Customer Service Jobs in Pomona, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (16 miles from Pomona, CA)
- 3 days ago
- Montebello Veterinary Hospital
- Montebello, CA (16 miles from Pomona, CA)
- 3 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Customer Service Representative
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer service representative (Remote)
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 hour ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 hour ago
We are looking for a Customer Service Representative to join our team and support our members exceptionally....
Remote WorkBilingual Customer service Representative
- Pasadena, CA (21 miles from Pomona, CA)
- 2 hours ago
- Pasadena, CA (21 miles from Pomona, CA)
- 2 hours ago
Bilingual Customer Service Representative Schedule & Pay MondayFriday | 8:00 AM5:00 PM $20/hour Temp-Hire Finding a job that fits your life isn't always easy but that's where Kelly comes in....
Pharmacy Customer Service Associate
- Costa Mesa, CA (22 miles from Pomona, CA)
- 6 hours ago
- Costa Mesa, CA (22 miles from Pomona, CA)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Covina, CA (8 miles from Pomona, CA)
- 6 hours ago
- Covina, CA (8 miles from Pomona, CA)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Pasadena, CA (21 miles from Pomona, CA)
- 6 hours ago
- Pasadena, CA (21 miles from Pomona, CA)
- 6 hours ago
Bilingual Customer Service Representative Schedule & Pay MondayFriday | 8:00 AM5:00 PM $20/hour Temp-Hire Finding a job that fits your life isnt always easy but thats where Kelly comes in....
- Eastvale, CA (12 miles from Pomona, CA)
- 6 hours ago
- Eastvale, CA (12 miles from Pomona, CA)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 hours ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 10 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Loss Prevention Customer Service Associate II
- Ontario, CA (10 miles from Pomona, CA)
- 16 hours ago
- Ontario, CA (10 miles from Pomona, CA)
- 16 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Los Angeles, CA (24 miles from Pomona, CA)
- 18 hours ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 18 hours ago
Service Center Los Angeles - Griffith Park JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not...
Position Summary: The primary function of a customer service representative is to provide exceptional customer service to all customers and employees....
Seasonal Customer Service Representative - South Coast Plaza
- Costa Mesa, CA (22 miles from Pomona, CA)
- 2 days ago
- Costa Mesa, CA (22 miles from Pomona, CA)
- 2 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Entry Level Customer Success Representative
- Ontario, CA (10 miles from Pomona, CA)
- 2 days ago
- Ontario, CA (10 miles from Pomona, CA)
- 2 days ago
Service Representative Requirements: 1-2 years experience in a customer service or sales role with demonstrated success Additional experience in business development, management, customer service,...
Customer Service And Sales Associate
- Corona, CA (16 miles from Pomona, CA)
- 2 days ago
- Corona, CA (16 miles from Pomona, CA)
- 2 days ago
We are seeking new Customer Service and Sales Associates to join our team!...
Demographic Data for Pomona, CA
Moving to Pomona, CA? Find some basic demographic data about Pomona, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Pomona, CA
Highest Education Level
Customer Services in Pomona, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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