  • Jurupa Valley, CA (17 miles from Redlands, CA)
  • 1 hour ago
  • Jurupa Valley, CA (17 miles from Redlands, CA)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Warehouse Customer Service Representative

  • Fontana, CA (17 miles from Redlands, CA)
  • 3 hours ago
  • Fontana, CA (17 miles from Redlands, CA)
  • 3 hours ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Representative

  • Riverside, CA (13 miles from Redlands, CA)
  • 17 hours ago
  • Riverside, CA (13 miles from Redlands, CA)
  • 17 hours ago

Service Center Riverside JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Moreno Valley, CA (9 miles from Redlands, CA)
  • 1 day ago
  • Moreno Valley, CA (9 miles from Redlands, CA)
  • 1 day ago

our team as a Customer Service Representative....

Customer Service Representative

  • Perris, CA (18 miles from Redlands, CA)
  • 1 day ago
  • Perris, CA (18 miles from Redlands, CA)
  • 1 day ago

Customer Service Representative Transdev in Perris, Califronia is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....

Customer Service Associate - Temporary

  • Calimesa, CA (5 miles from Redlands, CA)
  • 1 day ago
  • Calimesa, CA (5 miles from Redlands, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • San Jacinto, CA (18 miles from Redlands, CA)
  • 1 day ago
  • San Jacinto, CA (18 miles from Redlands, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Fontana, CA (17 miles from Redlands, CA)
  • 3 days ago
  • Fontana, CA (17 miles from Redlands, CA)
  • 3 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Entry Level Customer Success Representative

  • Fontana, CA (17 miles from Redlands, CA)
  • 4 days ago
  • Fontana, CA (17 miles from Redlands, CA)
  • 4 days ago

Service Representative Requirements: 1-2 years experience in a customer service or sales role with demonstrated success Additional experience in business development, management, customer service,...

Sales and Customer Service Representative

  • Moreno Valley, CA (9 miles from Redlands, CA)
  • 5 days ago
  • Moreno Valley, CA (9 miles from Redlands, CA)
  • 5 days ago

Sales and Customer Service Representative (Moreno Valley) Abrigo Management Corporation 12075 Heacock St compensation: Negotiable employment type: job title: Sales and Customer Service Representative...

Sales & Customer Service Associate

  • Moreno Valley, CA (9 miles from Redlands, CA)
  • 8 days ago
  • Moreno Valley, CA (9 miles from Redlands, CA)
  • 8 days ago

Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....

Customer Service Representative

  • Redlands, CA
  • 11 days ago
  • Redlands, CA
  • 11 days ago

Customer Service Representative 3.8 3.8 out of 5 stars Redlands, CA Overview In this challenging and rewarding role, you will play a vital role in Esri's success by providing essential assistance to...

Customer Service Representative

  • Loma Linda, CA (7 miles from Redlands, CA)
  • 11 days ago
  • Loma Linda, CA (7 miles from Redlands, CA)
  • 11 days ago

Handle high volumes of calls and inquiries, resolving issues promptly and effectively, and proactively communicating any changes impacting order fulfillment....

Customer Service Representative- Temp Conversion

  • Rialto, CA (15 miles from Redlands, CA)
  • 13 days ago
  • Rialto, CA (15 miles from Redlands, CA)
  • 13 days ago

Summary: In the position of Customer Service Rep you will be Responsible for processing sales orders....

LP Customer Service Associate II

  • Banning, CA (18 miles from Redlands, CA)
  • 16 days ago
  • Banning, CA (18 miles from Redlands, CA)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Redlands, CA

Moving to Redlands, CA? Find some basic demographic data about Redlands, CA below.


Local
National
78,935
2,384
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Redlands, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Redlands, CA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Redlands, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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