Customer Service Jobs in Rancho Santa Margarita, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 76 Jobs

Customer Service Associate - Temporary

  • Garden Grove, CA (21 miles from Rancho Santa Margarita, CA)
  • 5 hours ago
  • Garden Grove, CA (21 miles from Rancho Santa Margarita, CA)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Corona, CA (17 miles from Rancho Santa Margarita, CA)
  • 5 hours ago
  • Corona, CA (17 miles from Rancho Santa Margarita, CA)
  • 5 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1375 E Ontario Ave, Corona, CA 92881...

Customer Service Representative

  • Irvine, CA (11 miles from Rancho Santa Margarita, CA)
  • 6 hours ago
  • Irvine, CA (11 miles from Rancho Santa Margarita, CA)
  • 6 hours ago

: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients....

Customer Service Representative

  • Irvine, CA (11 miles from Rancho Santa Margarita, CA)
  • 18 hours ago
  • Irvine, CA (11 miles from Rancho Santa Margarita, CA)
  • 18 hours ago

Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....

Customer Service Representative - Work From Home

  • Ladera Ranch, CA (5 miles from Rancho Santa Margarita, CA)
  • 23 hours ago
  • Ladera Ranch, CA (5 miles from Rancho Santa Margarita, CA)
  • 23 hours ago

FT Customer Service Representative - Work From Home Location: Ladera Ranch [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Customer Service Representative

  • Corona, CA (17 miles from Rancho Santa Margarita, CA)
  • 1 day ago
  • Corona, CA (17 miles from Rancho Santa Margarita, CA)
  • 1 day ago

AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...

Customer Service Representative, Physician Billing - FT/Days

  • Santa Ana, CA (16 miles from Rancho Santa Margarita, CA)
  • 1 day ago
  • Santa Ana, CA (16 miles from Rancho Santa Margarita, CA)
  • 1 day ago

The Customer Service Representative is responsible to successfully handle all incoming patient phone calls....

Customer Service Associate

  • Irvine, CA (11 miles from Rancho Santa Margarita, CA)
  • 2 days ago
  • Irvine, CA (11 miles from Rancho Santa Margarita, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Newport Fashion Island - Full Time

  • Newport Beach, CA (12 miles from Rancho Santa Margarita, CA)
  • 2 days ago
  • Newport Beach, CA (12 miles from Rancho Santa Margarita, CA)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Eastvale, CA (20 miles from Rancho Santa Margarita, CA)
  • 2 days ago
  • Eastvale, CA (20 miles from Rancho Santa Margarita, CA)
  • 2 days ago

FASTSIGNS #69909 is hiring for a Customer Service Representative to join our team!...

Customer Service Representative

  • Orange, CA (19 miles from Rancho Santa Margarita, CA)
  • 2 days ago
  • Orange, CA (19 miles from Rancho Santa Margarita, CA)
  • 2 days ago

Customer Service Representative CalOptima CalOptima Health is seeking a highly motivated Customer Service Representative to join our team....

Amazon Locker+ Customer Service Associate

  • Newport Beach, CA (12 miles from Rancho Santa Margarita, CA)
  • 3 days ago
  • Newport Beach, CA (12 miles from Rancho Santa Margarita, CA)
  • 3 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Murrieta, CA (20 miles from Rancho Santa Margarita, CA)
  • 3 days ago
  • Murrieta, CA (20 miles from Rancho Santa Margarita, CA)
  • 3 days ago

Schedule: 7:00 AM - 4:00 PM | Monday - Friday Pay: $21 per hour Requirements | 1 year of customer service experience Customer Service Representative Daily Tasks: Provide administrative support to customers...

Customer service representative

  • Lake Forest, CA (6 miles from Rancho Santa Margarita, CA)
  • 3 days ago
  • Lake Forest, CA (6 miles from Rancho Santa Margarita, CA)
  • 3 days ago

Store 2709426: 22381 El Toro Rd, Lake Forest, California 92630 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Data Entry/Customer Service Representative

  • Fountain Valley, CA (20 miles from Rancho Santa Margarita, CA)
  • 3 days ago
  • Fountain Valley, CA (20 miles from Rancho Santa Margarita, CA)
  • 3 days ago

Previous Experience A minimum of 3 years in the data entry, clerical or customer service field or a related position....

Demographic Data for Rancho Santa Margarita, CA

Moving to Rancho Santa Margarita, CA? Find some basic demographic data about Rancho Santa Margarita, CA below.

Local
National
44,688
1,144
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
customer service
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Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Rancho Santa Margarita, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rancho Santa Margarita, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rancho Santa Margarita, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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