Customer Service Jobs in Rancho Cucamonga, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 56 Jobs

Credit and Payments Customer Service Representative

  • Irwindale, CA (18 miles from Rancho Cucamonga, CA)
  • 8 hours ago
  • Irwindale, CA (18 miles from Rancho Cucamonga, CA)
  • 8 hours ago

CREDIT AND PAYMENTS CUSTOMER SERVICE REPRESENTATIVE IN IRWINDALE, CA, USA!...

Pharmacy Customer Service Associate

  • Jurupa Valley, CA (13 miles from Rancho Cucamonga, CA)
  • 8 hours ago
  • Jurupa Valley, CA (13 miles from Rancho Cucamonga, CA)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Warehouse Customer Service Representative

  • Fontana, CA (9 miles from Rancho Cucamonga, CA)
  • 9 hours ago
  • Fontana, CA (9 miles from Rancho Cucamonga, CA)
  • 9 hours ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Representative

  • Corona, CA (18 miles from Rancho Cucamonga, CA)
  • 11 hours ago
  • Corona, CA (18 miles from Rancho Cucamonga, CA)
  • 11 hours ago

Staffmark is seeking a detail-oriented Customer Service Representative to join our client's manufacturing team in Corona, CA....

Customer Service Representative

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 17 hours ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 17 hours ago

Qualifications Required qualifications: Customer Service experience in a fast-paced office setting. Ability to handle a high call volume in a professional and courteous manner....

Customer Service Representative

  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 23 hours ago
  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 23 hours ago

Service Center Riverside JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 1 day ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 1 day ago

Customer service to internal and external customers. Solicits internal and external customer feedback to improve service and processes. Responds to requests for service and assistance....

Amazon Locker+ Customer Service Associate

  • Yorba Linda, CA (21 miles from Rancho Cucamonga, CA)
  • 1 day ago
  • Yorba Linda, CA (21 miles from Rancho Cucamonga, CA)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Associate - Temporary

  • Eastvale, CA (15 miles from Rancho Cucamonga, CA)
  • 2 days ago
  • Eastvale, CA (15 miles from Rancho Cucamonga, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Entry Level Customer Success Representative

  • Fontana, CA (9 miles from Rancho Cucamonga, CA)
  • 4 days ago
  • Fontana, CA (9 miles from Rancho Cucamonga, CA)
  • 4 days ago

Service Representative Requirements: 1-2 years experience in a customer service or sales role with demonstrated success Additional experience in business development, management, customer service,...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Brea, CA (22 miles from Rancho Cucamonga, CA)
  • 4 days ago
  • Brea, CA (22 miles from Rancho Cucamonga, CA)
  • 4 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Retail Customer Service Cashier

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 6 days ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 6 days ago

Job Listing ID: 4257757 Job Title: Retail Customer Service Cashier Application Deadline: Open Until FilledJob Location: Ontario Date Posted: 04/23/2025Hours Worked Per Week: Not Provided Shift: Not...

Client Service Representative

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 6 days ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 6 days ago

If you are interested in working in a modern hospital with great doctors, experienced staff members and state of the art equipment, then look no further. VCA California Veterinary Specialists here...

Customer Service Representative

  • Loma Linda, CA (19 miles from Rancho Cucamonga, CA)
  • 11 days ago
  • Loma Linda, CA (19 miles from Rancho Cucamonga, CA)
  • 11 days ago

Handle high volumes of calls and inquiries, resolving issues promptly and effectively, and proactively communicating any changes impacting order fulfillment....

Customer Service Representative

  • Chino, CA (13 miles from Rancho Cucamonga, CA)
  • 12 days ago
  • Chino, CA (13 miles from Rancho Cucamonga, CA)
  • 12 days ago

Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....

Demographic Data for Rancho Cucamonga, CA

Moving to Rancho Cucamonga, CA? Find some basic demographic data about Rancho Cucamonga, CA below.


Local
National
174,640
4,975
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Rancho Cucamonga, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rancho Cucamonga, CA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rancho Cucamonga, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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