Customer Service Jobs in Rancho Cucamonga, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 73 Jobs

Lead Retail Customer Service Associate

  • Rancho Cucamonga, CA
  • 1 hour ago
  • Rancho Cucamonga, CA
  • 1 hour ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Phillips Ranch, CA (12 miles from Rancho Cucamonga, CA)
  • 20 hours ago
  • Phillips Ranch, CA (12 miles from Rancho Cucamonga, CA)
  • 20 hours ago

We are seeking a motivated individual to fill a Customer Service Representative position with a leading distribution company in Pomona, CA....

Customer Service Representative I, Part-Time (Assigned to Administration)

  • Chino, CA (13 miles from Rancho Cucamonga, CA)
  • 1 day ago
  • Chino, CA (13 miles from Rancho Cucamonga, CA)
  • 1 day ago

Join the City's Administration team as a part-time Customer Service Representative I!...

Customer Service Representative

  • Pomona, CA (16 miles from Rancho Cucamonga, CA)
  • 1 day ago
  • Pomona, CA (16 miles from Rancho Cucamonga, CA)
  • 1 day ago

We are seeking a motivated individual to fill a Customer Service Representative position with a leading distribution company in Pomona, CA....

Customer Service Associate - Temporary

  • West Covina, CA (20 miles from Rancho Cucamonga, CA)
  • 1 day ago
  • West Covina, CA (20 miles from Rancho Cucamonga, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Eastvale, CA (15 miles from Rancho Cucamonga, CA)
  • 1 day ago
  • Eastvale, CA (15 miles from Rancho Cucamonga, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 1 day ago
  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (ID #454601)

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 2 days ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 2 days ago

Ontario, CA Ontario (Grove) Ca 3137 $18.00/Per Hour Customer Service Representative Job Description Branch Details We are currently hiring customer service representative for a distribution in Ontario...

Customer Service Representative with Inside Sales Experience

  • Hacienda Heights, CA (24 miles from Rancho Cucamonga, CA)
  • 2 days ago
  • Hacienda Heights, CA (24 miles from Rancho Cucamonga, CA)
  • 2 days ago

The ideal candidate is friendly, computer savvy, and able to remain calm under pressure Qualifications: - Fluent in English (Secondary language will be a plus) - High school diploma/Associate...

Customer Service Representative

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 3 days ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 3 days ago

Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will be responding to customer inquiries regarding company products and services, processing customer...

Customer Service Associate I

  • City of Industry, CA (17 miles from Rancho Cucamonga, CA)
  • 3 days ago
  • City of Industry, CA (17 miles from Rancho Cucamonga, CA)
  • 3 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Representative

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 3 days ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Corona, CA (18 miles from Rancho Cucamonga, CA)
  • 3 days ago
  • Corona, CA (18 miles from Rancho Cucamonga, CA)
  • 3 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 4 days ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 4 days ago

Position: Customer Service Representative Compensation: $19.00 per hour Available Schedule: Monday through Friday, 12:00 PM - 8:30 PM Job Description: The Customer Service Representative fields external...

Client Service Representative

  • West Covina, CA (20 miles from Rancho Cucamonga, CA)
  • 4 days ago
  • West Covina, CA (20 miles from Rancho Cucamonga, CA)
  • 4 days ago

One year related experience required with customer service preferred....

Demographic Data for Rancho Cucamonga, CA

Moving to Rancho Cucamonga, CA? Find some basic demographic data about Rancho Cucamonga, CA below.

Local
National
174,640
4,975
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Udemy
customer service
....................
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Rancho Cucamonga, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rancho Cucamonga, CA offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rancho Cucamonga, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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