Customer Service Jobs in Pleasant Grove, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- West Sacramento, CA (17 miles from Pleasant Grove, CA)
- 3 hours ago
- West Sacramento, CA (17 miles from Pleasant Grove, CA)
- 3 hours ago
Bachelor’s degree is preferred 2+ years Customer Service experience required....
- Marysville, CA (21 miles from Pleasant Grove, CA)
- 3 hours ago
- Marysville, CA (21 miles from Pleasant Grove, CA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- West Sacramento, CA (17 miles from Pleasant Grove, CA)
- 4 hours ago
- West Sacramento, CA (17 miles from Pleasant Grove, CA)
- 4 hours ago
service experience preferred • High School Diploma or equivalent...
Customer Service Representative
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 19 hours ago
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 19 hours ago
The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack...
(BHI) Customer Service Representative
- Rancho Cordova, CA (20 miles from Pleasant Grove, CA)
- 4 days ago
- Rancho Cordova, CA (20 miles from Pleasant Grove, CA)
- 4 days ago
Job Summary: Projected Start date: October, 6 th 2025 Mandatory Training: Remote As a Behavioral Health Customer Service Representative (CSR), you are in charge of upholding our mission of providing...
Remote WorkCustomer Service Representative/Dispatcher
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 4 days ago
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 4 days ago
We are seeking a passionate, highly-motivated, and social-media savvy Customer Service Representative/Dispatcher to work in our office....
- Fair Oaks, CA (18 miles from Pleasant Grove, CA)
- 4 days ago
- Fair Oaks, CA (18 miles from Pleasant Grove, CA)
- 4 days ago
In this role, you will work closely with our clients and veterinarians to provide outstanding customer service and facilitate access to medical care for our patients....
Customer Service Representative II
- Rancho Cordova, CA (20 miles from Pleasant Grove, CA)
- 4 days ago
- Rancho Cordova, CA (20 miles from Pleasant Grove, CA)
- 4 days ago
Experience : Two (2) years of responsible customer service experience comparable to a Customer Service Representative I with the City of Rancho Cordova....
Associate Client Service Representative
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 4 days ago
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 4 days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Bilingual Customer Service Representative - Spanish-English
- McClellan, CA (13 miles from Pleasant Grove, CA)
- 4 days ago
- McClellan, CA (13 miles from Pleasant Grove, CA)
- 4 days ago
As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Representative - Full-Time
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 5 days ago
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 5 days ago
Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network....
Customer Service Representative
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 5 days ago
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 5 days ago
The Customer Service Representatives will be responsible for the flow of customer queries and complaints....
Customer Service Representative, Seasonal (Rio Linda, CA
- Rio Linda, CA (10 miles from Pleasant Grove, CA)
- 5 days ago
- Rio Linda, CA (10 miles from Pleasant Grove, CA)
- 5 days ago
General Purpose and Scope of Position: Wilbur-Ellis is seeking a dependable Customer Service Representative....
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 5 days ago
- Sacramento, CA (17 miles from Pleasant Grove, CA)
- 5 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative
- Granite Bay, CA (18 miles from Pleasant Grove, CA)
- 5 days ago
- Granite Bay, CA (18 miles from Pleasant Grove, CA)
- 5 days ago
Douglas Feed and Pet Supply, Granite Bay, CA Customer Service Representative / Retail Sales Associate Compensation: Starts at $17.25, TBD depending on experience Employment type: part time with potential...
Demographic Data for Pleasant Grove, CA
Moving to Pleasant Grove, CA? Find some basic demographic data about Pleasant Grove, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pleasant Grove, CA
Highest Education Level
Customer Services in Pleasant Grove, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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