Customer Service Jobs in Rancho Cucamonga, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Credit and Payments Customer Service Representative
- Irwindale, CA (18 miles from Rancho Cucamonga, CA)
- 8 hours ago
- Irwindale, CA (18 miles from Rancho Cucamonga, CA)
- 8 hours ago
CREDIT AND PAYMENTS CUSTOMER SERVICE REPRESENTATIVE IN IRWINDALE, CA, USA!...
Pharmacy Customer Service Associate
- Jurupa Valley, CA (13 miles from Rancho Cucamonga, CA)
- 8 hours ago
- Jurupa Valley, CA (13 miles from Rancho Cucamonga, CA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Warehouse Customer Service Representative
- Fontana, CA (9 miles from Rancho Cucamonga, CA)
- 9 hours ago
- Fontana, CA (9 miles from Rancho Cucamonga, CA)
- 9 hours ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative
- Corona, CA (18 miles from Rancho Cucamonga, CA)
- 11 hours ago
- Corona, CA (18 miles from Rancho Cucamonga, CA)
- 11 hours ago
Staffmark is seeking a detail-oriented Customer Service Representative to join our client's manufacturing team in Corona, CA....
Customer Service Representative
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 17 hours ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 17 hours ago
Qualifications Required qualifications: Customer Service experience in a fast-paced office setting. Ability to handle a high call volume in a professional and courteous manner....
Customer Service Representative
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 23 hours ago
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 23 hours ago
Service Center Riverside JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 1 day ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 1 day ago
Customer service to internal and external customers. Solicits internal and external customer feedback to improve service and processes. Responds to requests for service and assistance....
Amazon Locker+ Customer Service Associate
- Yorba Linda, CA (21 miles from Rancho Cucamonga, CA)
- 1 day ago
- Yorba Linda, CA (21 miles from Rancho Cucamonga, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Associate - Temporary
- Eastvale, CA (15 miles from Rancho Cucamonga, CA)
- 2 days ago
- Eastvale, CA (15 miles from Rancho Cucamonga, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Entry Level Customer Success Representative
- Fontana, CA (9 miles from Rancho Cucamonga, CA)
- 4 days ago
- Fontana, CA (9 miles from Rancho Cucamonga, CA)
- 4 days ago
Service Representative Requirements: 1-2 years experience in a customer service or sales role with demonstrated success Additional experience in business development, management, customer service,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Brea, CA (22 miles from Rancho Cucamonga, CA)
- 4 days ago
- Brea, CA (22 miles from Rancho Cucamonga, CA)
- 4 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Service Cashier
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 6 days ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 6 days ago
Job Listing ID: 4257757 Job Title: Retail Customer Service Cashier Application Deadline: Open Until FilledJob Location: Ontario Date Posted: 04/23/2025Hours Worked Per Week: Not Provided Shift: Not...
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 6 days ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 6 days ago
If you are interested in working in a modern hospital with great doctors, experienced staff members and state of the art equipment, then look no further. VCA California Veterinary Specialists here...
Customer Service Representative
- Loma Linda, CA (19 miles from Rancho Cucamonga, CA)
- 11 days ago
- Loma Linda, CA (19 miles from Rancho Cucamonga, CA)
- 11 days ago
Handle high volumes of calls and inquiries, resolving issues promptly and effectively, and proactively communicating any changes impacting order fulfillment....
Customer Service Representative
- Chino, CA (13 miles from Rancho Cucamonga, CA)
- 12 days ago
- Chino, CA (13 miles from Rancho Cucamonga, CA)
- 12 days ago
Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....
Demographic Data for Rancho Cucamonga, CA
Moving to Rancho Cucamonga, CA? Find some basic demographic data about Rancho Cucamonga, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rancho Cucamonga, CA
Highest Education Level
Customer Services in Rancho Cucamonga, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »