Customer Service Jobs in Pleasanton, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- San Jose, CA (20 miles from Pleasanton, CA)
- 22 hours ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Experience Associate I
- San Jose, CA (20 miles from Pleasanton, CA)
- 23 hours ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 23 hours ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Danville, CA (11 miles from Pleasanton, CA)
- 1 day ago
- Danville, CA (11 miles from Pleasanton, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- San Leandro, CA (17 miles from Pleasanton, CA)
- 1 day ago
- San Leandro, CA (17 miles from Pleasanton, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Antioch, CA (23 miles from Pleasanton, CA)
- 2 days ago
- Antioch, CA (23 miles from Pleasanton, CA)
- 2 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Oakland, CA (20 miles from Pleasanton, CA)
- 2 days ago
- Oakland, CA (20 miles from Pleasanton, CA)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Part-Time Customer Relations Specialist
- Concord, CA (23 miles from Pleasanton, CA)
- 2 days ago
- Concord, CA (23 miles from Pleasanton, CA)
- 2 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Tracy, CA (24 miles from Pleasanton, CA)
- 2 days ago
- Tracy, CA (24 miles from Pleasanton, CA)
- 2 days ago
Benefits: Employee discounts Health insurance Opportunity for advancement Training & development FASTSIGNS #69101 is hiring for a Customer Service Representative with Outside Sales experience to join...
Client Relations Associate - Screen Printing & Graphic Design Shop
- Oakland, CA (21 miles from Pleasanton, CA)
- 2 days ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 2 days ago
This role blends customer service, account management, and sales support in a fast-paced creative environment....
Minimum of two or more years of demonstrated experience in a customer service or closely related environment....
Home and Gift Customer Service Associate
- Concord, CA (23 miles from Pleasanton, CA)
- 3 days ago
- Concord, CA (23 miles from Pleasanton, CA)
- 3 days ago
General Summary The Home & Gift Customer Service Associate/Merchandiser will assist customers, operate engraving equipment, define and implement a creative visual merchandising strategy for new...
Customer Service Representative
- Livermore, CA (14 miles from Pleasanton, CA)
- 3 days ago
- Livermore, CA (14 miles from Pleasanton, CA)
- 3 days ago
Position: Second (2nd) Shift Customer Service Representative Shift: Monday- Friday 2:00pm ; 10:30pm and Tuesday-Saturday 2:00PM - 10:30PM Pay: 22.75per hour Shift Differential: 1.50 per hour Premium...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- San Jose, CA (20 miles from Pleasanton, CA)
- 4 days ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 4 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Fremont, CA (9 miles from Pleasanton, CA)
- 4 days ago
- Fremont, CA (9 miles from Pleasanton, CA)
- 4 days ago
VCA Mission San Jose Animal Hospital is seeking a highly motivated Customer Service Representative to join our well-established, 2 doctor practice in Fremont, CA....
Customer Service Representative
- Hayward, CA (12 miles from Pleasanton, CA)
- 4 days ago
- Hayward, CA (12 miles from Pleasanton, CA)
- 4 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Demographic Data for Pleasanton, CA
Moving to Pleasanton, CA? Find some basic demographic data about Pleasanton, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pleasanton, CA
Highest Education Level
Customer Services in Pleasanton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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