Customer Service Jobs in Pleasant Hill, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- San Francisco, CA (22 miles from Pleasant Hill, CA)
- 8 days ago
- San Francisco, CA (22 miles from Pleasant Hill, CA)
- 8 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Pharmacy Customer Service Associate
- Brentwood, CA (19 miles from Pleasant Hill, CA)
- 20 hours ago
- Brentwood, CA (19 miles from Pleasant Hill, CA)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Walnut Creek, CA (5 miles from Pleasant Hill, CA)
- 1 day ago
- Walnut Creek, CA (5 miles from Pleasant Hill, CA)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Client Service Representative I/Floater
- Castro Valley, CA (14 miles from Pleasant Hill, CA)
- 1 day ago
- Castro Valley, CA (14 miles from Pleasant Hill, CA)
- 1 day ago
Our single point of contact model delivers outstanding customer service....
Customer Service Representative
- Hayward, CA (19 miles from Pleasant Hill, CA)
- 1 day ago
- Hayward, CA (19 miles from Pleasant Hill, CA)
- 1 day ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Fire and Casualty Insurance Licensed Customer Service Representative
- San Francisco, CA (22 miles from Pleasant Hill, CA)
- 2 days ago
- San Francisco, CA (22 miles from Pleasant Hill, CA)
- 2 days ago
Key responsibilities: - Respond to customer inquiries via phone and email - Maintain accurate records of customer interactions. - Collaborate with underwriters to resolve customer issues. -...
Customer Service Associate - Temporary
- El Cerrito, CA (11 miles from Pleasant Hill, CA)
- 2 days ago
- El Cerrito, CA (11 miles from Pleasant Hill, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative for a Dry Cleaning Business
- San Francisco, CA (22 miles from Pleasant Hill, CA)
- 2 days ago
- San Francisco, CA (22 miles from Pleasant Hill, CA)
- 2 days ago
Dry cleaning and laundry plant hiring customer service representative. Basic English and computer literacy is required. Positive attitude and neat appearance is a must....
Customer Service Representative
- San Francisco, CA (22 miles from Pleasant Hill, CA)
- 3 days ago
- San Francisco, CA (22 miles from Pleasant Hill, CA)
- 3 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...
Automotive Shop Customer Service Representative
- Dublin, CA (18 miles from Pleasant Hill, CA)
- 3 days ago
- Dublin, CA (18 miles from Pleasant Hill, CA)
- 3 days ago
Full Service Auto Repair Shop is looking for a customer service person to help us in delivering an outstanding experience to our customers....
- Oakland, CA (14 miles from Pleasant Hill, CA)
- 4 days ago
- Oakland, CA (14 miles from Pleasant Hill, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
1007 Customer Service Representative 1 #7199
- Vallejo, CA (19 miles from Pleasant Hill, CA)
- 4 days ago
- Vallejo, CA (19 miles from Pleasant Hill, CA)
- 4 days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
- Union City, CA (24 miles from Pleasant Hill, CA)
- 4 days ago
- Union City, CA (24 miles from Pleasant Hill, CA)
- 4 days ago
Position: Customer Service Agent Compensation: $25.00 per Hour Available Schedule: Monday through Friday 8:00 AM - 4:30 PM Core Responsibilities & Duties: Responds to customer inquiries and maintain...
- Pittsburg, CA (9 miles from Pleasant Hill, CA)
- 4 days ago
- Pittsburg, CA (9 miles from Pleasant Hill, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Customer Service Representative
- Berkeley, CA (12 miles from Pleasant Hill, CA)
- 5 days ago
- Berkeley, CA (12 miles from Pleasant Hill, CA)
- 5 days ago
Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...
Remote WorkDemographic Data for Pleasant Hill, CA
Moving to Pleasant Hill, CA? Find some basic demographic data about Pleasant Hill, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Pleasant Hill, CA
Highest Education Level
Customer Services in Pleasant Hill, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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